• SOUND FORGE

  3 answers, most recent on 1/20/2026

  RE: Clicks and pops playing audio and audio exported in Sound Forge 17
  Strange thing is that it seems to be a tweak for slow computers that cant decompress in real time the compressed audio audio This has been an issue for many folks. I am not sure the amount of RAM memory has much to do with it since many users have
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  RE: Magix Sold Sound Forge!
  I've created a Boris FX account. Now, my license of Sound Forge Audio Studio v17 is visible in my account. (However, I also own a license of Sound Forge Audio Studio v15, but that one is not visible in my Boris FX account).
• Other products

  13 answers, most recent on 6/14/2026

  RE: List of Soundpool loops by name
  @drkkurrent If you don't have a backup of your license it's the same as not having anything at all. And if you don't want to pay $1000 to purchase the Soundpools again, I can only recommend that you don't release your song commercially. Or re-record
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @SP. @Tom_Sp Hi The main problem was PayPal payments issues in general where users did not receive their serial numbers which as you stated I brought to the attention of Magix and is currently being dealt with. This was a PayPal technical issue. The
• Other products

  4 answers, most recent on 6/13/2026

  RE: Independence Pro Premium Suite failed to download
  @csf Hi Have you checked your Antivirus software is not blocking the download? Which AV are you using? John EBForum Moderator   only Windows Defender for now. No way for me to check if disabling it works when I've hit the download limit, though.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . Blu-Ray. I thought it had gone the way of VHS . . . . Not yet, it is still quite popular, however there are fewer BD Burner and disc manufacturers. DVD's are nearly on the extinction list, the low resolution of 720 x 576
• Movie Studio

  8 answers, most recent on 5/8/2026

  RE: Pixelan AnyFX is Free
  @Reyfox Hi Tony Thanks for the headsup. Installed and tested some effects, all appears OK with VPX 17, however VDL 2026 is not happy with it, closes both effect (Spice) and VDL windows a few seconds after selecting an effect - need to do more
• Rescue Your Videotapes!

  No answers, created on 1/12/2026

  Impossible to import videos
  Product: MAGIX Video Saver Version 4.0 . Operating system Window 11. All is set up and connected, but when I select Import Videos, it's not possible to continue.How can that be solved?
• Movie Studio

  3 answers, most recent on 2/27/2026

  RE: MPEG4
  @David-Thompson2175 Hi Your duplicate posts, on what is the same issue, have been hidden, duplicate posting does not get you an answer any quicker. Without the information requested above we cannot help you. John EBForum Moderator
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  Recently purchased Video Pro X17 and cannot access Magix Hub features because I cannot log in. My username and password has not changed. The error message is This page isn't working at the moment If the problem continues, contact the site owner.
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  @stuart-cassie Used the Microsoft installer to remove Visual Studio. What does this mean? You go into Windows Apps and simply select to uninstall the Redistributables (I think it's version 2013). I'm not sure what you're doing here.
• Music Maker

  6 answers, most recent on 4/3/2026

  Wont start
  Ok. so we know the servers are having a bit of an issue, and today I can no longer open Music maker. I did yesterday, no problem, today, music maker refuses to start. So i uninstalled it, re-installed it and still it wont start. I can see it is open
• Movie Studio

  2 answers, most recent on 2/14/2026

  RE: Audio problem with Magix MEP 2015 plus
  @Rab_Fixit Hi. Yes that function was withdrawn and probably would not work if the program was reinstalled. There are non commercial Dolby Atmos licences available for music daws now but they are incredibly expensive. Similar to how the original
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis   Hi   I have been looking at the issue with the LUTs not appearing in the Templates tab with a 'clean' install of VDL, ie not an upgrade from an existing installed version. The easiest to setup and use for the LUTs, is the folder
• Other products

  One answer, on 4/25/2026

  Cannot install the Magix PC Check&Tuning 2026 - License Key is Missin
  I purchase the Magix PC Check & Tuning 2026 but I until now I have not received my License Key. I need the License Key to install the software. Kindly, send it now. Thank you. Order# Obfuscated by ModeratorMXC Serial#
• Music Maker

  One answer, on 12/29/2025

  Installation failed
  Downloaded fine and crashed half way through stage 2. When I restarted the installation it would not let me continue as said earlier version needed removing, which I agreed to but this failed. What do I do now please?
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @paulsweigert Hi. That file extension is proprietary with that drone and the DJI Osmo360 . Adobe Premiere Pro (via Plugin) can edit those files as far as I know but video editing choices are at present rather limited if you do not use the DJI
• Photostory

  2 answers, most recent on 2/26/2026

  RE: PS 2026 Uprade freezing
  @PeterD58 Hi Are you logging in to the laptop using a Microsoft Account and OneDrive is active? If not sure about OneDrive open the PS 2026 program settings, and on the Folders tab, if in any of the options you see 'OneDrive' in any of the folder
• Movie Studio

  18 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  @AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  Order send and paid, no response
  I ordered the 'Bewaar je videos' software (and some hardware) over a week ago.I already have an account because I already use photo software.The order was paid for and accepted correctly, but I still haven't received a response.I have sent a request
• Other products

  One answer, on 1/24/2026

  RE: photomanager deluxe crashing
  I was able to get past the crashing by deleting the database. Since this was a new istall, I did not have much to lose. However, after a day, I got more of the same. My solution has been to ask for a refund. Adios.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . You must have an old copy of Bilbo's (PC) specs . . . . I do not have any copy of your system specs, I am referring to the information that is currently in your Signature as shown below:- From the log file, it looks like
• SOUND FORGE

  One answer, on 6/5/2026

  RE: Which package should I get when buying the Sound Force 18?
  Hi @Ege-Hfo, If you are referring to the BorixFX packages, Vegas Pro 'Plus' and 'Ultimate' include Sound Forge 2026. Otherwise, when purchased singularly BorisFX Sound Forge 2026 Plus includes, Melodyne Essentials. Vandal, VariVerb and 3D Reverb. It