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  • Movie Studio
    14 answers, most recent on 3/26/2026
    RE: Hardware Rendering
    @Carl-Johansson when was the last time that you cleaned out the dust from everything inside your PC? Or replaced the CPU thermal paste with quality thermal paste? My computer specs are in my Signature below. I built my PC myself. I've been doing
  • Music Maker
    One answer, on 3/4/2026
    RE: Not Loading Saved Projects
    @Ken-E Hi . . . . Should I uninstall and reinstall? . . . . No, this may make the situation worse. . . . . in the correct place but wrong folder(?) . . . . A bit of a long shot, are you using OneDrive and they ending up in the 'OneDrive/Documents'
  • Photo & Graphic Designer
    7 answers, most recent on 5/6/2026
    Cannot install my software on a new machine - no response to ticket
    [Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was
  • ACID
    16 answers, most recent on 4/27/2026
    RE: ntdll.dll - ACID doesn’t start
    @NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel
  • Off topic
    10 answers, most recent on 2/6/2026
    RE: Geen valideringscode ontvangen
    @Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's
  • Movie Studio
    22 answers, most recent on 4/9/2026
    RE: MS re-names every new import to the name of the last saved project!
    @Apollo89x Hi . . . . You literally seem to be obsessively pedantic about every single item of terminology, purely for the sake of being pedantic! . . . . There is nothing 'Pendantic' about using the correct terminology, this ensures that everyone
  • Movie Studio
    12 answers, most recent on 5/1/2026
    RE: Have downloaded Magix video de luxe 2026
    @David-Cowan Again, who told you there was no help available for Video deluxe 2026 Plus? Whoever it was needs to be "informed" that they are peddling wholesale untruths! The screen with the ten boxes would have been the one that allows you to
  • Other products
    One answer, on 1/20/2026
    RE: logiciel Audio & Music 2017 Lab Premium
    @Ahcene-YOTLA Si vous ne pouvez pas changer la langue en français dans les paramètres du programme ou le menu Aide, c'est qu'aucune version française n'est disponible. À ma connaissance, il n'existe pas d'autres versions. Le français est uniquement
  • ACID
    16 answers, most recent on 4/27/2026
    RE: ntdll.dll - ACID doesn’t start
    @Szymon-Barabach You can reset the Acid program settings by holding CTRL and SHIFT on your computer keyboard and then starting Acid. Keep holding the keys until a small window appears and asks you to reset the settings Generally, a crash in ntdll
  • Photostory
    3 answers, most recent on 3/19/2026
    RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
    @Frans-Aarts Hi . . . . run the installer, a window briefly appears on screen and then immediately disappears . . . . Check your Antivirus software is not blocking the installer running or connecting to the Internet, you may need to turn off the
  • Video Pro X
    9 answers, most recent on 1/20/2026
    RE: No output option at 100fps for 4k-100fps video
    @tom_frank HI In addition to @CubeAce comment. While higher framerates can be beneficial in playing games, after recording, the editing and exporting is going to degrade the quantitive quality of the video, irrespective of the framerate. Obviously a
  • Music Maker
    20 answers, most recent on 1/28/2026
    RE: Music Maker update 33.1.1.19
    You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update
  • Photostory
    15 answers, most recent on 1/28/2026
    RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
    @doane HI You can ignore that 'error' message it means there is no set GPU which can hardware accelerate the encoding of the video. The CPU will do all the processing and encoding, however it will take considerably longer to complete. However if the
  • Audio Cleaning Lab
    11 answers, most recent on 2/24/2026
    Need 2 files from Audio Cleaning Lab 10 cd distribution
    I have replaced a flaky computer and I wish to move Audio Cleaning Lab 10 to the new PC, but the CD distribution is missing 2 files in the system folder. I considered upgrading to the latest Sound Forge 18 version, but it is missing at least 2
  • Photostory
    13 answers, most recent on 4/18/2026
    RE: zoom in templates
    @beck3157 Hi, Make sure that you are looking under fx and not templates. Have also uninstalled and reinstalled it, Do not do this unless instructed to do so as a last resort. The effects that you are looking for are installed with the additional
  • Off topic
    2 answers, most recent on 4/11/2026
    RE: Ownership of Vegas Pro
    @Time-Tree Magix is bleeding money. They went nearly bankrupt in 2023. They needed to downsize massively and couldn't longer support multiple video and audio editing programs and sold about 3/4 of their portfolio to BorisFX. The content creation
  • Music Maker
    3 answers, most recent on 2/1/2026
    RE: Content MMM2026
    Hello SP, In the meanwhile I found some more information. That answers all my questions. Thank you for your time.   Features of Music Maker 2026 Premium License Key Components FeatureDescription SoundpoolsIncludes 3 Soundpools and 1 Collection of
  • SOUND FORGE
    7 answers, most recent on 1/31/2026
    RE: Can't save sound recordings from vinyl rsestoration tool as mp3
    This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used
  • Movie Studio
    22 answers, most recent on 4/9/2026
    RE: MS re-names every new import to the name of the last saved project!
    @Apollo89x I can safely say... no it doesn't. For any of my new projects, the program OFFERS a new name of the current date. I can then put in whatever name I like. It does not offer me the name of the old project. It would help if you could do a
  • Movie Studio
    46 answers, most recent on 1/28/2026
    RE: BEWARE Latest Nvidia GTX 591.44 Drivers
    Greetings all, It's official! MS2025 is now officially abandoned, forsaken, cast out, discarded and other synonyms for forgotten. To paraphrase the hit parade song "I'm a Believer" by The Monkees, a well known beat combo of the 1960s -
  • Video Pro X
    45 answers, most recent on 6/6/2026
    RE: DVDs cut don't play
    @rickduley Hi Rick . . . . Blu-Ray. I thought it had gone the way of VHS . . . . Not yet, it is still quite popular, however there are fewer BD Burner and disc manufacturers. DVD's are nearly on the extinction list, the low resolution of 720 x 576
  • ACID
    19 answers, most recent on 1/21/2026
    RE: WAVES VST Plug-in inssue
    I was wrong. I was completely wrong. My apologies to SP and emmrecs, but the problem is now 100% Acid Pro's fault. SP mentioned above, "...Acid hasn't been updated for many years so there are compatibility issues with newer plugins...." and he hit
  • ACID
    19 answers, most recent on 1/21/2026
    WAVES VST Plug-in inssue
    We had to do a deep cleaning of our Windows 10. As a result, many doubled files had to be deleted. So we had to reinstall new DAW's and VST's, and even Printing drivers... uhg. Sorry for the dramatics... Anyhow, we are unable to find our WAVES
  • Movie Studio
    4 answers, most recent on 1/12/2026
    RE: cannot register
    @leon-Shargel Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! For we, fellow-users, to have any chance of being able to help you, please answer these questions: Where did you buy the
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