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The Butch Vig Vocals Plug-in from Waves appears in my list of VST Effects in Sound Forge Pro14 but can't be loaded into the plug-in chain. Also, the interface to use the plug-in does not pop up. I have installed, uninstalled and re-installed the

Music Maker

4 answers, most recent on 1/8/2026

RE: Probleme saisie n° de serie

@Philippe-LeBannier Welcome to the magix.info users forums. You say you purchased the 2025 update. From where did you purchase it? I ask, because the 2026 update is the current version; I don't believe the 2025 version can still be purchased

Music Maker

15 answers, most recent on 4/7/2026

installation failed

upgraded Magix Music Maker 2024 Premium from version 32.1.0.18 to Magix Music Maker 2026 Premium version 34.0.0.6 and I have problems with the installation. As you can see in the pictures, everything is described. I am trying to install some of the

Rescue Your Videotapes!

3 answers, most recent on 12/30/2025

RE: MxDownloadManager.exe crashes when trying to download Version 7

Found the backup where SP. said it was. Installed flawlessly on my new Win11 pc, and tested ok.

Movie Studio

4 answers, most recent on 12/14/2025

RE: Magix Hub

@Marek-K1502 Have you checked whether your firewall and/or antivirus is blocking the connection to the Magix Hub on the "problem" computer? Which version of Windows is installed on both of your computers? I don't think it should be necessary to

Movie Studio

6 answers, most recent on 4/6/2026

RE: Nvidia GeForce RTX 5060 Mixdown message

I installed driver version 595.79 today 4/5/26 because of the Mixdown error message. Everything worked fine on March 29, 2026. So something changed in the Magix software.

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Hmm I cannot edit my response above to add the info. So I installed the trial of VPX17 on my INtel-only laptop where VPX16 WAS working but Studio 2026 was giving the missing part error. Sadly now the newly installed trial AND the existing Studio

Audio Cleaning Lab

One answer, on 1/23/2026

Compatible with Windows 11?

I have a well used installation disk for Audio Cleaning Lab 2017. I am forced to change my computer soon due to Microsoft ceasing support for Win 10, and am seeking advice whether I can install my well loved Cleaning Lab on my new PC when I get it,

Music Maker

4 answers, most recent on 12/23/2025

RE: [Solved] System requirements for 2026

@Michael-Hopcroft Hi . . . . Windows 11 Pro. . . . My system is not reacting quickly, so I probably need a tune-up. . . . . Are you logging in to the computer with a local user account or a Microsoft account? If a Microsoft account, then is the

Other products

One answer, on 12/22/2025

[Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file

(sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation

Movie Studio

6 answers, most recent on 2/7/2026

RE: Background app from Magix

@browj2 Thanks for your succinct explanation John. I also have Photo Manager installed and it was installed in 2022 on my new computer. What makes it load? It was loading at startup via Services - Automatic (Delayed Start). I must admit I've often

Movie Studio

One answer, on 1/17/2026

[Closed] Stopped working. Reinstalled and now won't take Activation code

Had for years Movie Studio Platinum. Used many times. New computer it was installed, but after one time it suddenly stopped. Even restarting computer did not fix so had to uninstall. In attempt to re-install it will take the S/N but authentication

Off topic

5 answers, most recent on 2/22/2026

RE: please do not send me the every day messages of offers anymore! Thanks

@Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing

Video Pro X

2 answers, most recent on 3/13/2026

[Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video

Hi community and Magix, I recently up graded and built and new computer. Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based

Movie Studio

6 answers, most recent on 2/1/2026

Video Deluxe 2026 Could Not Find a Part of the Program

Team: I get an error message on program start: "Could not find a part of the program. Please install the program again." The problem is that I've already done a clean install of the program. While the program does load after this, any attempt to

Photostory

2 answers, most recent on 4/27/2026

Order Number removed by Moderator

after installation i saw the photo de luxe 2026 and not the photo de luxe plus plus, which i have ordered. how is it possible? i paid ther 24,99.

SOUND FORGE

One answer, on 12/29/2025

1618

Trying to install SOUND FORGE Audio Studio 17 and this error code appears. 1618. Any help would be appreciated, thank you.

Music Maker

One answer, on 12/27/2025

RE: Free Music Maker

@RascalRachel Isn't there a shortcut icon on your desktop? It sounds like you simply run the installer again and again.

SOUND FORGE

3 answers, most recent on 2/1/2026

RE: Noise after installation of sound forge 16

@William-Yellin Yeah, because it installs the same old audio driver as SFAS 16. Read the link @rraud posted and this should solve your problem.

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

RE: Cannot install my software on a new machine - no response to ticket

@John-Baggott P2-Serial numbers might need a installation counter reset by Magix support. I encountered this problem once and support reset the counter for me. As far as I know it is also possible to install the software from CD and then select

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the

Movie Studio

4 answers, most recent on 12/14/2025

RE: Magix Hub

Thanks for your reply. Unfortunately, on my computer it's doesn't work. I tried to uninstall, delete registry entries with "magix" keyword, delete remained folders and install again. Still no effect.But... because my license allows to use program on

Other products

One answer, on 3/21/2026

proDAD VitaScene V5 PRO

I have just purchased MAGIX Video deluxe 2026 Premium. I have gone through the activation for proDAD VitaScene V5 PRO which downloads but will not install. Help please.

ACID

13 answers, most recent on 2/20/2026

RE: Acid Music Studio 11 Fails to run.

I dont have space on my C drive for stuff. Everything gets installed on my other hard drives. I Also have Music Maker 2026, and it reads them ( all bar 1 )