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  • Photostory
    3 answers, most recent on 3/19/2026
    RE: using my own music on photostory deluxe 2025
    @louis-s Hi, Strange question with little to no context. Of course you can use your own music when creating a video. Why would you think otherwise? Is it because you don't know how to use your music, presumably an audio file, in the program? John CB
  • SOUND FORGE
    6 answers, most recent on 5/1/2026
    RE: Sound forge pro 11
    Hi @Angela-Prosser, you do not need access to your old email account, just the email address (as the user name) and the password of course. Once you log in, the email address can be changed if you so desire. If you still cannot download the SFP-11
  • Off topic
    8 answers, most recent on 5/12/2026
    RE: Software Specifications
      Oh well.... if you click on @PATIENT-X link, you will see the 3 dots. But going to the main Magix site, nope, they aren't there Not very helpful for any prospective customers. @johnebaker, @PATIENT-X are you able to bring this to the attention
  • Movie Studio
    16 answers, most recent on 4/26/2026
    RE: GL Transitions ?
    I am sure that the GL transitions can be replicated, but they are free, and the ones listed require no additional programming. And if you ran them in Vegas, you would know that some do have slider options for various adjustments. Not as numerous
  • Other products
    2 answers, most recent on 6/9/2026
    RE: program magix mp3 deluxe 19 won't open
    @janet-keppel Are you needing a specific feature that is available in MP3 Deluxe? As a short term workaround you could use the free program MusicBee from here: https://getmusicbee.com/ It should work similar to MP3 Deluxe.
  • Movie Studio
    31 answers, most recent on 4/16/2026
    RE: Video deluxe 2026
    @AAProds Hi Al, Are you sure that you put the LUTPresets directly under VideoEffects and not under ...VideoEffects\MovieLooks? And you have the correct set of folders for the program - Premium not Plus? Here is what I have: John CB
  • Music Maker
    3 answers, most recent on 6/8/2026
    RE: how can i remove the voice from song in music maker?
    @Jayaprakash-Panoli No, Sound Forge cannot do this. Simply utilize UVR, if you already have it. UVR creates extremely good results, especially if you combine a couple of BS or MelBand Roformer models in ensemble mode. It's much better than any other
  • Off topic
    7 answers, most recent on 6/8/2026
    RE: [Closed] Magix canceled my subscription after accepting my payment.
    @Grummulthrus There was a large e-mail campaign that all those products switched over to Boris FX. I got a lot of mails from Magix and Boris FX about this. Of course, if you disabled all newsletters, you might not have received anything.
  • Off topic
    13 answers, most recent on 2/27/2026
    RE: Payment not received email
    @riley-colwell Hi Thanks for the update and thanks to Tom for his assistance, at least you ended up with a positive outcome more so under the circumstances. Ps if you do have any issues in the future and hopefully you do not, as it was a Vegas
  • Music Maker
    4 answers, most recent on 3/12/2026
    RE: Loops Unlimited
    @Kristina-Pakhomova Which error? Generally, if you want to pay with a credit card you need to have a payment provider that offers multi factor authentication (3-D Secure).
  • SOUND FORGE
    8 answers, most recent on 1/20/2026
    RE: Sound Forge 365 activating and registering
    @Darlene-Lam It is very understandable that you feel as you do about not being able to run your recently purchased Vegas program but please do note what @SP. wrote; the correct forum for questions regarding the Magix Vegas range of products is NOT
  • Off topic
    162 answers, most recent Yesterday
    RE: Magix support has not responded to support tickets for months
    @Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
  • Off topic
    4 answers, most recent on 5/18/2026
    RE: I just tried to submit a support request on your website-- cannot save
    @murrayatuptown Hello! This is a user forum and no Magix support staff is active here. Since we are all users, we cannot do anything in case there are server problems, but you can ask us, if you want some recommendations.
  • Movie Studio
    13 answers, most recent on 3/21/2026
    RE: MAGIX Video deluxe 2026 Premium - time line list
    @spuddy13 If you go to File>Settings>Movie (shortcut E)>Movie Information tab, does that supply what you need? JeffForum Moderator
  • Off topic
    5 answers, most recent on 2/22/2026
    RE: please do not send me the every day messages of offers anymore! Thanks
    @Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing
  • Off topic
    10 answers, most recent on 2/6/2026
    RE: Geen valideringscode ontvangen
    @Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's
  • Music Maker
    2 answers, most recent on 6/3/2026
    RE: Loops Unlimited Not Syncing to Music Maker
    Thank you very much. I will try that.
  • Off topic
    162 answers, most recent Yesterday
    RE: Magix support has not responded to support tickets for months
    @Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
  • Other products
    4 answers, most recent on 2/19/2026
    RE: Serial number
    @Gondim You might be able to see the previous e-mail address on your old computer if you look inside the program under Help > About.
  • Music Maker
    One answer, on 4/30/2026
    RE: Music making for beginners
    @zivo Hi and welcome to the forum. You can download, from here, and install the trial version of Music Maker and try it for 30 days. The trial version will be limited in available Soundpools, Instruments and effects, however it will give you a good
  • SOUND FORGE
    7 answers, most recent on 3/12/2026
    RE: RX VST Plugin Issues
    @Myu Just in case, did you reboot Windows by clicking on Restart or did you click on Shut down? Please select the Restart option and not the Shut down option.
  • Movie Studio
    3 answers, most recent on 4/28/2026
    RE: cannot burn dvd+R
    @George-Thomas4145 Welcome to the Magix user to user forums. Assuming you are using a version of Movie Studio (which one and which edition, by the way?) to burn a video to DVD it would be very useful if you were able to show a screenshot of any
  • Movie Studio
    12 answers, most recent on 4/9/2026
    RE: How to stop Magix trying to force me to install Travel Maps everytime?
    @Apollo89x You comments do a disservice to the many users of VDL who purchase it to get the "additional content." Seriously, you obviously don't understand about simply checking the box in the image that I showed. What is the matter with you that
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