Yeah so you told me not to download anything for now what are you gonna do?

@Maria-Urbina

Try it like this:

Edit: I corrected an error in my screenshot.

No it didn’t work or what do I click when I make the changes the x?

@Maria-Urbina Yes, you click the x and in Music Maker you click on OK.

Please try this

If this all doesn't work, please try ASIO4All. Download it from here https://www.asio4all.org/

1. Install ASIO4All.
2. Restart your Laptop
3. Start Music Maker
4. Go to Program Settings
5. Change Magix Low Latency to ASIO4All
6. Click on "Advanced..."
7. Try this:

I downloaded the program driver support one and don’t have number 5 option I will show you.

@Maria-Urbina Try here :

There is nothing there I can send a picture if you like but I already checked.

@Maria-Urbina This is strange. This is how it looks for me:

Good morning! Mine doesn’t have more options to choose from I’m gonna stop... it looks like I need a new music maker but I don’t know which one what do you recommend?

@Maria-Urbina Good Morning! Your Music Maker doesn't have more options if you didn't install ASIO4ALL. I gave you a link to download and install ASIO4LL. Have you done that? The option should be visible.

I have to go to work and I come home late at night I’ll do it later sorry! 😀

@Maria-Urbina Yes, please try it later.

@Maria-Urbina

Hi

Is you computer a NUC similar to the one shown below?

If so, then check the Intel Smart Sound Technology driver is up too date.

John EB
Forum Moderator

So I downloaded the app and it’s a laptop John I’m wondering what to do next thanks for your time guys and for being patient with me I really appreciate it.

@Maria-Urbina Very good. It shows up. Click on ASIO4All v2. Then click on "Advanced..."

Ok, please try these settings exactly. Deactivate all devices and only activate the 48kHz 32 Bits Outputs like in these two screenshots. Check the checkboxes for "Allow Pull Mode" and "Allways Resample". Then try if you can hear Music Maker playing your Music.

If this doesn't work activate the 8-192 kHz, 24 Bit Outputs and deactivate all other devices.

No it doesn’t work... I did it just like you told me thank you though!

@Maria-Urbina Thanks for trying. This is very unfortunate. I could be that there is some incompatibility between your sound hardware and ASIO4ALL.

If you still want to try different options you could try other ASIO drivers. For example, there is an ASIO driver bundled with FL Studio. You just need to install the free FL Studio Demo on your Computer. This also installs a FL ASIO driver. You can then select the driver in Music Maker and maybe it will work then.

Another option is FlexASIO. FlexASIO is more difficult to configure because it doesn't have a GUI but you need to edit a text file. But there seems to be a GUI tool.

If you don't want to try this I think the only option is a different music software or an external audio interface with a good ASIO driver. In case you want to refund Music Maker you can write an e-mail to shop@magix.net or infoservice@magix.net

@Maria-Urbina

Hi

What is the make/model and specifications of the laptop? See this topic for details of the information we require.

John EB