• Other products

  4 answers, most recent on 2/19/2026

  RE: Serial number
  @TLj Welcome to the Magix user forums. Exactly which Magix product do you own? Your post is tagged as "Other Products" so we really cannot help you without knowing which product you are asking about. JeffForum Moderator
• Photostory

  2 answers, most recent on 10/15/2024

  RE: [Solved] Can't find Colorize link
  @Brian-deVetter Welcome to the Magix users forums. Having never used this feature I had to do a bit of digging into my installation to find the answer and to discover the Help file instructions, which you quote, are wrong or at least
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake Also, please respond fully to all questions posed to you! In particular, about the specification of your computer. We are all fellow-users and cannot see your computer so must depend upon and work from the information you give
• Photostory

  One answer, on 3/27/2025

  RE: Just purchased photostory deluxe 2025. Looking to see how good it is
  @Jerry-Krawczyk Welcome to the Magix user to user forums! I think you will find PS Deluxe 2025 relatively "easy" to learn and work with but if not, don't hesitate to create a new thread in this area of the forum, giving full details of your computer
• Movie Studio

  3 answers, most recent on 4/28/2026

  RE: cannot burn dvd+R
  @George-Thomas4145 Welcome to the Magix user to user forums. Assuming you are using a version of Movie Studio (which one and which edition, by the way?) to burn a video to DVD it would be very useful if you were able to show a screenshot of any
• SOUND FORGE

  2 answers, most recent on 11/15/2025

  RE: Sound forge won't load
  @SP. You are a legend! It has loaded up no issues! 😁 What MAGIX lack in system support, the users are picking up! Thanks for your help and rapid response!
• Movie Studio

  2 answers, most recent on 5/10/2025

  RE: movie edit pro
  @Susan-Accomando Welcome to the Magix user to user forums. Exactly which version and edition of MEP do you have? Also, please quote the full wording of the error message you see or, even more ideally, post a screenshot of it to your next
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @Danny-Walsh @David-Robinson5527 @Craig-milne @SP. @instrumentality Hi Hopefully Tom can give an update at some point, on why users are enduring an endless loop ending with their ticket prematurely closing. Stephen Forum Moderator
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  @David-Green4468 Did you acquire the instruments with the same user account?
• Movie Studio

  5 answers, most recent on 7/9/2025

  RE: Magix Support or Lack Thereof
  @SP. oh!! Thanks for the information! It should also be translated and passed on to the other user forums.
• Movie Studio

  2 answers, most recent on 3/6/2024

  RE: [Solved] Issues exporting split video as ONE full-length video
  @StillSinful Welcome to the Magix user to user forums. The trial version of MS2024 Platinum limits exports to, I believe, about three minutes maximum. From what you write I suspect you are encountering this limitation. The trial versions of ALL
• Movie Studio

  One answer, on 5/8/2026

  RE: [Closed] Need Help Reactivating or Purchasing New VEGAS 365 Subscription
  @Henrik-Madsen Since Vegas Pro is now owned by BorisFX, please read this pinned post and follow the link to the forum for Vegas Pro users. This thread will be closed. JeffForum Moderator
• SOUND FORGE

  3 answers, most recent on 7/2/2025

  RE: [Solved] How to transfer to a new lap top
  You need to have a Sound Forge 9 Audio Studio installation file to install on another PC. If it was registered with Sony when you initially get it, log into the Magix Service Center> My Products to download. SF-9 AS is also available to download
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  @Christiaan-Deliaert @Tom_Sp Hi Tom Can you look into users issue please as there is obvious evidence of said payment and invoice. I know this will not be dealt with till next week due to the holidays. Happy Easter 🥚 Stephen Forum Moderator
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht
• Music Maker

  7 answers, most recent on 10/20/2025

  RE: MMM 2014 fresh reinstall from website
  @Eleyan You can also check the folder C:\Users\*YourWindowsUsername*\Documents\Magix Downloads\Installationsmanager\ on your Windows 7 computer. Maybe it still has a backup copy of the Music Maker 2014 installer.
• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  @Robert-Madison Please remember that Community Rules # 1 and 7 specifically do not allow users to post insulting language about other users! To describe another, very experienced and helpful user as an a** is totally unjustified and most definitely
• Video Pro X

  9 answers, most recent on 8/23/2025

  RE: Video pro x16 does not start
  @john1893 Hello John, Go to: C:\Users\User\AppData\Roaming\MAGIX\Video_Pro_X16 and delete the Video_Pro_X.ini file, then restart Pro X16. Deleting the INI file will reset Pro X16 to its default settings and fix any computer configuration
• Movie Studio

  18 answers, most recent on 2/13/2025

  RE: Magix Restructuring Update
  The subscription model may work for pro users who are earning income from their work, but for most consumer users it's probably a total turn off.
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @Toni-Banic HI Check your email for a confirmation of purchase, sometimes the email may end up in your spam folder, check there as well. Do note this is a user to user forum not Magix Support or Sales. If you have not received a confirmation email,
• Movie Studio

  One answer, on 1/1/2026

  RE: [Closed] VEDGAS 23 import mov problem
  @romuald-l Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. Jeff Forum Moderator
• Movie Studio

  One answer, on 2/5/2024

  RE: [Solved] iMac
  @Bengt-Andersson Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. However, ALL current Magix software is Windows only so there is nothing else that works under iOS. Unless you are prepared to also install
• SOUND FORGE

  5 answers, most recent on 4/24/2025

  RE: Sound Forge Pro 18 not remembering save settings, plugin settings
  @Russ-Shaw Have you tried saving your settings as a user preset?