• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Interesting result, congratulations; the issue is now fixed just by uninstalling and then re-installing the program. That's fair enough, I understand the reasoning behind that but I am a little confused. You say "The issue was a technical
• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  @wilkoryte Hi Try the following: Arrange the program interface as you want it to be  Select Window, Windows arrangement, Save, give the layout a name and save it.  Restart VPX. If the issue persists we need more information: Computer
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• Off topic

  One answer, on 1/18/2026

  [Closed] I am not able to purchase DVD Architect 7.O
  On last December i downloaded a trial copy of DVD architect 7. Now i would like tu purchase regular licence but when i start the software there is the option "purchase on line", I select the country, "Germany because italy is nor lisrted even the
• Other products

  2 answers, most recent Yesterday

  RE: program magix mp3 deluxe 19 won't open
  @janet-keppel Are you needing a specific feature that is available in MP3 Deluxe? As a short term workaround you could use the free program MusicBee from here: https://getmusicbee.com/ It should work similar to MP3 Deluxe.
• Video Pro X

  3 answers, most recent on 3/27/2026

  Program Settings irritations
  I recently upgraded from Pro X 15 to Pro X 17 on my Windows 11 machine and there are a couple subtle program issues that are irritating. 1 - File Open or Ctrl Q now opens a splash screen instead of going directly to a Windows Explorer dialog. The
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default
• SOUND FORGE

  4 answers, most recent on 3/24/2026

  RE: Goodbye Sound Forge
  @Olec Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still remains. Obviously, that's not the case. Otherwise it would work. The
• Video Pro X

  3 answers, most recent on 3/27/2026

  RE: Program Settings irritations
  Figured someone would go there ... "Skip this window ..." works fine for program startup, but does not help after. The Project Folder view is also fine if you like to clutter up the screen with extraneous stuff which I avoid. I keep an 8 track
• Video Pro X

  No answers, created on 2/3/2026

  VPX17 S/W Update 23.0.1.316 Loaded With Bugs~!
  Magix auto-update for Video Pro x17 from functional version 23.0.1.269 to version 23.0.1.316 resulted in me uninstalling the software and reinstalling my original purchase version 23.0.1.269. Reasons: 1) Startup dialog box no longer shows working
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  @Djdj-17 Open the program settings under the File > Settings menu, then go to the Audio/MIDI tab. Here select the ASIO driver of your audio interface. If you don't have an audio interface you can use the Music Maker ASIO driver.. Then click on
• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: MAGIX Video deluxe 2026 Premium-problem
  @johnebaker @AAProds Thanks to the both of you for responding. I'm just now seeing your responses. After trying several different methods I simply closed and reopened the program and voila... Everything was back to normal.🤷🏾‍♂️ Once again the thanks.
• Movie Studio

  3 answers, most recent on 5/28/2026

  RE: Seems to be a codec problem
  @james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason
• ACID

  7 answers, most recent on 4/25/2026

  RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  @Eric-Penington Yeah, for some reason, Waves seem to not correctly adhere to the VST standard, so they only guarantee that their plugins can be loaded in the programs listed on their website. There might be a somewhat hacky workaround. For this,
• Movie Studio

  One answer, on 4/17/2026

  RE: Re-installing Magix video delux 2026
  @Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm It really depends on how old your USB video grabber device is. If it is really from 2023/2024, I think it should work fine on Windows 11 and simply install its driver automatically. Can you check inside the program under the Help menu (it
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  @David-Rees Which audio driver is selected in the program preferences? Usually, Microsoft Sound Mapper should work fine, in case this is caused by the audio driver.
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  Having the same exact problem. Ive hit the "P" key to reset and rescan soundpools, restarted the program, restarted my pc but nothing seems to be working.. I should have never upgraded to 2026. HOW DO WE FIX THIS?!
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  In File-Settings-Program im not seeing a device option for UHD 750 iGPU? For video mode I have my Nvidia Gforce GTX 1660 chosen. ( the other options are CPU and MS Warp)
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @john-m33 Have you tried resetting the program to its default settings ?
• Photostory

  2 answers, most recent on 4/27/2026

  RE: Order Number removed by Moderator
  @Theo-Min Hi, Further to what Jeff indicated, "Plus" is just Photostory Deluxe "plus" Photo Manager and possibly PanoramaStudio 4 Lite. I'm not sure about PanoramaStudio, but I received it with Photostory Deluxe 2026. While Photo Manager is an
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is
• Music Maker

  2 answers, most recent on 6/3/2026

  Loops Unlimited Not Syncing to Music Maker
  I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full