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This is what I get when I open an Acid 11 Project that has a bunch of Waves Plugins: An error occurred while loading the project file... An error occurred while loading a plug-in or plug-ins. The plugin(s) specified are not installed on this

Off topic

163 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

@PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@browj2 Hi John The version number for MMM 2026 is 34.0.0.6 I, too, cannot replicate the issues you are having, including spreading different panes over 2 monitors, restarting they come back into their last used positions. I am on the 591.86

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

I just saw there is an update to TM so @Apollo89x can "not to install" it also.

Photostory

2 answers, most recent on 4/27/2026

RE: Order Number removed by Moderator

@Theo-Min Hi, Further to what Jeff indicated, "Plus" is just Photostory Deluxe "plus" Photo Manager and possibly PanoramaStudio 4 Lite. I'm not sure about PanoramaStudio, but I received it with Photostory Deluxe 2026. While Photo Manager is an

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@me_again I agree with you! I know next to nothing about Snapdragon CPUs and am content to remain in my ignorance, at least for now! So the information from @Marc-Goder and @johnebaker was "news" to me. Jeff

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@AAProds Hi Al I do not work with NTSC frame rate video, only PAL 25 and 50 and 120 fps and I see the RTX encoded PAL exports for the 50 fps and 120 fps source videos smooth exporting at 50 fps. Encoding on the RTX exporting to 25 fps for both 25

Movie Studio

3 answers, most recent on 4/28/2026

RE: cannot burn dvd+R

Using Memorex DVD+R 16X 4,7 gb 120min, I have used DVD-R before and they worked

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

Where is the Vegas forum ? I only see Video Pro X.

SOUND FORGE

No answers, created on 3/2/2026

Normalize Function Not Working

Sound Forge Pro 18 won't let me use the normalize function after a few uses. The options come up with blank rectangles in the form where I should be able to click to normalize a selection.Running Windows 11 Pro 10.0.26200 RTX 4060 Ti 4K

Off topic

163 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

@David-Stromski I myself got a response to my previously opened support ticket and it was solved to my satisfaction.

Audio Cleaning Lab

One answer, on 3/28/2026

Cannot install Magix Audio Cleanic 2014

Hello, I own MAGIX Audio Cleanic 2014 and I am trying to reinstall it on my current PC. However, the installer downloaded from my MAGIX account is an online setup tool, and it always stops during the download process. It seems unable to retrieve the

Audio Cleaning Lab

3 answers, most recent on 1/8/2026

Sounf Forge Cleaning Lab 4 - upgrade options

I no longer see SF Cleaning Lab4 available as a product or any options to upgrade to which I believe is the current product "Sound Forge Studio" - can you please inform any current path for upgrade to latest ? Thanks in advance

Other products

20 answers, most recent on 5/27/2026

RE: Independence Pro 3.3

I deleted the program from registry , and then redownloaded and did what you suggested and it is working now, ty

Off topic

163 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not

SOUND FORGE

No answers, created on 2/3/2026

Ikmultimedia

Hi, If anyone has TR6 Master Match, are you able to scan it into Sound Forge Pro 18 as a 64 bit plugin? I am only able to scan it in as 32 bits, and when I try to use it, Sound Forge crashes. Thank you, BJ

Video Pro X

4 answers, most recent on 4/19/2026

Video Pro X16 zoom missing

I just bought Magix Video Pro X16. Previously I used Video Edit Pro 2021. In Pro X16, under View/Animation > Size, there is no zoom at all. This makes it harder to create moving zoom effects in the new program. Now I have to do the zoom effects

Movie Studio

3 answers, most recent on 5/13/2026

RE: Nvidia and VDL2026+

@me_again Hi Andy I am running current patch versions on VDL 2026 and VPX 17 with driver 596.21 on both PC and Laptop with none of the previous issues with judder etc,. The current version for my RTX is 596.49 however there have been no changes,

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

I am using latest version of Video Deluxe 2026 20.0.1.316, and I get jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU (with the Gamer or latest Studio drivers). Its much better using the Intel UHD Graphics option (on the i7 14700K

SOUND FORGE

8 answers, most recent on 2/4/2026

RE: Sound forge pro 18_plugin chain issue

@grig Having the same issue here myself. I'm running SF11 and plugin chain and SF remembering the last used setting of each plugin is working great. Recently started using SF18 and I'm having both of these issues and its driving me crazy. Have you

Movie Studio

2 answers, most recent on 4/16/2026

RE: No audio heard

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics,