• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  Hot digity damn, that did it!!! A big THANK YOU to SP and shkr! I bet you guys work for Magix, don't you! 😎 Nevertheless, thank you guys for your patience and for staying with me through this whole thing consistently!
• Off topic

  163 answers, most recent 8 hours ago

  RE: Magix support has not responded to support tickets for months
  I purchased Sound Forge Pro 18 at Walmart Online. The voucher code does not work on Magix website. I've emailed twice with no response other than the ticket was generated. The website says 2-4 days for a response, but it's been over 10 days. I want
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  I have same problem with Magix Video Pro X16 and Video Deluxe 16 Plus.Im trying use this font "Yanone Kaffeesatz" from Google Fonts: https://fonts.google.com/specimen/Yanone+KaffeesatzWhen I click Check mark the font changes to Arial...The font
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  @Djdj-17 I'm glad it worked in the end. But it's odd that you don't have the Music Maker ASIO driver available in the ASIO driver selection but only ASIO4ALL, Magix Low Latency 2016 and Realtek ASIO. Usually, the Music Maker ASIO driver should
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @emmrecs Hi Jeff, Thanks for the information. I suspect MS as well as that is the only explanation for such an occurrence since MM 2025 has also been affected. I have loaded most Magix programs that I still have on the computer, new and old, and
• Movie Studio

  3 answers, most recent on 5/15/2026

  RE: Magix Hub Speech services
  SP.   got it working but it took me a little while output impressive but getting to grips with interface was stressful i nearly gave up but i never give up easily and i am so chuffed hearing me read txt without effort   thanks for help   Brian    
• Music Maker

  One answer, on 5/15/2026

  RE: No support service anymore
  @Maxime-Dub What do you mean with reactivation? Did you buy a pre-owned version of Music Maker? Then only the previous owner can initiate a license transfer. This can't be done by yourself. If you are the original owner of the software, you can
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: cannot register
  @Target901 This is a user forum. No one here works for Magix. Magix is not Jeff's company. If you want help on this forum, then ask...and provide information as indicated by @emmrecs. Are you saying that you are also @leon-Shargel?
• Video Pro X

  One answer, on 12/16/2025

  [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
  Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @browj2 Hi John I have found an issue with some disc menu templates which may impact on @doane discs playability. Using the default template indicated in your images if the number of movies creates additional menu pages, the 2nd menu and further
• SOUND FORGE

  2 answers, most recent on 5/5/2026

  Error code -14
  I registered it on April 14, 2026 and had been using it without any issues. However, when I tried to run it on May 4, 2026, the error code appeared. It was working fine until May 3, 2026.Please help me resolve this issue.
• Movie Studio

  26 answers, most recent on 6/8/2026

  Message: Could not find a part of the program. Please install again.
  Message: Could not find a part of the program. Please install the program again.I did a new install and rebooted the PC. I still get this same message. The program has been working fine up until today.
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working . . . . There is a lot of commonality between VPX, VDL and Photostory, the trial has most likely corrected the cause of the
• SOUND FORGE

  One answer, on 12/16/2025

  download free - coupon bundle soundpool bestseller bundle not working
  When I go to My products on producerplanet.com I cannot find a download button to download my soundpool bestseller bundle. I have supplied my voucher code and it is listed under My Products - but no way to download.
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  RE: Sound forge pro 18_plugin chain issue
  @grig Having the same issue here myself. I'm running SF11 and plugin chain and SF remembering the last used setting of each plugin is working great. Recently started using SF18 and I'm having both of these issues and its driving me crazy. Have you
• Movie Studio

  4 answers, most recent on 3/16/2026

  RE: Updating / Upgrading present and future concerns
  @me_again , you need to have the latest and greatest ? ... having said that, if MS or NVIDIA updates F***d MEP/VDL older versions, for the $50, how long Magix need to address them? If it works, no need to update anything... until a very good deal
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Steven. It's a user to user forum with little to no input from company staff members. Even the mods here are users, not employees. I personally would be very wary of anyone taking control of any personal device which is effectively
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @AAProds I had to do that, it showed in windows as a white doc file when downloaded, it only shows an MPC file in my pic because I opened it with that player.. Googling it it said something about being able to extract the two files after renaming it
• Rescue Your Videotapes!

  One answer, on 1/30/2026

  USB Videowandler 2 – video jumps back and forth on Windows 11
  Hi, I’m using Rescue Your Videotapes! (USB Videowandler 2), purchased in 2017. It worked perfectly for years on Windows 10. After moving to Windows 11, the audio works flawlessly, but the video repeatedly jumps a few frames backwards and then back
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  I am sure that the GL transitions can be replicated, but they are free, and the ones listed require no additional programming. And if you ran them in Vegas, you would know that some do have slider options for various adjustments. Not as numerous
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Thanks for the reply. One Drive is working and syncing properly 'Run as Administrator' I still get the reinstall message The RX 5500XT drivers are up to date. Installed September 2025
• Music Maker

  One answer, on 12/20/2025

  RE: help
  @Alexander-Farris Hi Please note this is a user to user forum not Magix Support. In what way is the redemption page, here, not working? Are you using the same email address to redeem the voucher as used for purchase? The page is working at the time
• Samplitude

  7 answers, most recent on 3/31/2026

  RE: CC control of VST within Samplitude Pro X7
  @terra3 That plug-in actually has two methods of 'easy learn' and neither I could get to work within Samplitude I'm not exactly sure what you mean. Please provide screenshots. I'm talking about this here:
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  @S-S6754 Hi There was an outage with one of the Magix cloud providers which was causing this issue, see this notification from Magix. Check again, it is now working for me at the time of this comment. John EBForum Moderator