Hi

Can you see both GPU's in Task Manager under Display Adapters?

It depends on the machine but often you need to connect a monitor to both the discreet (AMD) card and the Motherboard onboard (Intel) graphics Display Port or DVI output. You do not need to have 2 monitors as plugging the 2 outputs into 2 ports on the Main monitor can achieve the same thing. I have My Nvidia connected to one monitor and the Mobo connected to the other.

Hi Mark,

I'm becoming very confused by the way you are working, it doesn't seem to have any logic to it. For instance, why are you editing the audio from an external drive rather than the project folder that should have everything in it? Also are those audio files totally independent from the video, from a sound recorder for instance or are you separating the audio from the video?

As regards the sound card, have you tried just unplugging it as the board might be automatically defaulting to the Radeon and not able to access the Intel graphics while the Radeon is plugged into it ?

Hi Roger. What I was trying to say was that, in an attempt to clean up some audio, I chose the option to use the included Magix Editor. It seemed to be working, but then it vanished. I am not using an external drive.

Hi Roger. What I was trying to say was that, in an attempt to clean up some audio, I chose the option to use the included Magix Editor. It seemed to be working, but then it vanished. I am not using an external drive.

Hello Mark
In the stationary store you buy a computer that will help you set it up and upload your programs so that the job was a pleasure and not ask a million questions in the forum to do it to work.And what I see is technically not you strong but the sellers know about it Much more and if you have to pay something for it do not regret those few cheap EURO because you will surely pay off later.
Greetings Tomek

Cześć mark
W sklepie stacjonarnym jak kupisz komputer to pomogą ci go skonfigurować i wgrać twoje programy tak żeby praca była przyjemnością a nie zadawanie miliona pytań na forum co zrobić żeby działało.Z tego co widzę to technicznie nie jesteś mocny ale za to sprzedawcy wiedzę na ten temat mają o wiele większą i jeżeli trzeba będzie coś za to zapłacić to nie żałuj tych kilku marnych EURO bo to ci się napewno później opłaci. 
Pozdrawiam Tomek

Hi Roger. What I was trying to say was that, in an attempt to clean up some audio, I chose the option to use the included Magix Editor. It seemed to be working, but then it vanished. I am not using an external drive.

Hello Mark
In the stationary store you buy a computer that will help you set it up and upload your programs so that the job was a pleasure and not ask a million questions in the forum to do it to work.And what I see is technically not you strong but the sellers know about it Much more and if you have to pay something for it do not regret those few cheap EURO because you will surely pay off later.
Greetings Tomek

 

Mark has already said that he is not very technically knowledgeable, however people selling computers from stores may be fine with basic programmes but wouldn't understand the technicalities and requirements of video editing and VPX in particular. That is why Mark is asking here and why we are trying to help him!

Roger

Hi Roger. What I was trying to say was that, in an attempt to clean up some audio, I chose the option to use the included Magix Editor. It seemed to be working, but then it vanished. I am not using an external drive.

Good morning Mark,

I think that part of the problem here is that it is difficult to understand from your descriptions what is going on. Everything in computers and software is perfectly logical and you need to follow certain procedures that both you and the computer understand to make it all work.

When you say that 'it seemed to be working then it vanished', that is difficult to understand without knowing exactly what you were doing and how you did it. What you were working on wouldn't have just vanished, either you didn't save it, or when you saved it you hadn't set up a path for the file so it was sent by the programme to a area that was already in place, but you just don't know where. It sounds very much like you are starting to panic and just pressing buttons without fully understanding what, why and how. A computer will only do what you tell it to do, or what was previously set if you don't tell it.

Bringing footage into VPX, then processing and editing it is a pretty straight forward procedure and something that I do just about every day of my life. You do though need to do it methodically and follow basic practices correctly. The advice you have been given and the PC specs that you have upgraded to should allow you to work much more smoothly and quickly than your old system, without having to chop and change between 3 similar high spec systems because you can't get them to work.

