Among all the Magix typical problems, this seems hopeless: as in video attached, when in Proxy the video can be seen, when not in proxy, the image disappear, just a few pixels can be seen. Of course that at export, those pixels are all there is... No video. The ,mov is ok, works on everything but Magix, the PC is performant, the same video works not long ago well... It's like a course, this program...
Please help!!!
The video doesn't give necessary information.
You mention your PC but give no specs. Give detailed specs like mine in my signature below. You didn't say what type of video (what created it) or if you used any effects on it. Nor did you give what version of the software you are using.
Read the information HERE if you want help. Answer all the questions in this thread as completely as you can.
In addition to @Reyfox comment with a link to what is required - do include a MediaInfo analysis of a source video clip you are using, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.
A screen shot of the Program settings, Device options tab would help.
John EB
Forum Moderator
Among all the Magix typical problems, this seems hopeless: as in video attached, when in Proxy the video can be seen, when not in proxy, the image disappear, just a few pixels can be seen. Of course that at export, those pixels are all there is... No video. The ,mov is ok, works on everything but Magix, the PC is performant, the same video works not long ago well... It's like a course, this program...
Please help!!!
The video doesn't give necessary information.
You mention your PC but give no specs. Give detailed specs like mine in my signature below. You didn't say what type of video (what created it) or if you used any effects on it. Nor did you give what version of the software you are using.
Read the information HERE if you want help. Answer all the questions in this thread as completely as you can.
The video doesn't give necessary information.
You mention your PC but give no specs. Give detailed specs like mine in my signature below. You didn't say what type of video (what created it) or if you used any effects on it. Nor did you give what version of the software you are using.
Read the information HERE if you want help. Answer all the questions in this thread as completely as you can.
Hi, and thank you! This are some info:
Movie Edit Pro Premium 10/25/2016
MAGIX Video deluxe Plus - version: 20.0.1.80
CPU - Intel(R) Core(TM) i7-9700 CPU - @ 3.00GHz 8 Cores
RAM - 32 GB
GPU - Radeon RX 580 Series - Primary/Discrete, VRAM - 8192 MB - GDDR5 2000 MHz
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0
Driver Version - 21.30.23.04-211216a-376209C
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01510
OpenGL® Version - 29.20.11000.14761
AMD Audio Driver Version - 10.0.1.21
Vulkan™ Driver Version - 2.0.198
Vulkan™ API Version - 1.2.188
Windows Version - Windows 10 (64 bit)
Hi
I have removed some superfluous information from you system specification.
. . . . MAGIX Video deluxe Plus - version: 20.0.1.80 . . . .
This is Movie Edit Pro (VideoDeluxe) 2021 - we need the setting for the Display options,
We need the setting used, as indicated below, for the Display option tab .
John EB
In addition to @Reyfox comment with a link to what is required - do include a MediaInfo analysis of a source video clip you are using, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.
A screen shot of the Program settings, Device options tab would help.
