• Movie Studio

  2 answers, most recent on 4/2/2026

  RE: Custom transition in Magix Movie Studio
  John Thank you very much, not just for me but everybody else who benefitted from your help I appreciate it very much Regards here from South Africa Tiempie  
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @James1812 Hi You need to get in touch with PayPal, it is they who are causing the issue. John EBForum Moderator
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  Jeff thank you, yes you wright. I know the problem with the large quantity of the *.jpg files. Sometimes i sitting long nights to save each individual frame to get bundle with 600+ files. Why i'm doing that? The video i'm filming yas a maximum zoom
• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: MAGIX Video deluxe 2026 Premium-problem
  @johnebaker @AAProds Thanks to the both of you for responding. I'm just now seeing your responses. After trying several different methods I simply closed and reopened the program and voila... Everything was back to normal.🤷🏾‍♂️ Once again the thanks.
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @AAProdsSummary: mini PCs can be cheaper than towers, compete with towers and are budget friendly. Having a top CPU/GPU/Ram/NMVe is probably not a good case for spending your money.iGPUs (onboard GPUs)are becoming rather amazing. The mini PC I have
• Video Pro X

  2 answers, most recent on 3/6/2026

  RE: DOSNT WORK AT ALL CRASH CRASH CRASH
  @Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  @MovieEditorr Hi . . . . When I click Check mark the font changes to Arial... . . . Did you try setting the font and size before changing the default text ? This font works fine in VPX 17, I cannot test with 16 it is not installed on my laptop. I
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @Tony-Kovac Please see my response to your other post and follow the advice offered there. Thank you. JeffForum Moderator
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @scott-james Audacity doesn't support ASIO as far as I know, because it is distributed under an incompatible license. It's odd that it works fine with your setup while SF Pro 18 doesn't. Just in case, do you maybe have the Magix Low Latency ASIO
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hi @johnebaker I upgraded to VPX17 trial, as just easier and you are right - it starts without the error message and works just fine. What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working without the error...
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @johnebaker John, I can't get this to work either. Could you please post the complete path to (any) one of your LUT files ie one of your cube files? If you have both Camera and Effects LUTs then create 2 subfolders LUTCamera and LUTEffect and put
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @px41 There seems to be a chance that you'll get a response. See the latest comments here: https://www.magix.info/us/forum/does-magix-have-customer-support--1351596/
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy These 'lines' could be hardware acceleration decoding created artefacts. Do they appear if you switch all the Device Options to use the CPU or UHD630 ? John EB.
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  @David-Rees Hi I can replicate this using the steps you have given, however it does beg the question why are you doing this? Increasing the bit depth from 16 to 24, 32 or 64 bit does not gain anything in dynamic range or compensate for editing
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  i got it working again. quantize for frames was off. happened as i was turning settings and off go get it to work. thank you so much. jim a.
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  @Tony-Kovac The Ultimate version doesn't include the Loops Unlimited subscription. Of course, you should be able to access all Soundpools included in Music Maker Ultimate for free.
• ACID

  One answer, on 4/3/2026

  RE: Acid pro 11 download installer not working
  @Saxon-Scoundrel Is it possible that you need to register with BorisFX using your Magix account information and, once that process has completed, the installer would then be available to download from Boris? JeffForum Moderator
• Other products

  4 answers, most recent on 6/13/2026

  RE: Independence Pro Premium Suite failed to download
  @csf Try these links: Sampler (Windows) https://dl03.magix.net/independence_softwaresuite_32_dlm.exe Sampler (Mac) https://dl03.magix.net/independence_softwaresuite_32_dlm.pkg Premium library
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  Thank you John and SP, I logged a Ticket with them 3 weeks ago but they have not responded - I am looking at trashing my relationship with the product and going with a different product which is so unnecessary after 30 odd years of loyalty
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  Thanks for the added info SP. I have sent information regarding my issues to those email addresses you provided and have yet to here back so will wait and see.
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  @rickduley Rick, I typed "popup" into the search bar on the Support page and one of the returns was this: https://www.magix.info/us/support?question=371856&category=0&title=how-can-i-remove-ads That might help you.
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @john-m33 Have you tried resetting the program to its default settings ?
• Movie Studio

  2 answers, most recent on 12/30/2025

  RE: [Closed] Vegas Pro 23: Waveforms Shift Depending on Zoom Level
  @CyberMousey Hello Mousey, you're in the wrong forum; this is the correct forum for Vegas: https://www.vegascreativesoftware.info/us/ 👍