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It seemed to start when I updated Avid software and Eucon about a year ago. Avid was no help at all and blamed it on the VSTi. This would not be a problem if I could use MAGIX engine to run the VSTi. In fact the Independence Library and the Candy

SOUND FORGE

8 answers, most recent on 4/21/2026

RE: Play head disappearing in SF18 Pro

Ah, I see. No worries, SP. I bought SF 18 Pro last year, so I wouldn't be eligible. I'll wait for a later version when there are a few more improvements. Looking forward to seeing what Boris FX do with it. Thanks a mill.

Other products

3 answers, most recent on 3/26/2026

Photo manager deluxe - clouds and local drives

Hi, I am new in the Magix universe. I have installed the Photo Manager Deluxe programme. According to tutorials and description, it should be easy to install from Clouds. Still, I have problems with this. Will all the photos end in this programme as

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

Well, I asked about the GL's because I saw few new ones that came on the VP forum and wondered about VDLX/VPX. and Pixelan.... I know them since XP's movie maker 2.1, I might have their free files for it.📼

SOUND FORGE

8 answers, most recent on 4/21/2026

Play head disappearing in SF18 Pro

Occasionally, when I launch SF 18 Pro, the play head disappears. If I quit SF and re-open it, it's still gone. Nothing short of a PC reboot seems to solve it and I don't want to do that every time I want to use SF (I keep my PC in sleep mode when

SOUND FORGE

2 answers, most recent on 4/24/2026

Buying serial number to activate SFAS 17

I've been using it for several years Sound Forge Audio Studio 10.0. As I recently changed my laptop, I have downloaded Sound Forge Audio Studio 17 (x64) How can I acquire (buy) the serial number to activate Sound Forge Audio Studio 17 (x64) or

Photostory

13 answers, most recent on 4/18/2026

RE: zoom in templates

I just checked and I also have that version, it’s all up to date. I have the full paid 2026 Photstory. I have all the other moving templates, just not the basic zoom in ones. All the the out ones are there though.

Movie Studio

2 answers, most recent on 4/11/2026

[Closed] re-registration with MAGIX

I own several products, including Vegas Movie Studio HD Platinum. I registered these products several years ago on the website of the original distributor, Sony. I reinstalled them during a computer update, but I can't use the products because they

Movie Studio

One answer, on 5/8/2026

[Closed] Need Help Reactivating or Purchasing New VEGAS 365 Subscription

Hello :D My VEGAS 365 subscription was cancelled because I unfortunately missed the payment notifications after changing my debit/credit card. I previously had a 2-year agreement/subscription. I would now like to purchase the same type of

ACID

One answer, on 4/3/2026

Acid pro 11 download installer not working

Hi all, I understand Magix no longer own acid hence no reply to support requests and I`m hoping someone can help here as I need to install on another laptop and the installer will not download. I`ve a paid for version with legit serial and am so

Movie Studio

One answer, on 6/5/2026

[Closed] Sony Vegas

I have Sony Vegas 9 and Platinum 11. Can I upgrade to what is available today?

SOUND FORGE

5 answers, most recent on 2/12/2026

RE: Version 14 Missing VST Plug in Rack Missing inter alia

Sorry did not realize it but your statement about profile is the problem I have. My old profile email address is not longer valid. I also saw that another email that I used in 2021 was chnaged by the ISP from .com to .net. So any emails to thatb

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

Should I change the NVIDIA entries to CPU I would as I've had experience, with other software, of Blu-ray renders with NVIDIA not being Blu-ray compliant. CPU only will, of course, be much slower

Video Pro X

15 answers, most recent on 2/23/2026

RE: What is the difference between Magix Vegas Pro and Magix Video Editing

Thanks everyone, it just looks like I have lost all the information I need to use this software again, all my files on the login details have gone and I cannot see them when I log in my pc is full of Vegas files but I cannot use them. :(

ACID

No answers, created Yesterday

MAGIX Acid + Amigo VST = MIDI not working

Hello, I recently bought the awesome Amigo VST (it's a sampler chopper that looks like it is from the Amiga days)https://potenzadsp.com/plugins/amigo/But I can't get it to work with Acid. It loads fine and when I use the in-app sample browser the

Off topic

162 answers, most recent 47 minutes ago

RE: Magix support has not responded to support tickets for months

I had a system crash and had to reload win 11. I have my serial numbers for samplitude pro five and for sound Forge 12.6 but the email that was used for those serial numbers. I no longer have as it was from six years ago. In 2021 I thought I

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

I've been having this issue since yesterday after I updated my Intel Drivers. It was working absolutely fine before the driver updates but now I'm unable to get it to launch at all. I've tried basically everything, rolling back driver updates, clean

Other products

One answer, on 4/25/2026

Cannot install the Magix PC Check&Tuning 2026 - License Key is Missin

I purchase the Magix PC Check & Tuning 2026 but I until now I have not received my License Key. I need the License Key to install the software. Kindly, send it now. Thank you. Order# Obfuscated by ModeratorMXC Serial#

Movie Studio

10 answers, most recent on 5/23/2026

Video Deluxe 2026 premium

VD 2026 Premium keeps crashing. I've uninstalled and reinstalled 5 times and upon starting I get an error message: Error in module "videodeluxe.exe" "ACCESS VIOLATION" I'm using MS Windows 11 PRO

Off topic

10 answers, most recent on 2/6/2026

RE: Geen valideringscode ontvangen

I purchased VDL 2026 Plus on DVD, I received an email confirming my order.I received the DVD on my post adres with invoice.The serial number is on the back of the DVD case and on the invoice.I didn't receive an email with another serial number (P3).

ACID

7 answers, most recent on 4/1/2026

RE: remotely support me sort out acid 11 issues

Thanks SandyRaw. I appreciate you taking the time to let me know that potentially amazing news! I'll look out for the update! Mike i agree acid's workflow is so user friendly and ideal for the live application im currently using it for. I don't have

SOUND FORGE

8 answers, most recent on 4/21/2026

RE: Play head disappearing in SF18 Pro

Hi Paul, I do not recall reports of that cursor issue. I would try a reset/cache clear, even if it means redoing your customization settings , or.. If you do a basic reinstall, I think a lot of your custom settings would remain. but it may not

Movie Studio

One answer, on 4/4/2026

[Closed] Transfer to backup computer

I run Windows 7,mostly offline, using fully registered Sony Movie Studio 12. It is the only thing I do on this computer. But this computer is dying. I'm older and only make one small personal movie a year. But I enjoy it and would like not to have