John EB
Forum Moderator
Thank you, below, the mediainfo of both videos, to be compared, the one with problem and the ona that is working:
WORKING VIDEO:
General
Complete name : E:\1. SPA O2 TOT\A E R A T O R Pachete Magix\Piscina PUIU\Avi sambata 1_801F46CC.MP4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (isom/mp41/mp42)
File size : 4.42 MiB
Duration : 22 s 375 ms
Overall bit rate : 1 659 kb/s
Encoded date : UTC 2020-06-29 10:19:16
Tagged date : UTC 2020-06-29 10:19:18
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L3.1
Format settings : 1 Ref Frames
Format settings, CABAC : No
Format settings, Reference frames : 1 frame
Format settings, GOP : M=1, N=15
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 22 s 375 ms
Bit rate : 1 591 kb/s
Width : 848 pixels
Height : 480 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 30.000 FPS
Minimum frame rate : 28.571 FPS
Maximum frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.130
Stream size : 4.24 MiB (96%)
Title : Core Media Video
Encoded date : UTC 2020-06-29 10:19:16
Tagged date : UTC 2020-06-29 10:19:18
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC
Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 22 s 375 ms
Source duration : 22 s 430 ms
Bit rate mode : Constant
Bit rate : 64.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 177 KiB (4%)
Source stream size : 178 KiB (4%)
Title : Core Media Audio
Encoded date : UTC 2020-06-29 10:19:16
Tagged date : UTC 2020-06-29 10:19:18
NOTWORKING VIDEO:
General
Complete name : E:\1. SPA O2 TOT\A E R A T O R Pachete Magix\Piscina PUIU\IMG_1097_9EAE80FC.MOV
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt 0000.00 (qt )
File size : 56.1 MiB
Duration : 33 s 153 ms
Overall bit rate mode : Variable
Overall bit rate : 14.2 Mb/s
Encoded date : UTC 2020-07-01 13:30:10
Tagged date : UTC 2020-07-01 13:30:43
Writing library : Apple QuickTime
com.apple.quicktime.location.ISO6709 : +44.6264+026.0653+100.655/
com.apple.quicktime.make : Apple
com.apple.quicktime.model : iPhone 11
com.apple.quicktime.software : 13.5.1
com.apple.quicktime.creationdate : 2020-07-01T16:30:09+0300
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L4.1@Main
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 33 s 153 ms
Bit rate : 13.9 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 59.940 (59940/1000) FPS
Minimum frame rate : 54.545 FPS
Maximum frame rate : 66.667 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.112
Stream size : 55.0 MiB (98%)
Title : Core Media Video
Encoded date : UTC 2020-07-01 13:30:10
Tagged date : UTC 2020-07-01 13:30:43
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Metas : 3,4,5
Codec configuration box : hvcC
Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 33 s 153 ms
Source duration : 33 s 205 ms
Bit rate mode : Variable
Bit rate : 202 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 818 KiB (1%)
Source stream size : 819 KiB (1%)
Title : Core Media Audio
Encoded date : UTC 2020-07-01 13:30:10
Tagged date : UTC 2020-07-01 13:30:43
Hi
I have removed some superfluous information from you system specification.
. . . . MAGIX Video deluxe Plus - version: 20.0.1.80 . . . .
This is Movie Edit Pro (VideoDeluxe) 2021 - we need the setting for the Display options,
We need the setting used, as indicated below, for the Display option tab .
John EB
I see now that if I convert the .mov into .mp4, and change the video in project, it is working. This may lead to a conclusion...
But hope to find the true solution, because there are too many projects and videos to be changed... :(
Hi.
The results and cures you have found would suggest a hardware deficiency to me in as much as it would cope better with less demanding video files or variations of video files within one project as variables frame rates and resolutions / aspect ratios eat up processing power as each is read and converted for display within the program which has to be read and converted in real time for playback.
It would be useful to do as John EB has asked and supply a complete System spec including which processor type and model number as well as the full spec of the graphics card as we can only see its series type and not model as they vary a lot in capability and amount of vram.
Ray.
Hi.
The results and cures you have found would suggest a hardware deficiency to me in as much as it would cope better with less demanding video files or variations of video files within one project as variables frame rates and resolutions / aspect ratios eat up processing power as each is read and converted for display within the program which has to be read and converted in real time for playback.
It would be useful to do as John EB has asked and supply a complete System spec including which processor type and model number as well as the full spec of the graphics card as we can only see its series type and not model as they vary a lot in capability and amount of vram.
Ray.
Thank you, I have provided. Still, I am asking myself, why some videos are working, while others no? Are the same videos, and is the same hardware...
Thank you.
Could you go to your profile and add that to your signature please as it would then appear at the base of each of your answers or questions. That would help us a lot.
