• Video Pro X

  6 answers, most recent on 5/16/2023

  RE: Video Pro X with Xara - Errors and XAR object is emptied upon restart
  @SP. I sometimes have difficulty finding products on the Magix site itself so thank you for that information as I was wondering if it is the fault of Magix or Xara that it is not integrating well. Having said that if anyone needs a free audio plugin
• Off topic

  One answer, on 3/18/2023

  RE: Humble Bundle
  @Chris-Kirby Welcome to the Magix user to user forums. Unfortunately the error "message" you show is not at all helpful, is it? That is not your fault, clearly. However, what Magix program(s) are you trying to download/install? There have been a
• Movie Studio

  6 answers, most recent on 12/1/2023

  RE: Audio sync
  @Leroy-Johnson Hi If the video is from and iPhone, or other mobile device, then this is most likely caused by the video being Variable Frame Rate (VFR) Download and install MediaInfo and analyse one of the clips causing the issue , see this tutorial
• Movie Studio

  6 answers, most recent on 2/12/2024

  RE: Random frames of vertical lines...
  @doug-o Hi. I guess it's like someone said: buy a new machine every three years... 😑 It depends. I got the 'bones' of my present computer in march of 2019. Doubled the ram capacity in mid 2022 and bought a new graphics card for it end of last year.
• Photostory

  21 answers, most recent on 11/28/2022

  RE: Photostory 2023
  @jeff-newman Hi Thansk for the crash/freeze details. . . . . Fault Module Name:    X3d.exe . . . . The faulting module is the Xara 3D titling feature in the program. Are you using any of the 3D titles in the project, if so which one and did you
• Photostory

  20 answers, most recent on 12/16/2022

  RE: [Closed] unstable program; freezes frequently
  @RONALD-STEVENS Can you please follow the instructions in the post directly above yours and show us exactly what part of the program or, possibly, your computer is showing as the faulting item? JeffForum Moderator
• Movie Studio

  12 answers, most recent on 4/25/2024

  RE: Error Code When Creating a Movie File
  @Former user Hi Gid. I did write If that is cloud storage and where the video files for your project are stored and am aware that if the Dropbox folder is on a drive in the PC that it is not a problem. @AAProds Hi Al. Slight typo on my account. The
• Xara Designer Pro

  5 answers, most recent on 4/21/2023

  RE: Online content catalogue not working
  @STS Hi, Magix responded, and suggested it was my antivirus program that was at fault. Write back to Magix and tell them that that is not true and that they know it. We have been complaining about this for a year. It's a timeout error and it is on
• Movie Studio

  9 answers, most recent on 11/30/2022

  RE: Unexplained termination of program after initialization
  Here is more SourceMAGIX Video deluxe Plus SummaryStopped working Date‎11/‎23/‎2022 10:52 AM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\Movie Studio 2023 Suite\videodeluxe.exe Problem signatureProblem Event
• Music Maker

  4 answers, most recent on 12/19/2022

  RE: playback not working properly when signed in
  ok I am currently using .26 and i will try .37... all my drivers are up to date and I know this is USER TO USER and have reported the fault to Support via the email system. I will report back when .37 is installed. If I am not signed in everything
• Music Maker

  45 answers, most recent on 5/18/2023

  RE: Music Maker update 31.0.4.50
  @Paul-Nicol Hi The performance log shows the faulting module is rthdasio64.dll - this is the Realtek HD audio card ASIO driver. Check that the Realtek audio has the latest drivers, and if they are up to date, then try reinstalling them - note get
• Movie Studio

  56 answers, most recent on 12/21/2022

  RE: installation problem
  OK, I copied this...   SourceMAGIX Video deluxe Plus SummaryStopped working Date‎2022-‎11-‎21 10:43 AM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\Movie Studio 2022 Suite\videodeluxe.exe Problem signatureProblem
• Other products

  2 answers, most recent on 5/5/2023

  I've f'd up my Independence Free patches - where can I redownload?
  Dear Everyone! Downloaded Independence Free a little while ago, the 32-bit version (old DAW!) Not SURE if it's my fault or not but it's got a list of patch names. When I click on one, nothing changes - it just stays basic piano (nice piano though!)
• Photostory

  21 answers, most recent on 11/28/2022

  RE: Photostory 2023
  Here is some info that I copied and pasted after following your instructions, I also downloaded the CCleaner and did a deep clean on the computer as well as updated several drivers, still it freezes up after about a minute of playing or working on a
• Movie Studio

  7 answers, most recent on 7/4/2024

  RE: error message
  @derek-brown Hi Derek. Then the problem is probably one of the above as described by @johnebaker. For my money I would say it is a memory problem and not a Windows problem if it is not happening all the time but that is only a guess on my part. The
• Music Maker

  6 answers, most recent on 1/25/2024

  RE: Keeps crashing
  @Emils-Kadikis Hi Try using the Windows Reliability Monitor history report see this comment and follow the instructions. You are looking for the Music maker fault - the comment refers to a different program. John EBForum Moderator  
• Movie Studio

  9 answers, most recent on 11/30/2022

  RE: Unexplained termination of program after initialization
  @Michael-Shorland Just to add to what John has just told you; I do have some .ofx effects installed but I, too, have searched my computer and that specific faulting file is nowhere to be found on my computer. Jeff
• Movie Studio

  14 answers, most recent on 10/29/2024

  RE: MEP 2023 | 2 video files (in 1-day) have been exported with corruption
  Hello, here is the MediaInfo data for the original raw footage: GeneralComplete name                            : C:\Users\Beta\Desktop\New folder (2)\Video 12-10-2024, 14 04 56.movFormat                                   : MPEG-4Format
• Movie Studio

  9 answers, most recent on 11/30/2022

  RE: Unexplained termination of program after initialization
  @Michael-Shorland Hi . . . . Fault Module Name:    Transitions.ofx . . . . Do you have the NewBlue TotalFX package with Transitions 5 Ultimate installed? If so try uninstalling the package and the run Movie Studio 2023. John EB
• Movie Studio

  2 answers, most recent on 12/8/2022

  RE: Magic Premium shuts down
  @rolf-h6083 Hi In addition to @emmrecs comment Assuming you are running Windows 10 or 11. To determine what was causing the crashing of Movie Studio, without the hassle of trying to pull apart the log file, run the Windows Reliability Monitor -
• Photostory

  20 answers, most recent on 12/16/2022

  RE: [Closed] unstable program; freezes frequently
  @RONALD-STEVENS Please fully read John's post directly above your previous one. You need to deliberately access the data requested, it does not appear "automatically" Jeff EDIT: I think it would be advisable to keep all the information about your
• ACID

  7 answers, most recent on 9/16/2024

  RE: Acid Pro 11
  stephen im somewhat bemused as to why you would post that link to @Alan-Pitt in fact baffled , that link is seven months old and the only thing that has happened in that time is ap 10 was repackaged as ap11 as was ap 8 to ap 9 all containing the
• Movie Studio

  69 answers, most recent on 4/9/2024

  RE: VHS captures, video "washed-out"
  @AAProds, Thank you for the link to the histogram tutorial. It was excellent and I plan to include it in my analog capture toolkit.Fortunately, with the Startech dongle, I am able to access the VDub's Proc amps via Video/Levels and adjust them in
• Movie Studio

  70 answers, most recent on 2/7/2023

  RE: How to access NewBlue FX in MS suite?
  @me_again @johnebaker @OldNick1 Hi Andy. I have had a look at the New Blue site and the Essentials 5 effects pack to see what effects were included. Although Essentials 5 is not a pack I have listed, the effects are on my system and working within