• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the very informative letter. Will work on this over the weekend. You are, as Robert Burns once said "a gentleman and a scholar" ! The email I got is: ------------------------------- Ticket Number removed by Moderator Inbox MAGIX
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. - Why do these problems continue persist?- What is specifically
• Off topic

  162 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  I purchased Sound Forge Pro 18 at Walmart Online. The voucher code does not work on Magix website. I've emailed twice with no response other than the ticket was generated. The website says 2-4 days for a response, but it's been over 10 days. I want
• SOUND FORGE

  One answer, on 4/10/2026

  RE: Serial
  @loyd-d I don't understand your request. Is English your native language? If not, simply write in your native language and I will use a translator. Besides that, serial numbers for Magix products are listed in your order confirmation e-mail or, in
• SOUND FORGE

  One answer, on 1/6/2026

  RE: Temporary block access
  @JoaoTome Magix support e-mail address is infoservice@magix.net but for some months now they barely respond at all. You could also try the e-mail address of the parent company office@rmep.com or office@rmep.li
• Other products

  One answer, on 1/8/2026

  RE: I keep getting Error Code 24 so can’t authenticate the product
  @Jackie-Daniels Welcome to the Magix user to user forums. Where exactly did you purchase the software? From what you write I assume this may be from a previous owner? If so, that owner must advise Magix that he/she has sold the product to you and
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  I upgraded to 13, 14, 16 and then stopped. The same bugs. No fixes.. wasted money upgrading.I now use Sound Forge 11 and Acoustica by Acon Digital. Acoustica is super fast at loading and SF11 is more stable than any of the versions Magix released.I
• Other products

  4 answers, most recent on 3/9/2026

  RE: Movie Delux 2026 Feedback button goes to Patches, not to feedback area
  @Survey123Jedi As an end user, I thought it was for our feedback to you Please remember these are user to user forums , not a contact for any Magix staff and we are all fellow-users, not Magix employees. JeffForum Moderator
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  Magix sold Sequoia and Samplitude. Magix should sell Acid and Sound Forge. Only Vegas is updated.
• ACID

  3 answers, most recent on 4/19/2026

  RE: May be there is hope for this program yet....?
  VEGAS & Soundforge have already been updated by BORISFX They’re available now, and this update is far more stable than anything Magix has released in eight years! (Crazy)... Especially Soundforge – I’ve been testing it for 8 hours and the
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  RE: Magix Sold Sound Forge!
  Sound Forge under Boris FX has less activity because the priority is Vegas, just like during the Magix era. But I hope Boris FX can fix some of Sound Forge's bugs. Yeah. Let's just hope that newer Sound Forge versions will be better than the ones
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck,Rob
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  RE: Magix Sold Sound Forge!
  There is a new Sound Forge forum on Boris FX as well. Not much activity there though.https://forum.borisfx.com/c/sound-forge/57 I do not know if there are plans to eliminate the Magix SF forum. The 'Vegas Creative Software' (Magix) forum is gone..
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava These are user to user forums so not any contact for Magix Support, sorry. You need to email infoservice@magix.net with your query. But your included screenshot shows you purchased Loops Unlimited in April 2025 so I would expect
• Off topic

  One answer, on 10/22/2025

  RE: can not buy from our country?!
  @RADO-ZOUBEK Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one who posts here can do anything to help with stopping any emails being sent to you, sorry! Instead, you need to email infoservice@magix.net and
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  Jeff thank you, yes you wright. I know the problem with the large quantity of the *.jpg files. Sometimes i sitting long nights to save each individual frame to get bundle with 600+ files. Why i'm doing that? The video i'm filming yas a maximum zoom
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  @Christiaan-Deliaert Nobody here knows. We are all users like you and not Magix employees.
• Movie Studio

  One answer, on 2/27/2026

  [Closed] MPEG4 codec
  I have Magix Movie Edit Pro 14 and am confused as to which forum I should ask this question to..... MPEG4 will not add to timeline nor export. I purchased an activation code from Magix and it still won't work. Any suggestions please. Thank you
• Video Pro X

  One answer, on 12/16/2025

  RE: [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
  https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1239166/
• Movie Studio

  2 answers, most recent on 1/11/2026

  RE: Reactivation problems
  Log to your magix account and deactivate
• Movie Studio

  3 answers, most recent on 1/7/2026

  RE: When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
  @Giuseppe-Nelva This problem applies to many softwares and not just video editors. Really it's a Nvidia problem. This thread refers https://www.magix.info/us/forum/beware-latest-nvidia-gtx-591-44-drivers--1350824/ From me-again's comments near the
• Off topic

  5 answers, most recent on 6/3/2026

  Is it worth continuing to invest in Magix Software
  I have various Magix products and usually upgrade every two iterations to keep up with things but with all the recent financial woes and tickets rarely being resolved, is it perhaps time to find new replacements for video and audio apps? Why should
• Off topic

  8 answers, most recent on 10/17/2025

  RE: serial number at purchase
  @jesse-b Welcome to the Magix user to user forums. Which Magix product are you asking about? JeffForum Moderator
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Does Magix have anything left? What will happen to the forum? I hope somebody knows