Movie Edit Pro Premium 10/25/2016
MAGIX Video deluxe Plus - version: 20.0.1.80
CPU - Intel(R) Core(TM) i7-9700 CPU - @ 3.00GHz 8 Cores Has Intel® UHD Graphics 630
RAM - 32 GB
GPU - Radeon RX 580 Series - Primary/Discrete, VRAM - 8192 MB - GDDR5 2000 MHz Supports Direct X 12.
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0
Driver Version - 21.30.23.04-211216a-376209C
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01510
OpenGL® Version - 29.20.11000.14761
AMD Audio Driver Version - 10.0.1.21
Vulkan™ Driver Version - 2.0.198
Vulkan™ API Version - 1.2.188
Windows Version - Windows 10 (64 bit) Latest build is 19044.1586. What do you have?
While Movie Edit Pro supports Radeon video cards the video cards do not support NVEC so there is no hardware encoding support from those cards as far as I'm aware although the vram may be used. So that could be one reason your system is not as responsive as systems using an nvidia card would be. I may be wrong but one of the others here can help confirm that. Possibly @johnebaker
My main concern though is the mixing of video clips of varying frame rates and aspect ratios. Different file formats can also impact performance. This is always going to be more demanding on any system and a possible cause of degradation of performance.
Ray.
Thank you.
Could you go to your profile and add that to your signature please as it would then appear at the base of each of your answers or questions. That would help us a lot.
Movie Edit Pro Premium 10/25/2016
MAGIX Video deluxe Plus - version: 20.0.1.80
CPU - Intel(R) Core(TM) i7-9700 CPU - @ 3.00GHz 8 Cores Has Intel® UHD Graphics 630
RAM - 32 GB
GPU - Radeon RX 580 Series - Primary/Discrete, VRAM - 8192 MB - GDDR5 2000 MHz Supports Direct X 12.
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0
Driver Version - 21.30.23.04-211216a-376209C
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01510
OpenGL® Version - 29.20.11000.14761
AMD Audio Driver Version - 10.0.1.21
Vulkan™ Driver Version - 2.0.198
Vulkan™ API Version - 1.2.188
Windows Version - Windows 10 (64 bit) Latest build is 19044.1586. What do you have?
While Movie Edit Pro supports Radeon video cards the video cards do not support NVEC so there is no hardware encoding support from those cards as far as I'm ware although the vram may be used. So that could be one reason your system is not as responsive as systems using an nvidia card would be. I may be wrong but one of the others here can help confirm that. Possibly @johnebaker
My main concern though is the mixing of video clips of varying frame rates and aspect ratios. Different file formats can also impact performance. This is always going to be more demanding on any system and a possible cause of degradation of performance.
Ray.
This I have installed...
Edition Windows 10 Pro
Version 21H2
Installed on 10/30/2020
OS build 19044.1586
Experience Windows Feature Experience Pack 120.2212.4170.0
It is possible to be an incompatibility with Radeon...
PS. I don't exactly understand what about signature?
Hi. No problem.
Just go to the top right hand corner of any page of the website and do the following.
There is as far as I know there are no compatibility issues with the Radeon card. It is just that Radeon cards do not support NEVC which is the encoding used for hardware support within MEP and VPX as far as I know. That and the Intel GPU support for some functions. There is very little information from Magix as to why or how such things work and what is the best hardware for the program although their own citations of what was used in their own systems for the results claimed in their testing does give some clues that they seem to prefer Intel nvidia combinations.
So from the forums perspective we have educated guesses based on previous trouble shooting of other peoples problems rather than insider knowledge.
Some contributors here have better understanding of such things than others such as John EB @johnebaker and may have further or better understanding of the problem and further comments to make. I would defer to such more experienced views. I too am learning as I go along.
Ray.
Hi. No problem.
Just go to the top right hand corner of any page of the website and do the following.
There is as far as I know there are no compatibility issues with the Radeon card. It is just that Radeon cards do not support NEVC which is the encoding used for hardware support within MEP and VPX as far as I know. That and the Intel GPU support for some functions. There is very little information from Magix as to why or how such things work and what is the best hardware for the program although their own citations of what was used in their own systems for the results claimed in their testing does give some clues that they seem to prefer Intel nvidia combinations.
