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@px41 Magix is massively downsizing. They have sold Sound Forge to Boris FX, which already released a new version Sound Forge 2026. Of course, Magix is technically still responsible that you can activate Sound Forge 18. But, you cannot do much

Movie Studio

2 answers, most recent on 3/12/2026

[Closed] I have Video Deluxe Ultimate (2026) :: But ProDAD plug-ins won't work!

I have paid to upgrade to the the ultimate version of Magix Video (the ultimate version)...Purely for the ProDAD features, which Magix display as being included within this version.I have manually-activated each of these plug-ins\However whenever I

SOUND FORGE

7 answers, most recent on 3/13/2026

Sound Forge Audio Studio 17

Very annoyed at Magix. Yet again, one of their products has failed. There is zero point in contacting "support" as they just ignore tickets. Disfunctional company. Sound Forge Audio Studio 17 keeps causing my PC to restart with "kernel mode heap

Other products

One answer, on 12/22/2025

[Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file

(sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@SP. It's the same problem that you can't tag him. I think that may no longer be the case. In the post from @David-Stromski which @johnebaker has hidden the tag for Tom is visible and "active". JeffForum Moderator

Other products

20 answers, most recent on 5/27/2026

RE: Independence Pro 3.3

@AJenn Ok, interesting. Thanks for your follow-up response. 👍 Of course, I don't know what helped in your case. Could be the registry cleaning or the MIDI 2 service deactivation. If the problem occurs again, it is quite possible that automatic

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

@WhyB In addition to @SP.'s request, it would help if we know more about your computer specification, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

Need 2 files from Audio Cleaning Lab 10 cd distribution

I have replaced a flaky computer and I wish to move Audio Cleaning Lab 10 to the new PC, but the CD distribution is missing 2 files in the system folder. I considered upgrading to the latest Sound Forge 18 version, but it is missing at least 2

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

@Apollo89x I can safely say... no it doesn't. For any of my new projects, the program OFFERS a new name of the current date. I can then put in whatever name I like. It does not offer me the name of the old project. It would help if you could do a

Other products

7 answers, most recent on 4/21/2026

RE: Magic Audio & Music Lab is not finding my sound card

@WilliamJ-Drake Also, please respond fully to all questions posed to you! In particular, about the specification of your computer. We are all fellow-users and cannot see your computer so must depend upon and work from the information you give

Video Pro X

9 answers, most recent on 1/20/2026

RE: No output option at 100fps for 4k-100fps video

@tom_frank HI In addition to @CubeAce comment. While higher framerates can be beneficial in playing games, after recording, the editing and exporting is going to degrade the quantitive quality of the video, irrespective of the framerate. Obviously a

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

@doane HI . . . . the AVCHD, doesn't play back on my home BlueRay player . . . When I click to play either story it starts with the music playing and the first image, but won't advance to the next photo. I'm using the HD Static-General-Blue Grid

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

@Apollo89x Since, a), no-one else has ever (to my knowledge) reported this problem before, and b) you have now uninstalled and reinstalled your software but the problem has now returned (having originally disappeared following the reinstallation), I

Music Maker

3 answers, most recent on 4/3/2026

RE: Installation Gets Stuck

Update: I have found that I have Music Maker 2026 installed and working on my pc. The only bug was that the setup exe was freezing like shown in the first post. So TLDR: Setup seems to work. Setup.exe seem to freeze forever but gets the job done.

SOUND FORGE

15 answers, most recent on 1/2/2026

RE: mouse won't click properly in sf 18 waveform

Seasons greetings @jim-atkinson, If you are not editing a lossy type file, the 'Proxy' setting will have no affect.Otherwise, the 'Snapping' tool may be enabled and set to 'Grid', making it difficult to precisely place the cursor. It is usually best

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with

Other products

One answer, on 2/14/2026

[Closed] Vegas Pro 23 HDR video rendering

Good lordt why is HDR rendering so damn hard....That aside and to get to the point, and yes I've tried googling, and yes my monitor is OLED. Pretty sure I've done everything rightHDR mode is set to HLGPixel Format is set to 32 bit Full RangeAces

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Rick, Movie Edit pro/Movie Studio/Video Deluxe have always been flaky with MKV imports, in fact, in my case, more often than not they don't work. Magix can't deal with the MKV format, even though the video itself is probably just plain

SOUND FORGE

3 answers, most recent on 1/1/2026

RE: sound forge 9

Hi @Sorrento, you really should have started a new topic.. That said, search this forum for "Record what you hear"..Basically, 'Some 'PCs allow 'recording what you hear' natively, some do not,. All my Dell PCs allowed it, desktops and laptops going

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Jerry-Nixon It's obvious that a backend server isn't working. The current outage started Friday afternoon. It isn't likely they will do something about this over the weekend. If you visit the audio subcategory on Producerplanet.com (which is the

SOUND FORGE

2 answers, most recent on 12/22/2025

RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters

@JTJack27 Hi In addition to @rraud suggestions, ensure that Windows system sounds is turned off/disabled and any connected or internal microphone is not 'live' when not recording. John EB

Samplitude

7 answers, most recent on 3/31/2026

RE: CC control of VST within Samplitude Pro X7

@terra3 That plug-in actually has two methods of 'easy learn' and neither I could get to work within Samplitude I'm not exactly sure what you mean. Please provide screenshots. I'm talking about this here: Yes, that is what I'm talking about. The

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

@Tom_Sp @Ryan-Sch @SP. @Cristopher-Dolores @sizzle09 @Williams-Michael @johnebaker Hi Thank you Tom for messaging me and responding to this thread, your assistance in said matter is highly appreciated. Stephen Forum Moderator