Using program

Dana-Locke wrote on 3/15/2021, 7:41 AM

I purchased the Movie Edit Pro Premium 2021 for my 13 yr old Grandson to edit movies with his friends. They are unable to edit or transfer any movies on this software. I had also purchased him a new Lenovo laptop for this software. Is there anyone I can physically talk to about this program? I live in the USA in the EST.

Comments

johnebaker wrote on 3/15/2021, 7:48 AM

@Dana-Locke

HI

Support is done through a ticketing system.

However if the issue is about how to use the software you may find these tutorials can answer many of your questions.

        Getting started                                    

        Basic editing pt1                                 

        Basic editing pt2 cutting and trimming            

Are the video clips to be edited from a video camera or a mobile/smartphone?

If so which make/model?

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Dana-Locke wrote on 3/15/2021, 8:20 AM

As far as I know they have been using a video camera