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I have problem with the program.Music Make 2024 Yesterday it worked fine but today all my saved songs sounds distorsed, krashed,broken and songs and sound plays very very fast also the sound in soundloops plays very fast and sound krashed/broken. I

SOUND FORGE

13 answers, most recent on 12/23/2025

RE: Sound Forge Pro 18 - can't change bit depth to 32

Thanks John. This client had me doing a bunch of work that involved pitch and time stretching audio that they recorded on their end. My general procedure before I use algorithms to manipulate audio like this is to upscale the audio, perform the

Movie Studio

8 answers, most recent on 5/8/2026

RE: Pixelan AnyFX is Free

@johnebaker Installed and tested some effects, all appears OK with VPX 17, however VDL 2026 is not happy with it, closes both effect (Spice) and VDL windows a few seconds after selecting an effect - need to do more testing! Hi John, I've yet to test

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please

Movie Studio

4 answers, most recent on 1/14/2026

magix video delux 2014

I have the Magix Video Deluxe 2014 Plus version, but now I want the 2026 version. Can I upgrade to Video Deluxe 2026 Plus? Or do I have to purchase a new Video Deluxe 2026 Plus? Magix Video Deluxe 2014 still has the P2 serial number,and Video Deluxe

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi . . . . It is because Magix is offering a dead service that I have reported the issue to the Host. . . . . As I said in my previous comment, hosting is irrelevant to the issues that users are having with Magix Support. From the

Other products

3 answers, most recent on 3/26/2026

RE: Photo manager deluxe - clouds and local drives

Hi Jeff, Thank you for your answer. I will not delete any photos. I don't like clouds anyway and I am trying to gather all photos in one place - I have an external harddrive that I also use. I must then try to collect all photos there, before

SOUND FORGE

2 answers, most recent on 2/27/2026

RE: SF v18 Script to add more silence between every other phrase?

I just realized if I have exactly two sentences per line and can get the Created Regions from Words script to skip every other area of detected silence it could create the regions I want automatically without the need to edit the silence length. I

Other products

3 answers, most recent on 3/26/2026

RE: GDIPlusExif Exception ocurred

@S-H8086 Hi If this occurs for the same images every time you look at that images properties, the most likely cause is the data in the file header(s) is corrupt. When you click OK does the Properties' pane open correctly, and do you see any odd

Movie Studio

4 answers, most recent on 4/30/2026

RE: Premium Content

@M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@PATIENT-X I think I got lucky, as @Tom_Sp offered me help if I tell him my Ticket number in another topic on the German user forum, but as a normal forum user, I cannot tag him or send him a private message to ask for help. His account doesn't

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527 As far as I can remember this is the first occasion on which this specific error message has ever been seen. A quick Google search on it returns the only result as this thread (!) so no help there either. I've just checked my

SOUND FORGE

7 answers, most recent on 3/12/2026

RE: RX VST Plugin Issues

Gave it a try and so far it doesn't seem to make a difference. ARA plugins show in the menu, but when I click on them, nothing opens and no errors or alerts. Edit: Activated the SF 18 trial and the same plugins work fine there. So, now I know it is

Movie Studio

12 answers, most recent on 4/9/2026

How to stop Magix trying to force me to install Travel Maps everytime?

I do not want to install that crap! lolBut so why does Magix refuse to just take no for answer?\And instead, every single time I open Movie Studio = A pop-up box appears trying to get me to install Travel Maps?Is there any way I can just disable

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

You mention "computer", then you mention "laptop". Are these two different machines? The program however is renaming every file to "end 1b". I've explained why VDL does this. I do agree that the movie name should not be changed to "end1b". Try a

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

No... What it's doing is not "logical" at all. 🙄I am importing 1 single video file | Which has a name.Therefore, when I open the MS export-box = The LOGICAL thing would be for it to display the file's name there still.The program however is renaming

Other products

4 answers, most recent on 3/9/2026

RE: Video Deluxe 2026 | When I add a flag, would you open the rename bar

When I add a red flag (chapter marker) to the video, it would be nice if the chapter marker rename bar opened up as soon as we place it. Right now, I have to right-click the flag to open the rename bar. Sorry about that. I use it to remind me to

Music Maker

8 answers, most recent on 5/30/2026

RE: Licence Document

@johnebaker A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to sell creations made with this type of licence. In order to sell your

Movie Studio

One answer, on 1/11/2026

Is there a bug in VDLX2026 , saving effect?

I have a 2500X7500 png, I'm doing a small zoom to part of it with just 2 keyframes in SPR . Then I save that effect as .ifx file But when I load it to another png , It's incorrect, the Width is Wrong, from 2200 to 2500 it became 412 to 468... The

Movie Studio

One answer, on 1/11/2026

I cannot MAGIX TTS services.

To use the TTS text-to-speech conversion feature, I purchased the AI Speech to Text Refill 150 by redeeming a voucher.When I open Text to Speech from the hub, it shows the message: 'A valid subscription or product with a hub quota is required to use

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527 HI . . . . only appears when in the Classic view . . . . Good catch, and confirmed, this is a bug. Classic view is one I do not normally go into. I will send in a bug report. John EB I thought it was a bug and it is bugging me

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Michael-Schmidt6033 Yes, as this post confirms, BorisFX now owns SoundForge. However, I note you list Sound Forge v 18 and 19. These are versions produced by Magix so it seems you do need to contact them! (I admit I was not aware that it was

Video Pro X

9 answers, most recent on 1/20/2026

RE: No output option at 100fps for 4k-100fps video

Thanks for that info. I'll have to see if that WMV file can be re-compiled back to an .mp4 clip at 100 fps with AVC or HEVC codec with a different video editor without much loss of detail of a 4K video. But I have to wonder why VPX is not setup to

Video Pro X

15 answers, most recent on 2/23/2026

RE: What is the difference between Magix Vegas Pro and Magix Video Editing

I have no idea what's going on, but it looks like all my data is now lost. I wish I never gone from Windows 10 to Windows 11, do I REALLY NEED TO PERCHASE ANOTHER COPY Ahhhhhhhhhhhh madining