To offer any real help, we would probably need to know EXACTLY what the procedures are that you are following so that we can isolate what you are doing wrong. I can't see that 3 PCs with a much higher spec than what you already have, all failed to improve on your old one unless you are doing something seriously wrong.

Roger

Hi Roger. I have been using PCs for years, and have never, ever encountered problems like these. Then again, I've never edited 4K video before. This project started off low-key, and has grown significantly since. A germ of an idea has turned into a 90-minute film, starring volunteers and celebrities, and booked in to be screened at two cinemas. I have coped with everything until recently and am not afraid to admit that I am struggling. I can't fail now... would let down way too many people. The film is designed to raise autism awareness, and I am determined to see it through.

I have just gotten home, switched everything on, and am faced with the message attached. All the extra content is downloaded and the MP4 codec successfully activated. Any ideas?

Hi

@MCK

. . . . I've never edited 4K video before . . . .

Does not make any difference in terms of editing etc. other than running very slow on your old computer - they are just video files.

. . . . and am faced with the message attached . . . .

Did you do as the message advised? Click Continue - message actually says Next however this is a labeling error - VPX will fix the issue with the video file.

HTH

John EB

Hi John. Yes, I did indeed click continue. Had to do so numerous times. I also had to manually search for the same sound files I searched for yesterday evening. Seems that VPX has a worse memory than me! Loading the project took AGES. Should I consider a repeat of when I took advice and started to spread the files over a number of folders. Can't recall how or why, but when I copied the project to an external hard drive (for editing on a new PC), it put them all into one folder.

Also, if I go to Device Manager and disable the AMD Radeon, will the i7 processor graphics automatically kick in? Or will I be left permanently with a blank screen?!?

I am perplexed. I can see all the video and audio in the timelines, but nothing is playing. The play button works, but nothing else does. None of the tracks are soloed. OMG.

The program froze. When it returned, I decided to exit. This came up.

Should I consider a repeat of when I took advice and started to spread the files over a number of folders. Can't recall how or why, but when I copied the project to an external hard drive (for editing on a new PC), it put them all into one folder.

Also, if I go to Device Manager and disable the AMD Radeon, will the i7 processor graphics automatically kick in? Or will I be left permanently with a blank screen?!?

Hi Mark,

The above comments seem contrary to advice or am I misunderstanding you again? I don't recall you being advised to spread the files over a number of folders. What you were advised, was to have one project folder that contained any of the other files and folders needed in the project. I posted a number of screen grabs to illustrate that. I usually manually put the files and folders into my project file, although one of the suggestions by one of the other responders was that you use the backup tab to save all media and project files in the one folder.

That would usually be done onto the drive that you are working from as it is pretty quick and straightforward to use either method. Moving things to a new folder on the same drive will always be much quicker than moving to an external drive. Then once that project folder was set up and working fine, the whole folder just needed transferring to an external drive ready for using with your new PC. Once the new PC had VPX installed and running, the project folder on the external drive containing all the project files and folders should be transferred back onto the new computer internal drive to continue editing. It may be that once you load the project mvp. file you may need to direct the programme to the new location of the folders, but that should be straightforward.

It sounds as though at the moment all the files and folders are not now in a single project folder, but without knowing every single step you have taken that is difficult to follow.

As regards your graphics card, I can only repeat what I said before. Some boards may allow you to recognise both Radeon and Intel Graphics that you can switch between, but in my case, I had to open the PC and physically unplug the board from it's socket before the computer recognised the Intel graphics. If you do that and it all goes black, it only takes a few seconds to put the Radeon back if you leave the case open, so you are not losing anything.

Roger

VPX has frozen for the sixth time this evening. Keep losing my work. Am doing nothing wrong, All files are together where they should be. The new high-spec PC cannot handle it. My partner witnessed the latest crash, as I was doing nothing more than changing the volume of a small audio clip. Before that, I was getting an egg timer with EVERY action, however small. I have worked with PCs for years, and never, ever been through anything like this. Decision made: am going to resume editing on my old PC. My Dad once said that the more curry powder you use, the weaker the flavour. Seems the same applies to computer specs!

