• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  Thanks for the comments. It's good to know it's not just me. As suggested, I'll put in a request to technical support to see if they can sort the issue out.
• Movie Studio

  3 answers, most recent on 5/15/2026

  Magix Hub Speech services
  thought i would ask in here before i go hunting elsewhere people in my family & friends group love my creations with MAGIX Video deluxe 2026 Premium but they do not like my a.i. voice choice 😒 is there any way i could digitise my own voice
• SOUND FORGE

  3 answers, most recent on 12/30/2025

  Voiceover Gate zeroes out the audio
  I just upgraded from 16 to 17. I have some pretty standard things I do for a podcast and using the Gate on Voiceover settings is one of them. If I do it in 17, after applying the waveform is a silent flat line. When I do it in 16 the VO gate applies
• Music Maker

  4 answers, most recent on 4/14/2026

  RE: Novità in Music Maker: si pianta
  @GBSpower Per poterti aiutare, abbiamo bisogno di una descrizione più dettagliata. A mio parere, se il programma non si avvia, il problema potrebbe essere causato dalla recente funzionalità MIDI2 introdotta da Microsoft nelle versioni 24H2 e 25H2 di
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp Hi All Yes I am quite disappointed that Tom has not given an update on support issues in this thread or even responded to my messages. Stephen Forum Moderator
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Music Maker

  7 answers, most recent on 6/14/2026

  RE: Magix Music Maker 2026 Premium – Software Becomes Unresponsive
  @Rhynhardt-Louw When I describe the software as "unresponsive," I mean that it freezes completely and does not react to any mouse clicks or user input. For example, if I click on the File menu, it can take five minutes or more before the menu opens,
• Other products

  One answer, on 5/6/2026

  registering old sony music studio 10
  i have the old registration for Sony Music Studio 10.0 but i can't use it to open the program. Magix just tells me that registration is in use. Would like to be able to open the program and use it
• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @me_again Hi Andy Does this help? John EBForum Moderator
• Movie Studio

  3 answers, most recent on 2/27/2026

  MPEG4
  I paid for the MPEG4 addition and it said it successfully loaded but I still cannot open MP4 videos in Magix Movie Studio Pro 14. Only get black screen. Any suggestions or ideas will be appreciated..
• Movie Studio

  8 answers, most recent on 5/8/2026

  Pixelan AnyFX is Free
  I just installed it and it is working in VPX16. It is free. You can read and see what it does in the BorisFX Vegas Pro forum HERE. You can go to the Pixelan page HERE to read and download the software. Firefox did prompt something about the web like
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  My 3 year old Samsung 65 in. 4k smart TV will play my 1080p-120 fps and 720p-240 fps AVC or HEVC videos directly off my camerasas well as after editing. I usually only do trimming and minimal editing with comments on various frames for my personal
• Movie Studio

  One answer, on 2/7/2026

  RE: Affichage video inpossible.
  @Albert-TRINQUIER  Da musst Du in die Einstellung - Programm gehen und die Prozessor Einstellung ändern.
• Movie Studio

  One answer, on 4/28/2026

  RE: program won't open- frozen
  @Juliette-Perez First, can we confirm that the product you have is "Video deluxe 2026 Premium"? Second, the "error" that appears; please take a screenshot of it and post the screenshot here, or at least quote the wording in full. Third, uninstalling
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  Also, the MAGIX Service Center website - https://www.magix.com/de/support/mein-service-center/ - is in German, which I don't understand. (Very frustrated to not be able to use a program I have purchased!)
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Greetings Al, If it's any help, for such problems I use Exiftool (which is Command Line only) and Exiftool GUI here https://exiftool.org/gui/ ( I found out about this program here
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Recurring problem in Windows 11 with both Sound Forge and Vegas constantly prompting for activation. Very frustrating. Just want this fixed. Please ask Magix staff to actually respond to tickets. We don't want crappy AI "answers".
• Music Maker

  4 answers, most recent on 4/14/2026

  RE: Novità in Music Maker: si pianta
  @GBSpower Di solito basta inviare un'e-mail a infoservice@magix.net o shop@magix.net. Non so quanto tempo ci vorrà prima che qualcuno risponda, ma è importante richiedere un aggiornamento ogni paio di giorni, indicando il numero del ticket. Magix ha
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 Greetings John, Where do you see "Recording Level?" Ok, now you're frightening me. Is it just me that has a recording level button to press? Screen capture mode" you get a screen with a button in the middle Is that button called "Recording
• Movie Studio

  2 answers, most recent on 3/24/2026

  AI Speech to Text Not Working - Program Crashes
  I am using Magix Video Deluxe 2026 and - though I have used it successfully before - I can no longer get AI Speech to Text to work. It doesn't recognize that I am logged in. I have clicked "Login" and completed the process. I have logged out of the
• Movie Studio

  One answer, on 1/1/2026

  [Closed] VEDGAS 23 import mov problem
  I can't import MOV files from my Blackmagic camera. In version 20 this was possible. Please provide a solution. Thanks. Romuald Liszka studio@kam.pl
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  I uninstalled Malwarebytes and tried to reinstall it, same problem. In addition, a new problem appeared. I can't see my serial number on my account my product for Magix Music Maker 32 version and 31 version, they simply disappeared, please return
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @James-Fleming6483, @me_again, @CubeAce, @browj2, @AAProds Hi again, got called away. With respect to the Magix Capture recording audio, it does record audio from the Stereo Mixer if you use the screen recording icon at the bottom of the Capture
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  I just checked and I also have that version, it’s all up to date. I have the full paid 2026 Photstory. I have all the other moving templates, just not the basic zoom in ones. All the the out ones are there though.