The magix.info Community – Find help here
Forum
Tutorials
Media
Support
Sign in / register
Search ...
Help
Sign in
All
Forum
17
Tutorials
User
Media
All
Forum
Tutorials
User
Media
Options
Last month
Any time
Last 24 hours
Last week
Last month
Last six month
Last year
Movie Studio
3 answers, most recent on 6/4/2026
I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1 & if anyone has it I would also like to download the original MAGIX Edit Pro 11. Thank you
Movie Studio
3 answers, most recent on 6/9/2026
RE: Movie Studio Platinum 12.0
@Steve-Davis2595 When you get to the BorisFX forum this is the thread you need https://forum.borisfx.com/t/activation-of-older-software-published-by-sony-creative-software-pre-2016/21181
Other products
One answer, on 6/5/2026
RE: Sony Vegas Pro migrated to a new computer
@John-Florez Follow these steps: https://forum.borisfx.com/t/activation-of-older-software-published-by-sony-creative-software-pre-2016/
Other products
20 answers, most recent on 5/27/2026
RE: Independence Pro 3.3
It seemed to start when I updated Avid software and Eucon about a year ago. Avid was no help at all and blamed it on the VSTi. This would not be a problem if I could use MAGIX engine to run the VSTi. In fact the Independence Library and the Candy
Music Maker
One answer, on 5/27/2026
RE: Not Able to See Soundpools in the Store
@Daniel-Howard There might be a filter active, for example an instrument coupon filter at the bottom or a genre filter at the top.
Photostory
3 answers, most recent on 6/8/2026
RE: can't find activation code
I purchased this program quite a few years ago but only use it a few times every year or two. I am being asked for an activation code & I no longer have the box. what can I do?
Movie Studio
3 answers, most recent on 5/28/2026
RE: Seems to be a codec problem
@james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason
Movie Studio
3 answers, most recent on 6/4/2026
RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
@Bob-Bacle Hi . . . . MAGIX Movie Edit Pro 11 v5.5.4.1 . . . . Unfortunately this version of Movie Edit Pro, released in 2006 is obsolete, no longer available and cannot be activated. Is there a reason for requiring this specific version of the
Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months
So Magix doesn't get any money for their product that Walmart sold? On Walmart it says sold by MAGIX, check it out.
Video Pro X
One answer, on 6/5/2026
RE: Email change
Until you can get Magix support to change the email address to which your product is registered you need to activate it with your old email address to which it is registered. It doesn't matter that you don't use the address any more. My
Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months
I have similar case. I ordered VIdeo Pro X ultimate upgrade, but never received mail with serial number and activation coupons for additional products from ProDad, NewBlue and BorisFX. I already placed 3 separate tickets and I got no response to any
Other products
32 answers, most recent on 5/30/2026
RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
@Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is
Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months
@Per-Schei Does your invoice include a serial key? If so, have you tried entering that into your installation of MM? According to what you have written it would seem you already have an edition of Music Maker installed on your computer, so I wonder
Photostory
19 answers, most recent Yesterday
RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
@bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
Movie Studio
One answer, on 5/26/2026
Mixdown showing hardware acceleration deactivated in Movie Studio 2024
Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from
Movie Studio
14 answers, most recent Yesterday
RE: Formatting Drive
@johnebaker @me_again @AAProds Hi John. On reflection what I should have written was 'There may be too many variables of individuals user cases in how they distribute their files across a system for conclusive individual results'. It was in no way
Music Maker
2 answers, most recent on 6/3/2026
Loops Unlimited Not Syncing to Music Maker
I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full
1