Comments

SP. wrote on 3/8/2021, 5:46 PM

@Maria-Urbina That is correct. Please use Magix Low Latency 2016 Out (1+2) and then click on "Advanced..." and try to activate the devices that are shown on the screenshot: Realtek HD Audio Mic Input and Realtek HD Audio Output with SST > Out: 2x 44,1 - 48 kHz, 32 Bits and click on the checkboxes for "Allow Puffer Mode (Wave RT)" and "Always Resample 44,1 kHz <-> 48 kHz". Deactivate everything else.

If you cannot find these entries, please make a screenshot showing us, what you see if you click on the plus symbols.

I just noticed that I don’t have all the options that you do on WDM device list so do you recommend downloading another version like which one?

You only have the options that your computer offers. Every computer is different. That is why it looks different for other users. You don't need to download anything else for now.

Maria-Urbina wrote on 3/8/2021, 6:12 PM

Yeah so you told me not to download anything for now what are you gonna do?

Maria-Urbina wrote on 3/8/2021, 6:13 PM

SP. wrote on 3/8/2021, 6:22 PM

@Maria-Urbina

Try it like this:

Edit: I corrected an error in my screenshot.

Maria-Urbina wrote on 3/8/2021, 6:43 PM

No it didn’t work or what do I click when I make the changes the x?

SP. wrote on 3/8/2021, 6:53 PM

@Maria-Urbina Yes, you click the x and in Music Maker you click on OK.

Please try this

SP. wrote on 3/8/2021, 7:04 PM

If this all doesn't work, please try ASIO4All. Download it from here https://www.asio4all.org/

  1. Install ASIO4All.
  2. Restart your Laptop
  3. Start Music Maker
  4. Go to Program Settings
  5. Change Magix Low Latency to ASIO4All
  6. Click on "Advanced..."
  7. Try this:

Maria-Urbina wrote on 3/8/2021, 7:28 PM

I downloaded the program driver support one and don’t have number 5 option I will show you.

Maria-Urbina wrote on 3/8/2021, 7:29 PM

Maria-Urbina wrote on 3/8/2021, 7:29 PM

SP. wrote on 3/8/2021, 7:38 PM

@Maria-Urbina Try here :

 

Maria-Urbina wrote on 3/8/2021, 8:14 PM

There is nothing there I can send a picture if you like but I already checked.

SP. wrote on 3/9/2021, 1:34 AM

@Maria-Urbina This is strange. This is how it looks for me:

Maria-Urbina wrote on 3/9/2021, 8:47 AM

Good morning! Mine doesn’t have more options to choose from I’m gonna stop... it looks like I need a new music maker but I don’t know which one what do you recommend?

SP. wrote on 3/9/2021, 8:50 AM

@Maria-Urbina Good Morning! Your Music Maker doesn't have more options if you didn't install ASIO4ALL. I gave you a link to download and install ASIO4LL. Have you done that? The option should be visible.

Maria-Urbina wrote on 3/9/2021, 8:56 AM

I have to go to work and I come home late at night I’ll do it later sorry! 😀

SP. wrote on 3/9/2021, 9:00 AM

@Maria-Urbina Yes, please try it later.

johnebaker wrote on 3/9/2021, 11:09 AM

@Maria-Urbina

Hi

Is you computer a NUC similar to the one shown below?

If so, then check the Intel Smart Sound Technology driver is up too date.

John EB
Forum Moderator

 

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Maria-Urbina wrote on 3/9/2021, 9:12 PM

So I downloaded the app and it’s a laptop John I’m wondering what to do next thanks for your time guys and for being patient with me I really appreciate it.

SP. wrote on 3/10/2021, 2:14 AM

@Maria-Urbina Very good. It shows up. Click on ASIO4All v2. Then click on "Advanced..."

Ok, please try these settings exactly. Deactivate all devices and only activate the 48kHz 32 Bits Outputs like in these two screenshots. Check the checkboxes for "Allow Pull Mode" and "Allways Resample". Then try if you can hear Music Maker playing your Music.

If this doesn't work activate the 8-192 kHz, 24 Bit Outputs and deactivate all other devices.

Maria-Urbina wrote on 3/11/2021, 8:42 PM

No it doesn’t work... I did it just like you told me thank you though!

SP. wrote on 3/12/2021, 2:23 AM

@Maria-Urbina Thanks for trying. This is very unfortunate. I could be that there is some incompatibility between your sound hardware and ASIO4ALL.

If you still want to try different options you could try other ASIO drivers. For example, there is an ASIO driver bundled with FL Studio. You just need to install the free FL Studio Demo on your Computer. This also installs a FL ASIO driver. You can then select the driver in Music Maker and maybe it will work then.

Another option is FlexASIO. FlexASIO is more difficult to configure because it doesn't have a GUI but you need to edit a text file. But there seems to be a GUI tool.

If you don't want to try this I think the only option is a different music software or an external audio interface with a good ASIO driver. In case you want to refund Music Maker you can write an e-mail to shop@magix.net or infoservice@magix.net

johnebaker wrote on 3/12/2021, 3:35 AM

@Maria-Urbina

Hi

What is the make/model and specifications of the laptop? See this topic for details of the information we require.

John EB

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Maria-Urbina wrote on 3/12/2021, 10:23 AM

Hi the model is a Microsoft Windows 10 yoga9i thank you for answering...