Registration Error: The activation code is not valid(Error Message)

arthur-perkins wrote on 4/1/2020, 3:25 PM

Recently I had to move a hd from one macbook pro laptop to another. When I start up Sound Forge v2.0, I get the error message shown above. I deleted and re-installed the program and am still getting the error message.

What do I need to do in order to be able to resolve this issue and use Sound Forge on a macbook pro laptop running high sierra?

Thanks,

 

Comments

duncan-goddard wrote on 9/2/2020, 10:45 AM

same here. bit annoying to have dropped over £100 on an *upgrade*, to then find it won't migrate onto a new mac. I've deleted & re-installed, but there's no opportunity to put the serial number in & re-activate. just "the activation code is not valid"; you click 'ok, so let me do something about that..' & it's gone. closed the app.

I've PAID for this software. I want an explanation, not cheshire catting.

emmrecs wrote on 9/3/2020, 4:52 AM

@arthur-perkins @duncan-goddard

These are user to user forums so I strongly suspect no-one who posts or visits here can really help you, sorry!

The only suggestion i can make is to use the Support button in the header of any forum page to open a support ticket, or go directly to this page.

Are you aware that SF MAC will most definitely NOT run under the most recent versions of OSX? See this post.

HTH

Jeff
Forum Moderator

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