I have worked with PCs for years, and never, ever been through anything like this.

Neither have I........something is fundamentally wrong with how you are commissioning the machine or installing the program or project.

I think what Zatoron said is relevant. It is better to buy from a store and then you at least get some basic help with installation or teething problems.

I did buy it from a store. And I have worked with Magix video pro software for years, AND installed it (and new PCs) many times.

So what has been the response from the stores on your problems to date?

I am withdrawing from this forum... just wanted your help, guys, that's all.

@MCK

 just wanted your help, guys, that's all

And that's exactly what you received! This thread is the longest that I have seen in many months; it already runs to 5 separate pages! To now say you are withdrawing from this forum simply because you are clearly experiencing very specific (and difficult (for other users) to remotely diagnose the cause(s)) problems which are seriously impeding your work and seem to feel that no-one has actually helped you is, frankly, childish.😉

We cannot see your computer, video files, VPX timeline or anything else that you are seeing. None of us has ever needed to go through the number and variety of hoops that you have tried. The fact that an almost-new install of VPX on a new computer is freezing points to something seriously wrong, most likely, in my experience, with your mvp project file. Perhaps all the changes you have made to the location of the video and audio files has somehow caused such corruption?

One very early post to this thread suggested breaking down the project into smaller chunks and then bringing those exported chunks into a final timeline in order to complete the BD burn. I think you tried that, with what results? Did all the chunks successfully export, or did one or more produce problems? If so, could that be the cause of what you are experiencing and you might be well-advised to rework those specific chunks and then try exporting again.

Yes, it is a hassle and one which, in an ideal world, one should not have to do! Unfortunately, video editing software is incredibly complex and, although VPX seems, to me, to be quite "forgiving" (of user error) it is not infallible!

Jeff

Good morning Mark.

Sorry to here you are withdrawing from the forum particularly as some of us including myself have put a lot of our time into trying to understand your problems and help you find a solution. Yes it is frustrating for you as you are under pressure and don't understand what is wrong, but it is also frustrating for us when your experience appears to be totally different to anyone else's, and we can't see what you see.

I am in the middle of the busiest editing time that I have ever had, but still want to see you get your problems sorted. Turning your back on probably the most knowledgeable Magix users there are is perhaps not the best course of action, so I hope you reconsider and continue to let us try to help.

Meanwhile, I agree with Jeff who suggested that you go back to one of the things that I recommended early in the thread. Export smaller mp4 sections then rejoin them in a new timeline which will be easier for CPU and Ram to handle.

Roger

@MCK

I think Jeff and Roger have said what I would also have posted.

One tip that you may find useful - if you are not already doing so, in which case I apologise in advance, is to save regularly using Save project as and adding to the project name an incrementing number, this way if something does go wrong you can revert back one step.

John EB

@MCK

Hi Mark

Re-reading your posts and picking out some of the points you made ie

. . . . Backup copy > Copy project and media into folder" . . . . . A look at the new folder on the external drive shows 753 GB. . . . The film is about 94 mins long, and the folder contains everything we filmed. . . . The film is about 94 mins long, and the folder contains everything we filmed. . . .

A rough calculation as we do not know which camera you have used would indicate that there is approx 25 - 35 hours of video in the folder.

If the actual shot video is significantly less than this then - does your timeline look similar to this ie has multiple tabs as shown in the image below.

John EB

Hi John. No, I have nothing of the kind. Just numbers.

The project is now fully back on my old PC... and I am having none of the problems I was getting on the new one. True, playback is stuttering badly (which didn't happen before... odd), but the freezing, crashing and egg timer are all gone. It's disheartening to be looked upon as an idiot when I have taken good advice and genuinely believe that the problems are PC-based. I didn't plan for all of this to happen and certainly didn't intend to create the longest thread in history.