So from the forums perspective we have educated guesses based on previous trouble shooting of other peoples problems rather than insider knowledge.
Some contributors here have better understanding of such things than others such as John EB @johnebaker and may have further or better understanding of the problem and further comments to make. I would defer to such more experienced views. I too am learning as I go along.
Ray.
Hi. No problem.
Just go to the top right hand corner of any page of the website and do the following.
There is as far as I know there are no compatibility issues with the Radeon card. It is just that Radeon cards do not support NEVC which is the encoding used for hardware support within MEP and VPX as far as I know. That and the Intel GPU support for some functions. There is very little information from Magix as to why or how such things work and what is the best hardware for the program although their own citations of what was used in their own systems for the results claimed in their testing does give some clues that they seem to prefer Intel nvidia combinations.
So from the forums perspective we have educated guesses based on previous trouble shooting of other peoples problems rather than insider knowledge.
Some contributors here have better understanding of such things than others such as John EB @johnebaker and may have further or better understanding of the problem and further comments to make. I would defer to such more experienced views. I too am learning as I go along.
Ray.
I wish I can understand all those technical terms... :) Maybe someday someone find directly the problem and the solution. For now, I convert .mov in .mp4 and replace, reedit and so on the videos I have now in progress. Anyway, Magix is a nice program but wit to many issues. I didn't update with the latest variants, because each time I done this, in past, every project was severely messed up... Anyway, thank you all, guys and wish you a nice day!
Thank you, below, the mediainfo of both videos, to be compared, the one with problem and the ona that is working:
WRONG VIDEO:
General
Complete name : E:\1. SPA O2 TOT\A E R A T O R Pachete Magix\Piscina PUIU\Avi sambata 1_801F46CC.MP4
Format : MPEG-4
Format profile : Base Media / Version 2
WORKING VIDEO:
General
Complete name : E:\1. SPA O2 TOT\A E R A T O R Pachete Magix\Piscina PUIU\IMG_1097_9EAE80FC.MOV
Format : MPEG-4
Format profile : QuickTime
@octavc Am i misreading this thread or have you listed these wrong, why are you converting the MOV to MP4 when you say it's working, & have you got Quicktime installed on your PC?
Hi
@Former user
. . . . Am i misreading this thread . . . .
I do believe so - the MediaInfo analyses show the bad video is h.264/AVC, the good video is h.265/HEVC and both are variable frame rate.
Do you have any 3rd party 'all in one' codec packs installed eg the likes of K-Lite and similar packs that are available?
If not, the problem, as I see it, is the Variable Frame Rate in both the video clips
Try converting the 'bad' file to Constant Frame Rate using a video converter that can do this type of conversion, Handbrake does, and then test with CFR file.
The driver version number - 21.30.23.04 - indicates you are missing several updates - the current version is 21.50.02.01.
John EB
@Former user @johnebaker @octavc
Hi Gid.
I'm not an expert on all the codecs that MEP or VPX can handle but the line in the troublesome video clip that is Codec ID : mp42 (isom/mp41/mp42)
I think is the problem and is typical of a file downloaded from YouTube although not exclusive to YouTube.
I am willing to think I could be wrong on this as I say I'm not completely at ease with breaking down all of a wrappers codec information.
Ray.
