• Samplitude

  3 answers, most recent on 1/19/2026

  RE: Samplitude keeps crashing with ASIO4All
  So far so good, thanks! And yes, it is the most recent version of ASIO4All on their website. I also noticed that I was still getting a small latency issue while recording MIDI, and that it seemed to be caused by a specific effect plugin on the track
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  @clement5 Hi, I have concluded that the included VST plugins with ACL4 are useless to me as they do not have any audio cleaning functions, just music production functions. No so. It comes or came with SpectraLayers Elements and RX Elements, both of
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp Hello welcome Your first step would be is to contact PayPal as @SP. has already mentioned of said issue caused by PayPal of users payments not reaching Magix. So you should ask PayPal to reach out to Magix to sort out said
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  @Andrew-Goode Thank you for the additional information. Every little detail helps! First, there is no phone number for Magix Support, sorry! Many years ago there used to be but it has long been discontinued, presumably because it was felt to be not
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan Hi I am in agreement with @emmrecs comment 'consider a new, more modern machine' Your current PC is below the minimum specs for running VDL 2026, upgrading the RAM may be difficult, the current offerings from quality respected brands of
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Location is c:\users\acer\documents\magix. I do not use onedrive because only have original ADSL internet, 1.5 Mb speed download.
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  @browj2  Hi John Thanks a lot, 16:00 will work 100% for me. Here is the Google Meet linkRemoved by Moderator The problem is still there on my side, but I did this Video for you to see what happened when I tried to add the Image. Regards Theuns    
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  @tom_frank HI In addition to @CubeAce comment. While higher framerates can be beneficial in playing games, after recording, the editing and exporting is going to degrade the quantitive quality of the video, irrespective of the framerate. Obviously a
• ACID

  3 answers, most recent on 4/19/2026

  RE: May be there is hope for this program yet....?
  acid pro is now listed on the borix fx website with a "coming soon " label and will be available as an upgrade perpetual, or subscription , "keep hope alive "as jesse jackson once said !
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  @Steve-Cramer Hi, It seems that you still don't understand what PhotoStory does. It's a workshop (project) to build a video file, using photos, videos and audio files, all edited as desired, and to which you can add text and effects. Again, the end
• SOUND FORGE

  5 answers, most recent on 2/12/2026

  RE: Version 14 Missing VST Plug in Rack Missing inter alia
  Hi @Gr8fuldan, firstly, this is a 'users' forum. Other users and moderators on this and other Magix discussion groups do not have access to activation serials and other personal info. When activating Sound Forge, your old email address does not need
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  @tom_frank Hi In addition to Marc's comment, VPX 17 maximum framerates for 4K UHD (3840*2160) export is 60 fps for h.264/AVC , h.265/HEVC and AV1 (AV one). Note: A graphics card with a video decoding/encoding module that supports decoding/encoding
• SOUND FORGE

  3 answers, most recent on 12/30/2025

  RE: Voiceover Gate zeroes out the audio
  SOUND FORGE Audio Studio 17 and the Gate plugin that is one of the suggested plugins. I am going to screen shot tonight
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  Website is showing Sound Forge 2026. Sound Forge will now receive updates. Magix had abandoned it.
• Movie Studio

  2 answers, most recent on 4/26/2026

  Mousewheel scroll direction
  Is there any way to reverse the direction of the mousewheel scroll? It's the opposite way to my DAW (up scrolls right) and that makes it a little awkward. Thanks.
• Video Pro X

  One answer, on 3/23/2026

  [Closed] Downloading Video Pro 23
  I cannot get the downloaded file to install Vegas Pro 23 on a brand new PC AMD Ryzen X870 Motherboard, 64mb of RAM, 1TB main drive and a 2TB secondary drive, program will not even begin to download. On my laptop which is an Intel i9 Lake I cannot
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  Thank you for taking the time to reply. I've tried setting the ASIO driver as you suggest, I've tried all the available options, (mine is Realtek but there's apparently no control panel for it), not a sausage, I can't play any of the samples or vst
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  Hmmm, I'm a little slow today. Re-reading John EB's post I realize that "remote control" is exactly what I want. Manual pacing as opposed to preprogrammed X second advance.
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  Sound forge pro 11
  I own sound forge pro 11 and cannot find how to download it to my new computer. It says the serial number is registered but doesn't show up in my products list.
• Movie Studio

  4 answers, most recent on 6/7/2026

  RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  @spuddy13 Hi Brian How long a narration are you wanting to do? My method, for when I do add a voice-over (rare) is to complete the video editing so I have the final result for the video part. If I want a 'free wheeling' narration, I watch the video
• Movie Studio

  2 answers, most recent on 5/23/2026

  RE: Crystal Ball Gazing
  @bjtap Hi To answer your questions, from my point of view: Yes and no, responses are getting better, however the going round in circles with the AI feature is a pain, it ewill eventually give up and forward the request to a Support person.  ProDad
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  Forum is a pain in the neck. It's not uploading screenshot. Have seen an Emagic MT4 usb midi interface on Ebay, about £50