• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @me_again Hi Andy, I too, have been playing with this. If a user does not feel confident following your method, there is a another method which does not care where the LUTs are located. Put the LUTs in any folder, then in the program browse to the
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
• SOUND FORGE

  5 answers, most recent on 2/12/2026

  RE: Version 14 Missing VST Plug in Rack Missing inter alia
  Hi @Gr8fuldan, firstly, this is a 'users' forum. Other users and moderators on this and other Magix discussion groups do not have access to activation serials and other personal info. When activating Sound Forge, your old email address does not need
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii I'm not sure why you're trying to update Acid 8. I just modified your steps, just to make it clear what I mean. 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al Thanks for the sample file. I have tried various combinations of framerate and GOP length and see no difference between the original and the RTX exports, perhaps the movement is not fast enough. The problem is seen very clearly in
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hi There are three sources to modify: If you are gettting them by email, login to your Account at magix.com, icon top right of the home page, using the email address and password VDL is registered with.Under Info service uncheck
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @johnebaker, “import.mp4” is only stock content material. Here is another source video example with a GOP of 24: https://app.box.com/s/6jy1jhs1lc9ijp9aqozodl8zbl8yux6f (imported.mp4) If you export it using the MPEG-4 H.264 default preset “MP4 FullHD
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  Re your comment above, I have another problem. The Sony DVD-R disk I burned, that I mentioned above, the AVCHD, doesn't play back on my home BlueRay player. I get the main menu screen with the two story lines switchable and it looks great in HD.
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  Hi, I have just installed Video Deluxe 2026 Ultimate, but I only have the Premium edition. In 'About Magix Video Deluxe', it confirms that I have the Premium edition. I have redeemed the coupon code, but cannot find the Ultimate pack. I cannot find
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds, @CubeAce Hi Al, Ray . . . . trying to install the program on too many computers and that I had to deactivate one of them. I had the same, the good thing is you do not have to shutdown the program to log in to your account, the dialog takes
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @idd-2016 Hi Thanks for the hint, however, that is not what I was asking @browj2. In my previous post, you will see that I am already in the EDL dialogue and the Video and Audio options panes appear to be truncated. Does your dialogue show more than
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  Sound Forge Audio Studio works incorrect with VST3 plugins
  I updated my Sound Forge Audio Studio 14 to version 17 yesterday. I did this because version 14 was not working correctly with 45 out of 170 of my VST3 plugins. For example:- Melda Dynamic EQ: the processed file is 40 ms longer than the original;-
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  No, the plan is to release it straight away ACID PRO 2026 (by Boris)First off = it’s the same interface as Magix’sBut with quite a few bugs fixed 😬 just like they did with SoundForge & Vegas And over the course of the year they’ll be working on
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii Inside the Acid program folder there are multiple audio_plugin_scan_server exe files. These are responsible for the plugin scan. Acid hasn't been updated for many years so there are compatibility issues with newer plugins. Some users found
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium – Download drivers: https://my.hidrive.com/lnk/FCAqGVxG   Video Converter Red
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Hi John, No, I don't see the specific problem you raise here. BUT, there are quite a number of people, myself included, who use Adobe Audition CC and who are experiencing a very similar "bug" (not sure about other Adobe apps, I only use
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  Cannot install my software on a new machine - no response to ticket
  [Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was
• Music Maker

  4 answers, most recent on 4/14/2026

  RE: Novità in Music Maker: si pianta
  @GBSpower Di solito basta inviare un'e-mail a infoservice@magix.net o shop@magix.net. Non so quanto tempo ci vorrà prima che qualcuno risponda, ma è importante richiedere un aggiornamento ogni paio di giorni, indicando il numero del ticket. Magix ha
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  It is really frustrating when we're paying for a subscription like Loops Unlimited and we are basically out of options to make our music. The worst part is the company rarely posts anything including real-time status updates on social media or on