Upon importing my photos, they turn to black and white or all black

Comments

Iris-Willis wrote on 5/3/2025, 9:10 AM

So, if I go with an upgrade, it sounds like the one to with would be Magix Movie Studio 2025. The choices are "Platinum", "Suite" or "Ultimate". I wonder if choosing one of the three makes a difference or if all three work. Which one are you using?-----EDIT : NVM I can see it's Platinum.

BTW....thank you and all the others for all the time you've spent on this :-)

Gid wrote on 5/3/2025, 9:16 AM

@Iris-Willis Hi, no I don't think there's a difference, I have 2025 Platinum.. Suite & Ultimate are the same base program (Platinum) but have 'extras' included.

Download the Trial version first.

There's a comparison list on the Magix page. https://www.magix.com/gb/video-editing/movie-studio/version-comparison/#c1833696

(I don't know if downloading the trail overwrites your 2022 version, but you can re-install your version from your Magix account if you need to later)

Last changed by Gid on 5/3/2025, 9:17 AM, changed a total of 1 times.

Magix Movie Studio 2025
Magix VPX14
Vegas Pro 22

Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
NewBlue TotalFX
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, & an Acer 24" monitor.

I first started editing in about 2004, my first Magix product was Magix Movie Edit 10,. At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro11

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

 

 

Gid wrote on 5/3/2025, 9:20 AM

@Iris-Willis Platinum upgrade is only £20. that's as cheap as I've ever seen it I think. 😮

Magix Movie Studio 2025
Magix VPX14
Vegas Pro 22

Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
NewBlue TotalFX
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, & an Acer 24" monitor.

I first started editing in about 2004, my first Magix product was Magix Movie Edit 10,. At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro11

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

 

 

browj2 wrote on 5/3/2025, 11:56 AM

@Iris-Willis

Hi,

I asked in MS Edge how to convert HEIC files to jpg. The first answer was here.

To manually convert HEIC photos to JPG, use the Files app on your iPhone or iPad. Create a new folder, copy and paste the photos from the Photos app into the folder, and they will be instantly converted to JPG format.

While the HEIC format is superior to JPEG in terms of picture quality and file size, it only works seamlessly within the Apple ecosystem.

No need to do anything complicated.

And I also asked CoPilot. @CubeAce take note as you don't seem to like CoPilot.

You have a few options to convert HEIC files to JPG on Windows:

Using Windows Photos App – Open the HEIC file in the Photos app, then click "Save As" and choose JPG as the format.

Online Converters – Websites likeHEICtoJPG allow you to upload and convert HEIC files to JPG for free.

Third-Party Software – Apps like CopyTrans HEIC for Windows add native HEIC support and allow easy conversion.

iOS Settings – If transferring from an iPhone, you can set your device to automatically convert HEIC to JPG when transferring via USB.

If you prefer a visual guide, check out this that walks through multiple methods.

You should have Photos as it comes with Windows. It's my default photo viewer.

Your file opens fine for me in both Magix Movie Studio 2025 and Magix Video Pro X16.

John CB

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

CubeAce wrote on 5/3/2025, 1:39 PM

@AAProds @Gid @Iris-Willis

Hi Al.

I for one benefited from this delve into file formats and although downloading the HEIF Image Extention on its own did not remedy the problem of even being able to see a thumbnail of the files on my pc. The link @Can-Dive gave for an alternative way to get the appropriate HEVC Video Extension without having to create a Microsoft account for their app store was a personal win for me, allowing me to see the files as thumbnails and although didn't help with my versions of MMS or VPX but at least have some working within Vegas 21 allows me if need be to also use such files (although not likely personally). It also allows me to use HEVC in general again and view the resulting files as thumbnails as well as just be able to play them back in Film & TV.

It has also shown there was an additional benefit to upgrading to MSS 2025 for those needing to work with such files. Also thanks to Iris for the feedback from Magix which was as I suspected from the start. Apple up to their usual format war.

Thanks again for that link which I have now bookmarked Can-Dive.

Ray.

Last changed by CubeAce on 5/3/2025, 1:41 PM, changed a total of 2 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

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Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

AAProds wrote on 5/3/2025, 7:57 PM

So, I had sent a ticket to MAGIX and they responded by saying (pretty much what others have already said): that the problem is the new apple files. There is nothing they (Magix) can do. They suggested I try one of their other programs on a 30 day free trial and see if those work. My other option was to convert the files to jpg.

The manufacturer of a video-editing program is unable to either test or know if their latest offering can open these files (which it obviously can). Sad.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2025

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12