@johnebaker He starts by saying the .MOV file doesn't work in Magix, then in MediaInfo says that the .MOV file is the one that is working, then says he's converting the .MOV to MP4,
------------------------------------------------------------------------
Top orig comment says - 'The ,mov is ok, works on everything but Magix,'
------------------------------------------------------------------------
The comment with MediaInfo shows the second 'Working Video' as the .MOV HEVC H.265
'WORKING VIDEO:
General
Complete name : E:\1. SPA O2 TOT\A E R A T O R Pachete Magix\Piscina PUIU\IMG_1097_9EAE80FC.MOV
Format : MPEG-4
Format profile : QuickTime
Format : HEVC'
---------------------------------------------------------------------------
Last comment - 'For now, I convert .mov in .mp4 and replace'
@johnebaker He starts by saying the .MOV file doesn't work in Magix, then in MediaInfo says that the .MOV file is the one that is working, then says he's converting the .MOV to MP4,
------------------------------------------------------------------------
Top orig comment says - 'The ,mov is ok, works on everything but Magix,'
------------------------------------------------------------------------
The comment with MediaInfo shows the second 'Working Video' as the .MOV HEVC H.265
'WORKING VIDEO:
General
Complete name : E:\1. SPA O2 TOT\A E R A T O R Pachete Magix\Piscina PUIU\IMG_1097_9EAE80FC.MOV
Format : MPEG-4
Format profile : QuickTime
Format : HEVC'
---------------------------------------------------------------------------
Last comment - 'For now, I convert .mov in .mp4 and replace'
it is very possible that I reversed the two extracts. I tried all day to find a solution and maybe I was dizzy. Sorry if so ...
Indeed it was my mistake, sorry, the IMG_1097_9EAE80FC.MOV is the not working video. I edit now the first comment...
Hi
@Former user
. . . . Am i misreading this thread . . . .
I do believe so - the MediaInfo analyses show the bad video is h.264/AVC, the good video is h.265/HEVC and both are variable frame rate.
Do you have any 3rd party 'all in one' codec packs installed eg the likes of K-Lite and similar packs that are available?
If not, the problem, as I see it, is the Variable Frame Rate in both the video clips
Try converting the 'bad' file to Constant Frame Rate using a video converter that can do this type of conversion, Handbrake does, and then test with CFR file.
The driver version number - 21.30.23.04 - indicates you are missing several updates - the current version is 21.50.02.01.
John EB
No, I don't have K-Lite... But I have now a new suspicion. I saw that something is destroying some of the pictures. It can not be open, and the thumbnail show partial of the picture, and in rest are colored pixels or just a color. Don't knew if you ever see that. And I thing is possible that "something" to destroy also movies. It acts rarely, it is something undetectable by any antivirus, but I think that "thing" might be a cause... Yesterday I saw a video corrupt in that way and deleted. It was located in the folder where the .mov that I work with, was kept. I will provide a picture as soon as I will encounter that destroyed file.
Those are find on the internet, but this is how my jpeg look like... It could be a virus? On internet I see there are payed programs that help to recuperate, but I need something to kill that virus or whatever it is...
@octavc It's easy to get mixed up 👍
If you haven't already install QuickTime 7.7.9, it has codecs that help play .MOV files https://support.apple.com/kb/dl837?locale=en_GB
There's also windows H.265 HEVC extension, it costs 0.79p but download is fast if you have PayPal, i might help, might not but doesn't cost much 🤷♂️
https://www.microsoft.com/en-gb/p/hevc-video-extensions/9nmzlz57r3t7?activetab=pivot:overviewtab
@octavc It's easy to get mixed up 👍
If you haven't already install QuickTime 7.7.9, it has codecs that help play .MOV files https://support.apple.com/kb/dl837?locale=en_GB
There's also windows H.265 HEVC extension, it costs 0.79p but download is fast if you have PayPal, i might help, might not but doesn't cost much 🤷♂️
https://www.microsoft.com/en-gb/p/hevc-video-extensions/9nmzlz57r3t7?activetab=pivot:overviewtab
It's easy indeed and I've just prove it... :)))
I have both installed, and QT and HEVC, thank you very much for your help.
I don't know of any virus that could do that to stored videos but I would check your storage drive for read write faults as it could be signs of a failing drive. If it is an external drive check the connecting lead and wiggle the connectors to make sure of a solid connection. Last but not least, check you have the correct graphics driver for your GPU.
Ray.