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  • Other products
    3 answers, most recent on 3/26/2026
    Photo manager deluxe - clouds and local drives
    Hi, I am new in the Magix universe. I have installed the Photo Manager Deluxe programme. According to tutorials and description, it should be easy to install from Clouds. Still, I have problems with this. Will all the photos end in this programme as
  • Off topic
    163 answers, most recent on 6/12/2026
    RE: Magix support has not responded to support tickets for months
    @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
  • Video Pro X
    2 answers, most recent on 3/23/2026
    RE: [Closed] Vegas Pro 23 won't start up...
    @JOHN-SVANBERG Go to the Vegas forum https://www.vegascreativesoftware.info/us/vegas-pro-forum/ where there are recent posts about driver updates and Microsoft updates causing problems and solutions.
  • Movie Studio
    4 answers, most recent on 6/7/2026
    MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    I have made many productions now with everyones help and i am learning everytime but this is stressing me big time i used to make videos with txt info below my schenes..no speaking then i loved a.i. so i used a voice that worked for me but my family
  • Other products
    13 answers, most recent on 6/14/2026
    RE: List of Soundpool loops by name
    @drkkurrent If you purchased Loops with a commercial license on Catooh and still have a backup of the receipt, it's totally fine and you don't need to repurchase anything. Because you have the receipt, you can still provide the information that you
  • Rescue Your Videotapes!
    7 answers, most recent on 12/19/2025
    RE: Lines in digitized VHS
    @MovieEditorr Did you deinterlace the recorded footage? Analog video images are saved in lines and only contain half of the full video frame. Each frame switches back and forth between even- and odd numbered lines. So, if you didn't deinterlace the
  • Music Maker
    2 answers, most recent on 6/3/2026
    RE: Loops Unlimited Not Syncing to Music Maker
    @BlackBird91 C:\Program Files\ is a special protected folder on Windows with limited writing access. User data is usually stored under C:\Users\*YourWindowsUsername*\Documents\ and user settings are usually stored under
  • SOUND FORGE
    77 answers, most recent on 2/4/2026
    RE: SFPro continually crashes - versions 14-18
    Jumping in here as I'm having much the same issue. I got a new Geekom IT15 mini PC with Windows 11 and installed Sound Forge Pro 18 on it. Like Steve, one of my tasks is recording audio from my turntable to the PC - sending the audio into the phono
  • Photostory
    7 answers, most recent on 3/19/2026
    RE: Manual slide advance
    @Steve-Cramer Hi, It seems that you still don't understand what PhotoStory does. It's a workshop (project) to build a video file, using photos, videos and audio files, all edited as desired, and to which you can add text and effects. Again, the end
  • SOUND FORGE
    2 answers, most recent on 12/22/2025
    RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters
    Welcome to the Magix Sound Forge users community and seasons greetings @JTJack27.I cannot duplicate the hardware meter behavior and do not recall other users with the same issue. Have you tried different meter settings i.e., meter type, range,
  • SOUND FORGE
    8 answers, most recent on 2/25/2026
    RE: Sound Forge Audio Studio works incorrect with VST3 plugins
    I have just checked both SF Pro 18 and SFAS 17 with the scan files from SF Pro.My conclusions are as follows.My old SFAS 14 worked better with VST3 plugins than the new versions of SF. I found the same errors. Also, some of the plugins that worked
  • Movie Studio
    4 answers, most recent on 6/7/2026
    RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    @spuddy13 Hi Brian How long a narration are you wanting to do? My method, for when I do add a voice-over (rare) is to complete the video editing so I have the final result for the video part. If I want a 'free wheeling' narration, I watch the video
  • Movie Studio
    15 answers, most recent on 9/26/2025
    RE: MAGIX Video deluxe 2026-encoding failed
    The burn procedure is completed after about 30 minutes and a vob.file, 0.99 GB, has been created. Can the project's track 1 (the movie) and track 2 (titles), and perhaps the chapter markers, be saved and then imported into a new project?
  • Movie Studio
    2 answers, most recent on 3/12/2026
    RE: [Closed] I have Video Deluxe Ultimate (2026) :: But ProDAD plug-ins won't work!
    @Apollo89x As I mentioned in your other post, proDAD Hide is a standalone program. What you are clicking on only installs and activates the program. You should have an icon installed on your desktop for this. That said, I just tried it and it
  • SOUND FORGE
    One answer, on 4/27/2026
    Sound Forge 9.0 reg not working on a new PC
    I'm setting up a new PC and want to re-use SoundForge 9.0 and the registration links do not work.  How can I get it working on my new PC? Thanks. The serial number is . . .
  • Music Maker
    16 answers, most recent on 1/12/2026
    RE: Midi keyboard not playing live
    @Alex-Kirkwood You have a Focusrite Scarlett interface? That should be enough. You select the Focusrite ASIO driver in the Music Maker audio settings and set the ASIO buffer size to reasonable value, for example 512 samples. Connect your speakers or
  • Movie Studio
    14 answers, most recent on 3/26/2026
    RE: Hardware Rendering
    @johnebakerI was watching the temps. The Alienware GPU was well in to 70C, the mini PC Minisforum GPU temp was lower and so was the CPU. The rendering would be >95% GPU utilization at times, ~70C GPU temp and then when rendering collages, low and
  • Movie Studio
    5 answers, most recent on 11/22/2025
    RE: Image playback freezes after a couple seconds
    @Joshua-Pyle Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
  • ACID
    16 answers, most recent on 4/27/2026
    RE: ntdll.dll - ACID doesn’t start
    @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
  • Movie Studio
    14 answers, most recent on 3/26/2026
    RE: Hardware Rendering
    @johnebakerI am aware that a gaming rig might not be the best video editing rig. In my testing I was hoping to use one project, mixed media etc., and see if I could see any trend that matches published benchmarking of CPU and GPU or other factors.
  • Video Pro X
    7 answers, most recent Yesterday
    RE: Any way to get a refund?
    I wonders what the reason behind buying the 2nd VPX17 ? it's a software not a lunchbox. Well thank you for your profound comment. As I said in my opening comments I installed it on my desktop and my laptop and figured perhaps VPX itself is licensed
  • SOUND FORGE
    6 answers, most recent on 3/14/2026
    RE: Missing dll file
    @robert-watson1528 Your post has nothing whatsoever to do with the question asked by the original poster and so is considered as hijacking. If you wish to receive advice and help from fellow-users (there are no Magix staff present here and personal
  • Off topic
    163 answers, most recent on 6/12/2026
    RE: Magix support has not responded to support tickets for months
    @Tom_Sp @johnebaker @emmrecs @SP. @instrumentality @Bol @rraud Hi Tom Thank you for your quick response and giving a breakdown on support and sales at Magix. As users have mentioned there is a disconnection at the point of a.i contacting human
  • Movie Studio
    14 answers, most recent on 3/26/2026
    RE: Hardware Rendering
    @Carl-Johansson, @AAProds Hi Carl, Al . . . . I think you're exaggerating . . . . Al, I do not think this is exaggeration, more an assumption that the fastest gaming machine will also be the best for video editing.  The Skytech Gaming Legacy 4
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