• Movie Studio

  5 answers, most recent on 7/8/2025

  RE: Upgrade or NOt ?
  @John-Dent Click these links to see what's new: https://www.magix.com/us/video-editor/video-deluxe/version-comparison/#c1833696 https://www.magix.com/us/video-editor/video-pro-x/product-comparison/#c1831011 It looks like new features are AI style
• Off topic

  4 answers, most recent on 5/18/2026

  I just tried to submit a support request on your website-- cannot save
  I just tried creating a support request on your Help Center...trying to get help choosing a new video editing product. The support request could not be saved is the result I received twice.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Since no one is able to get MAGIX to respond and I am unable to reactive this program on my new PC, does anyone suggest a very user-friendly product that I can get instead? I do simple videos for our family reunions and sometimes for family reunions
• Movie Studio

  8 answers, most recent on 10/10/2025

  RE: Video Deluxe 2026 Premium
  Thanks for the info. Here's the detail from MediaInfo: GeneralComplete name                            : E:\Eclipse-station-artistly-images-for-video\Act 1 Section 2\VHS_1 video-presets.com .mp4Format                                   : MPEG-4Format
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  ”Magix Movie Studio/Video Deluxe does not feature drag n drop shuffle”. But that feature works sometimes.
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the help, much appreciated. Yes, I have disabled the antivirus and also the firewall. Strangely, the problem occurred when I downloaded the latest X version, which did download, except that the pictures were blacked out, only a few
• Movie Studio

  One answer, on 1/20/2026

  Windows 11
  Sto istallando su nuovoPC con Windows 11 Il software Magix video deluxe 17. Una volta istallato correttamente con il doppio click non parte ne da avviso di errore. cosa devo fare?  
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi Thansk for the video clip. Quicktime does not help with this video. . . . . Otherwise I was using 3X 20 FPS = 60 FPS and 4X 11.025 kHz = 44.1 kHz for integer multiples of the original settings from Kodak . . . . That is not how
• Video Pro X

  One answer, on 4/22/2026

  serial number missing
  i have ordered the video pro software and have it downloaded, but cannot use it because my serial number does not open and finish the job. I am getting NO help and very frustrated. I would like an answer from someone today, please!
• Rescue Your Videotapes!

  18 answers, most recent on 11/5/2025

  RE: [Closed] Installatie mislukt
  @robbyscot2 Hallo Robby, Zeer vreemd, installeer het Video Saver programma opnieuw en kijk dan bij de Apps. Groet, Rob
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x I do not have Magix Travel Maps. Never wanted them. Have no personal use for them. I do not get notifications asking me to download it. I think you have to be very careful when you set either of the Magix video editors up and don't just
• Photostory

  One answer, on 1/29/2026

  dubbele foto's in de video niet in de tijdlijn
  Ik heb een video gemaakt met mijn foto's. Er was niks aan de hand alles liep goed. Tot op een gegeven moment, hij sloeg de film niet meer op en nu zie ik in het voorbeeldscherm en in de film 2 dezelfde foto's naast elkaar. In mijn tijdlijn is dit
• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @me_again Hi Andy Does this help? John EBForum Moderator
• Movie Studio

  3 answers, most recent on 2/27/2026

  MPEG4
  I paid for the MPEG4 addition and it said it successfully loaded but I still cannot open MP4 videos in Magix Movie Studio Pro 14. Only get black screen. Any suggestions or ideas will be appreciated..
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: Cannot install Video Deluxe 2026
  @Todd-Crandell Excellent news! Thanks for the feedback and, happy video editing. Jeff
• Movie Studio

  One answer, on 2/7/2026

  Affichage video inpossible.
  Si je sélectionne une vidéo dans le média pool,elle peut pas être sur l'écran d’aperçu et bloque le logiciel. Si je la dépose sur la time line sa lecture est toute noire.
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak . . . . so the content itself was shot on tape. So all that’s happened is it has been scanned or upscaled to 1920x1080. So seeing as the content itself is not really HD, I am worried that any quality loss will in fact be
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  @John-Couto Good news! After reviewing your dispute, HAAWK Publishing has decided to release their copyright claim on your YouTube video. That's great to hear! 👍
• Movie Studio

  5 answers, most recent on 6/26/2025

  RE: Video deluxe 2026 Ultimate - ProDad add ons licence
  Hi SP. On which webpage does it show that description.Here are the 2 webpages that I have looked
• Rescue Your Videotapes!

  7 answers, most recent on 12/19/2025

  Lines in digitized VHS
  Operating system: Windows 11 ProDevice: Magix Video Saver! 2022 (8546KA1)When I digitize old VHS cassettes. The quality is poor. Espesially in blue sky there is lines (see screenshot).When I watch same cassette with same VHS recorder from TV there
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  @spuddy13 Hi Brian SRT files are for direct import when uploading video, the srt is uploaded separately, to YouTube and Vimeo. Video deluxe cannot import srt files and create the titles. If the final video is going to be uploaded to YouTube see this
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan the problem occurred when I downloaded the latest X version If that is Video Pro X you need to be aware this is not an update to VdL 2026 but rather an upgrade to a much more complex program which will certainly not run properly on your
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Please do not create duplicate posts under Video Pro X. It has been removed. Stephen Forum Moderator Where exactly should I post my inquiry?
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  @MatthewEverett-Gates Hi . . . . problem starts (indeed dense video effects and 4 layers + audio) . . . . Do you get a short chirp of 'clicks' or, for want of a better description, a quick 'brr' . What is the sample rate for the audio portions of