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  • Movie Studio
    16 answers, most recent on 2/25/2026
    RE: Can't get Red Text
    The color in the screenshots, as you see, is what I see see in Irfanview and Photoshop. But red and yellow in general are correct in the other softwares. I just made a screenshot of your comment of the Anaglyph mode access (since I'm not familiar
  • Music Maker
    One answer, on 4/7/2026
    RE: App Crashes when FX are Used on Vocals
    @producer2000 In case there are cache problems you could reset the program settings under the File > Settings menu. Other things you could try: - restart your computer via the Restart option and not the Shut down option - check Windows for errors
  • ACID
    13 answers, most recent on 2/20/2026
    RE: Acid Music Studio 11 Fails to run.
    @stuart-cassie I keep all my VST plugins in a VST folder. Its scanning that folder and picking up most, but not all of them. Just a slightly random thought: are your plugins VST2 or VST3, or a combination of both? By default VST3s must be installed
  • ACID
    16 answers, most recent on 4/27/2026
    RE: ntdll.dll - ACID doesn’t start
    @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
  • Movie Studio
    14 answers, most recent on 3/26/2026
    RE: Hardware Rendering
    The project I used was my own, an older Disneyland trip from 2016, 32 minutes running time. Collection of video, picture collages and other effects. I have additional metrics, using the exact same project as in the above and below hence a relative
  • Off topic
    163 answers, most recent 19 hours ago
    RE: Magix support has not responded to support tickets for months
    My experience is also a turn-off regarding buying from MAGIX.  I did support-requests but never got a response or the download-links etc.  They were paid with PayPal but I have never had a problem with such payments.  The initial upgrade to MUSIC
  • Video Pro X
    One answer, on 1/4/2026
    [Closed] Render Output Options Missing in Vegas Pro 23
    I previously have used Vegas Pro versions 15 and 19 and there are multiple render options including (among many others) MainConcept MPEG-1, Sony AVC/MVC, and many more render formats including 720p and 1080p. Considering upgrading to version 23 and
  • Movie Studio
    13 answers, most recent on 3/21/2026
    RE: MAGIX Video deluxe 2026 Premium - time line list
    @browj2 Hi John . . . . can export to an EDL file which is a text file that can be opened in Notepad. It contains a listing of the video, photo and audio files used in the Movie, . . . Which options are you using for the EDL export? The EDL export
  • SOUND FORGE
    One answer, on 5/8/2026
    RE: SF 18 - Plug in chainer weirdness
    Hi @Colin-Taber, I do not have those particular plug-ins to test. Do other plug-ins and plug-in formats exhibit similar behavior. Unfortunately, Sound Forge has always had issues with Waves plug-ins.You may want to try the BorisFX trial version of
  • Music Maker
    8 answers, most recent on 12/30/2025
    RE: Soundpool problem
    @Tony-Kovac Thank you for creating this thread but please do not, in future, post the same question THREE times!  Multi-posting of the same thing is likely to lead to you being banned from the forums! How, exactly, did you activate MM 2026? Since
  • Movie Studio
    12 answers, most recent on 5/1/2026
    RE: Have downloaded Magix video de luxe 2026
    Thanks Jeff, John Baker, and Emmrcs for your help. Very kind of you all to help. I only upgraded to the Pro x17 version as I was told I couldn't get help for my beloved Magix Video plus 2026 version. After trying to download the pro x17 I found that
  • Photostory
    2 answers, most recent on 4/27/2026
    RE: Order Number removed by Moderator
    @Theo-Min Confidential data, like order or serial numbers, should never be posted here. Hence, I have changed the title of your thread. Please state exactly which version of Photostory you have purchased, whether it is Photostory deluxe 2026 or
  • Movie Studio
    8 answers, most recent on 3/13/2026
    RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
    @Apollo89x First, can you show exactly where you have read online that the ProDAD Hide v2 is meant to be included in VdL Plus 2026? I ask this because, looking at this page I see "addons" mentioned only with the Premium and Ultimate variants. If you
  • SOUND FORGE
    8 answers, most recent on 3/9/2026
    RE: Trying to justify buying Sound Forge 17 Pro
    I originally purchased Soundforge when it was owned by Sony. It worked well. I purchased 17 when I also purchased a new computer, because for some reason I couldn't reinstall on the new machine. Immediately there were problems. I reported the
  • SOUND FORGE
    8 answers, most recent on 4/21/2026
    RE: Play head disappearing in SF18 Pro
    Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If
  • Movie Studio
    One answer, on 1/23/2026
    [Closed] Unable to Register - Problem
    I have owned product Sony Movie Studio Platinum Suite 12.0 for several years and swear by it. It has been a great product. Recently my older computer needed to be replaced and this product was installed into this newer computer. (windows 11) I was
  • Movie Studio
    16 answers, most recent on 2/25/2026
    RE: Can't get Red Text
    @KJS-LES Hi . . . . Please note that the color in the Text selection box is MUCH REDDER than it looks here. . . . color in the screenshots, as you see, is what I see see in Irfanview and Photoshop . . . . Does this mean you see the colour issue only
  • Other products
    20 answers, most recent on 5/27/2026
    RE: Independence Pro 3.3
    I am having a terrible problem now for almost a year.And I can find no help. I originally bought years ago, yellow tools, ndependence pro library, which later was acquired by magix. Each time I replaced a hard driver, had a computer crash. It would
  • Movie Studio
    31 answers, most recent on 4/16/2026
    RE: Video deluxe 2026
    @AAProds Hi Al, Works for me. Remember, Magix reuses the same Video Content folders from one version to the other so as not to have to download and install the additional content for each version. There are 3 flavours - VPX, MEP Plus, MEP Premium,
  • Off topic
    13 answers, most recent on 2/27/2026
    RE: Payment not received email
    I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have
  • Off topic
    13 answers, most recent on 2/27/2026
    RE: Payment not received email
    @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
  • Movie Studio
    11 answers, most recent on 1/12/2026
    RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
    @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest
  • Movie Studio
    7 answers, most recent on 2/20/2026
    RE: Crashing in Windows 10
    @Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx
  • Movie Studio
    11 answers, most recent on 3/22/2026
    Cleaning a really poor quality video
    Greetings, I've been asked to try and clean a video on a CD given to me by my brother. It's of his friend Ron who made a living recreating the ancient Worcestershire woodland practices. AVI (MJPEG) - progressive - 320x240 - Note the horizontal 1
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