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@AAProds, @CubeAce Hi Al, Ray . . . . trying to install the program on too many computers and that I had to deactivate one of them. I had the same, the good thing is you do not have to shutdown the program to log in to your account, the dialog takes

Video Pro X

2 answers, most recent on 3/30/2026

RE: [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start

@Komaryt Try this thread on the VEGAS forum https://www.vegascreativesoftware.info/us/forum/warning-ms-visual-c-14-50-v145-kill-vegas-download-the-fix--150332/ But be quick as the Vegas forum is moving in a few days to a new home.

Photostory

7 answers, most recent on 3/19/2026

RE: Manual slide advance

@Steve-Cramer Hi Assuming you are wanting to present a slideshow in the same manner as a Powerpoint presentation, the options available are limited. You could use Photostory, to play the project timeline, however this method is IMHO, not a good

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: Unable to Activate SF18 Pro after a reformat of my computer

Thanks for the posts everyone 🙂 I followed the link as provided by @PATIENT-X and a response was received from the BorisFX support team within an hour and provided another email address for Magix. I sent the email off and the response this time was

Off topic

One answer, on 1/27/2026

RE: [Closed] Non-existent technical support

@instrumentality Please post to the discussion in this pinned post. This will help to ensure that all similar issues are "kept together"! Thank you! This thread will be closed. JeffForum Moderator

Music Maker

2 answers, most recent on 4/18/2026

RE: YouTube uploads

@NuT_CrAcKeR The following advice is just from my experience as a user. You can also ask support at infoservice@magix.net, but they are currently very slow when it comes to responding to user requests. If your music is made completely by yourself,

Photostory

19 answers, most recent Yesterday

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

According to my previous tests, the jerky Nvidia H.264 output also occurs with default presets and different source material, as well as different frame rates. I still believe that this is a problem caused by or related to the .316 update. As far as

SOUND FORGE

7 answers, most recent on 3/12/2026

RX VST Plugin Issues

My iZotope RX 10 VST plugins suddenly stopped working. I was using the de-noiser. Made it too strong and hit undo, then when I try to open the plugin to try again, it no longer opens. No error or anything. All other iZotope plugins work and every

SOUND FORGE

8 answers, most recent on 4/21/2026

RE: Play head disappearing in SF18 Pro

Hi Paul, I do not recall reports of that cursor issue. I would try a reset/cache clear, even if it means redoing your customization settings , or.. If you do a basic reinstall, I think a lot of your custom settings would remain. but it may not

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

@DesertSweeper Hi . . . . the log files mention Topaz (which I have) just before the fatal . . . . This would suggest there may be an issue with Topaz and a recent Windows update to Microsoft Visual C++ which is known to cause some issues. I would

Other products

One answer, on 5/17/2026

[Closed] Crashing Vegas 20.0

Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,

Music Maker

15 answers, most recent on 4/7/2026

installation failed

upgraded Magix Music Maker 2024 Premium from version 32.1.0.18 to Magix Music Maker 2026 Premium version 34.0.0.6 and I have problems with the installation. As you can see in the pictures, everything is described. I am trying to install some of the

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@Odd-Aagesen Ich glaube nicht, das man Video Files mit Open DML (MATROX AVI 2.0) auf einen ARM Laptop zum laufen bringt. Das funktioniert auf ARM Laptops wahrscheinlich nur mit Software, die FFM peg für ARM benutzt. Am besten konvertierst du die

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

I too am having the same problem. Just auto letters requesting more information! Mine is a Sales problem in that I have been overcharged. Does anyone know how long it will be before the support issues are sorted? I appreciate that there are teething

Web Designer

One answer, on 3/5/2026

Trying to make printable order form

Possibly someone here can help. I have Web Designer + 25. Years ago I built an order form into my website (don't remember which Web Designer version) and I could not get my form to print properly. I asked Support, they gave me margin parameters,

Movie Studio

One answer, on 1/17/2026

[Closed] Another complaint for NVIDIA & MAGIX ruining Vegas Pro 22

Just venting my frustration at NVIDIA and Magix for stuffing vegas pro 22. Massive pain in the ass that we have to run old drivers, especially with DLSS 4.5 being supported on the new drivers. Rolled the drivers back after a heap of time wastedd

SOUND FORGE

6 answers, most recent on 3/14/2026

RE: Missing dll file

Hi and thanks for your quick reply. I've just bought Soundforge Audio Cleaning Lab4. It won't launch and I get the error message 'mfc140u.dll was not found'. I've done some more research and it looks as though the problem is to do with a missing dll

Other products

2 answers, most recent on 4/26/2026

RE: Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.

@DBMR If you purchased Vegas Pro 23 in 2026, you should receive a free upgrade to Vegas Pro 2026 from Boris FX. Simply submit a support request to Boris FX and ask them. I think, Magix should be able to easily provide you with a serial number for

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@AAProds This has the MP4s looking right. The playback in VPX16 is fine too. Here is one of the MKVs.

Movie Studio

4 answers, most recent on 2/26/2026

RE: [Closed] Video deluxe 2026 Plus

@bruce-m Hello Bruce, it would have been ideal to start a new topic so others will easily spot your question. All you need to do is locate your image in the media pool and then drag it down onto the timeline below your video and title (as you are

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

I don't ever start projects in Magix.I simply just drag n drop already edited video-files into the timeline, to colour-grade them via Magix, then export them.*The project I previously saved was just a 1-off occurence | As I never normally use the

Music Maker

3 answers, most recent on 4/4/2026

RE: Disable VST plugin scanning??

@ray-r Hi . . . . Is it possible to disable VST plugin scanning . . . No. Many programs, eg Cubase, Reaper etc, that use VST's rescan on startup, some, such as Musc Maker display a small info message while the scan is in progress. An 'extended'

Movie Studio

One answer, on 5/2/2026

RE: [Closed] Registration

@Former user Hi This is a public form open to all visitors not Magix Support. Please do not post serial numbers and other confidential information in the forum. See this comment re activation of old versions of the Vegas range of products. HTH John