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Music Maker
2 answers, most recent on 4/18/2026
[Solved] Upgrade Music Maker 2025 to 2026
Hello all, I am thinking about upgrading my existing MM2025 Premium to MM2026 Premium. Can anyone please tell me what it comes with, especially choices of soundpools and instruments? I have the impression it comes with a set package, so no choices,
SOUND FORGE
2 answers, most recent on 5/17/2026
[Solved] Editing problem in Sound Forge 17
For some reason I can no longer just highlight a portion of an audio file in SF 17 and use the "SAVE AS" command to save that portion of the file to my desktop. Every time I do it, SF 17 saves the complete file instead of the portion I selected.
Off topic
7 answers, most recent on 6/8/2026
[Solved] Magix canceled my subscription after accepting my payment.
Title summarizes the issue. Magix has canceled my subscription for SoundForge Pro after accepting my payment. This has two serious problems: I can't change or renew my subscription because Magix website insists that my serial number is used by the
Movie Studio
2 answers, most recent on 2/17/2026
RE: [Solved] Video won't render in 9:16
@Jan-Vogl Hi, yep I get a 16:9 file exported even tho the project is 9:16.There might be a solution but I never use those top right 'Export' options, I think they're broken or don't work properly.Use the Export options in the top left File -
Music Maker
11 answers, most recent on 2/16/2026
RE: [Solved] No sound
After much fiddling about & guesswork, I now have this & all seems to be well. Even the keyboard seems to be ok!! (First time since I installed the program). Thank you for pointing me in the right direction! Best regards, David
Movie Studio
3 answers, most recent on 5/10/2026
RE: [Solved] Object Color
@hdrechsel18 Hi Assuming you want to mark specific objects so they stand out for further attention, then proceed as @browj2 has commented. To see the colours, the objects must be deselected, then they appear as shown below, I have changed the colour
Movie Studio
14 answers, most recent on 3/19/2026
RE: [Solved] Separating Audio Tracks Video deluxe 2026 premium
@Tom-Essex Hi. That can't be done in Magix Movie Studio. For that you would need Video Pro X which can split multiple channel audio tracks into mono single tracks. A full Version of Video Pro-X 16 is currently on sale At humble Bundle for the next
Audio Cleaning Lab
5 answers, most recent on 3/4/2026
RE: [Solved] Download fails for Audio Cleaning Lab MX
@Martin-Sauser The downloader for programs released before 2014 no longer works. I assume this is caused by modern security certificates on the download servers which likely aren't compatible with old programs. So they simply crash. The only option
Movie Studio
3 answers, most recent on 5/10/2026
[Solved] Object Color
I'm working on a travelogue/documentary with a LOT of objects (video, photos, soundscape, effects, audio, etc..). I've noticed that many video editors allow you to color code your objects for easy reference when viewing your screen/timeline. This
SOUND FORGE
2 answers, most recent on 12/24/2025
[Solved] SF10 Activation
Bonjour, Je n'arrive plus à activer les logiciels initialement éditer par Sony Media Software (Sound Forge 10, CD Architect etc). J'utilise bien mes numéros de série enregistrés et les installateurs de mon compte Magix . Est ce les serveurs qui
SOUND FORGE
4 answers, most recent on 2/6/2026
RE: [Solved] Sound Forge 10 Serial Installation on New Computer
Hi @--Catedral and welcome to the Magix Sound Forge users community. The destination for activating SCS (Sony) versions no longer exists and there is also s relatively new procedure for activating the legacy SCS software (Sound Forge, Acid, Vegas,
Movie Studio
8 answers, most recent on 3/13/2026
RE: [Solved] I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
@Apollo89x Hi, Magix as a company have basically tried to mislead/fool people by renaming the basic version as "Plus" | Wheras that used to be the mdi-range level in previous versions. No, nothing is misleading at all. Magix dropped the "Basic"
Movie Studio
6 answers, most recent on 2/7/2026
RE: [Solved] Background app from Magix
@me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under
Movie Studio
9 answers, most recent on 5/28/2026
RE: Split video in to separete frames
Thank you browj2, thank you.
Video Pro X
45 answers, most recent on 6/6/2026
RE: DVDs cut don't play
@rickduley Rick, do you have a spare 3.5" slot in your PC? I have a spare internal SATA burner here you can try if you like.
Music Maker
One answer, on 5/15/2026
RE: No support service anymore
@Maxime-Dub What do you mean with reactivation? Did you buy a pre-owned version of Music Maker? Then only the previous owner can initiate a license transfer. This can't be done by yourself. If you are the original owner of the software, you can
SOUND FORGE
7 answers, most recent on 4/9/2026
RE: Ozone elements says serial # wrong
@Paul-Gaunt It's also likely that you can get a free upgrade to Sound Forge 2026 if you just bought it. To my understanding Boris FX will upgrade you for free if you bought the software in 2026.
Movie Studio
12 answers, most recent on 5/1/2026
RE: Have downloaded Magix video de luxe 2026
@David-Cowan Hi Thanks for the clarification of which version you have now. What was the full name and version of the program you upgraded from? When you raised the ticket did you specifically state VDL 2026 Plus. John EB
Movie Studio
11 answers, most recent on 5/2/2026
RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
@CarpentersMate Here you go, Mike. Rough and ready but it should help you. Sing out if you get stuck.
Rescue Your Videotapes!
One answer, on 4/8/2026
RE: Unable to Activate Product – Error -24 (New Purchase)
@konstantinos-georgakis Welcome to the Magix user to user forums, so not a contact for any Magix Support staff and no-one who posts here can offer any help to you, other than the following: The only person who can resolve this for you is the
Movie Studio
6 answers, most recent on 6/8/2026
RE: MAGIX Video deluxe 2026 Premium-problem
@Kevin-Williams5715 Kev, what software and version are you using? Post a screenshot of what you're seeing there. It sounds like you just need to adjust the Size-Position-Rotation effect for each object.
Other products
32 answers, most recent on 5/30/2026
RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
@Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is
Off topic
160 answers, most recent Yesterday
RE: Magix support has not responded to support tickets for months
@David-Robinson5527 That's an automated response. You'll likely get another automated response, telling you that you'll be forwarded to a staff member. And then nothing happens. And if you ask again for an update, you'll either get the same
Photostory
3 answers, most recent on 4/2/2026
RE: How do I find additional templates for Slideshow Maker Wizard?
@David-Robertson You do have the option to buy the program, and so receive those additional templates etc., so that you can test it out. If you then decide it does not offer what you want there is a money-back guarantee (30 days, I think) as long as
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