• Video Easy

  2 answers, most recent on 8/2/2023

  RE: win 11/ Black Grabber K0065 / Video Easy / audio not work?
  @Aawe Hi Check in Windows settings, Privacy & Security, App permissions section, Microphone option - scroll down to see them, that Let desktop apps to access your microphone is on. HTH John EBForum Moderator
• SOUND FORGE

  3 answers, most recent on 6/8/2024

  RE: Audio Studio 17 installation error in Windows 11
  Greetings Mr. Baker Sorry for my mistake. I'm not familiar with MAGIX's forum-based support. I'm used to dealing directly with tech support; e.g., ZenDesk. Yes. By OEM I meant Microsoft Defender firewalls & virus/threat protection. All turned
• Video Pro X

  10 answers, most recent on 8/23/2024

  RE: Windows O.S. will be upgraded in late 2025
  @robbiedaug Further to your second question, this is the first that I have heard of " Microsoft's new upgrade to Windows in late 2025." I think that you mean Windows 11, which is the current version. As far as I know, MS will stop supporting W10 in
• Music Maker

  6 answers, most recent on 11/5/2023

  RE: Problems with the Upgrade to 2024
  This is the old registration number - missing a few characters for security. IF THE INSTALLATION WORKED i would have received a new number. Please check that my account is paid for and valid! I have only received one message after I enquired about
• SOUND FORGE

  38 answers, most recent on 12/23/2023

  RE: Unable to save project in any format other than .SFAS
  @JayDee-Gauthier Hi From the error message, it looks like you are trying to save to a folder on your Desktop. This is a protected location, the Protection feature in Windows Security may be blocking the save you are trying to do. Your working
• SOUND FORGE

  2 answers, most recent on 2/9/2024

  What Laptop
  Good morning. Over the last 20 years I’ve been using your good selves to help me secure a beautiful legacy for my Grandchildren in the respect of beautifully digitised vinyl catalogue of wonderful noise. Then Mrs Tatlock drops the bombshell: “That
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
    Microsoft Windows 11 Home (64-bit) 25H2 (10.0.26200) Processor                      Intel® Core™ i9-13900H Graphics                         Intel® Iris® Xe Graphics Audio                              Realtek High Definition Audio AVG Secure VPN
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  Malawarebytes.. Iv'e had it for 14years also.. I spoke too soon. Magix 2024 Crashed. Guess that's it.. This wasn't an issue like I said until I uploaded that song..Litterally after I made it into a mp3 directly from the magix program. Magix crashed
• SOUND FORGE

  2 answers, most recent on 10/21/2024

  RE: Unable to record from the computer.
  @Alric-Knebel Firstly, you need to make sure, that audio recording is enabled in the Windows security settings or else it will be blocked by Windows. Please check
• Movie Studio

  14 answers, most recent on 8/25/2023

  RE: Help
  @me_again @browj2 @AAProds @Gatu Hi Andy, Al. I notice you are both on Win 11 and John CB is on Windows 10. I wonder if it was a lack of a Windows update that has caused the problem as support for Windows 10 updates other than security patches has
• ACID

  8 answers, most recent on 11/20/2023

  RE: product won't accept serial number, and other comments
  By the way the ticket system sent me an email that said, "If the listed suggestions solved your issue, click on 'Yes'. The request will be successfully closed." But there was nothing to click. Is Magix run out of a garage, or what? Also great how
• Movie Studio

  9 answers, most recent on 3/5/2024

  RE: 2023 Version - Error message when loading MOV file
  @Eon-deKoker Hi and welcome to the user to user forums. Apple developed the mov file wrapper for Apple and as with all their products would prefer to make anything they provide only fully compatible with other Apple products. That is deliberate as
• Samplitude

  One answer, on 6/25/2024

  RE: How to record
  @roger-solnevik In case it's still blocked, please allow microphone access for desktop applications in the Windows security
• Movie Studio

  33 answers, most recent on 9/22/2024

  RE: some transitions not being implemented after export
  @jim-thorley Hi. John Baker did not answer the question I asked about whether NET Framework is important to MMS / VPX or not (He may have missed it) but I make sure my versions of NET Framework are up to date as other programs I run do rely on
• Music Maker

  2 answers, most recent on 7/29/2023

  RE: playback sound and music
  @Adrian-Mellow Allow microphone access for all programs in the Windows security settings. Next, select the interface driver in the Music Maker program settings. I'm not sure, if the interface has its own ASIO driver. If you want to use ASIO4ALL you
• Movie Studio

  14 answers, most recent on 8/25/2023

  RE: Help
  @Gatu Hi As commented above the help files are HTML and rely on the default web browser as set in Windows, if it is Chrome then try using a different browser eg Firefox, Edge. If it is not Chrome check the browsers security and or privacy settings
• Xara Designer Pro

  3 answers, most recent on 10/25/2023

  RE: I CANNOT ACTIVATE MY PURCHASED PRODUCT
  @johnebaker @mazi-omazyza With respect to your issue with the proving you are not a Robot - this is a security feature in order to prevent spamming of the forum and registration servers and is a much needed feature that is not unique to just the
• ACID

  8 answers, most recent on 10/3/2023

  RE: Moving multiple tracks at one time
  @GRB @emmrecs Hi Jeff I think he was making reference that said feature is also available in MM. A warning does come up sometimes explaining this site cannot be verified or is not secure and not to enter passwords or credit card details, but there
• Music Maker

  17 answers, most recent on 4/29/2023

  RE: Music Maker 23 update 31.0.4.50
  Understand your valid comments. Until now I've not had issues with any other software which offers installation on alternative drives. Would be too cumbersome to change the long list of installed software from D: to C: now. Security may be an issue
• Music Maker

  5 answers, most recent on 3/25/2023

  RE: MM too slow to work with
  You can add MMM to your firewall if not already there, and most of all you can add it to Ransomware protection > Controlled folder access, located in windows security. I will repeat this like I have it the past for security reasons no program
• ACID

  6 answers, most recent on 7/20/2022

  RE: [Solved] Error Message
  This error and a solution is linked in the FAQ sticked in the acid forum. The solution in the past has been to uninstall Visual Studio 2013 Redistributable... A user user reported they uninstalled any version newer than 12.0.40660.0, then re-ran the
• Movie Studio

  20 answers, most recent on 12/3/2023

  RE: Installing Movie Edit Pro 2014 on Windows 11
  @kristofer-hugunin Hi . . . . i could not figure out how to turn off the ransomware so i just uninstalled the anti virus . . . . If you were using a 3rd party antivirus program, then Windows would default back to Microsoft/Windows Security (formerly
• Movie Studio

  One answer, on 5/16/2023

  [Closed] P number not working assigned to different address - security bridge
  VEGAS PRO 17 I can't register with my P number - system say that already assigned - PLease FIX ASAP Best Aubrey
• Movie Studio

  One answer, on 4/20/2024

  RE: trial program isn't working
  @Thomas-Walker6247 Hi and welcome to the user to user forums. It looks like Windows defender is blocking the program from loading by stopping it from connecting to the internet to verify it is a legitimate copy of the program. Go to Settings \