Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I updated my Sound Forge Audio Studio 14 to version 17 yesterday. I did this because version 14 was not working correctly with 45 out of 170 of my VST3 plugins. For example:- Melda Dynamic EQ: the processed file is 40 ms longer than the original;-

ACID

7 answers, most recent on 4/1/2026

RE: remotely support me sort out acid 11 issues

No, the plan is to release it straight away ACID PRO 2026 (by Boris)First off = it’s the same interface as Magix’sBut with quite a few bugs fixed 😬 just like they did with SoundForge & Vegas And over the course of the year they’ll be working on

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

@raquii Inside the Acid program folder there are multiple audio_plugin_scan_server exe files. These are responsible for the plugin scan. Acid hasn't been updated for many years so there are compatibility issues with newer plugins. Some users found

Movie Studio

2 answers, most recent on 10/28/2025

RE: error manager installer

Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The

Movie Studio

5 answers, most recent on 7/4/2025

RE: MXMPEG2 Error 0110: no media decoder found

@Steve-Summerlin, @AAProds Hi Al, I think you are referring to this topic. which, AFAIK, still holds without the aforementioned LAV codec install. I would suggest you try the Microsoft AV1 decoder, here, before using the portable version of the LAV

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium – Download drivers: https://my.hidrive.com/lnk/FCAqGVxG Video Converter Red

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@browj2 Hi John, No, I don't see the specific problem you raise here. BUT, there are quite a number of people, myself included, who use Adobe Audition CC and who are experiencing a very similar "bug" (not sure about other Adobe apps, I only use

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

Cannot install my software on a new machine - no response to ticket

[Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was

Audio Cleaning Lab

12 answers, most recent on 7/21/2025

RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"

@Glenn-Duran Sound Forge Audio Cleaning Lab is a "legacy" application. It's now going multiple years without updates and there will likely be none in the future. The support already knows all these bugs from user reports. We have all tried to reach

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

I was curious about your pic @browj2 so I just had a look on the UK site. Maybe I missed this in this thread & I'm misreading this ? - Apart from the names being wrong, VDL title but MMS column headings, I wonder why the comparison discludes

Movie Studio

34 answers, most recent on 11/26/2025

RE: MP4 audio going out of sync

I've experienced a similar problem on and off over the last few years with NTSC video. Sometimes an update fixes it, other times brings it back. I've found that the exported video ended up at 25 fps, even though I set it to 29.97 when I exported it.

Rescue Your Videotapes!

7 answers, most recent on 12/2/2025

RE: DRIVER DOWNLOAD

@jonathan-m Here are the links to updated drivers. But it could very well be the case that these are no longer compatible with Windows 11. You can get pretty affordable USB video grabbers on websites like Amazon. These one should work fine with

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk Hi . . . . Here's the crash reports, hardware error, that seems pretty definitive that it's the card . . . . Unfortunately not, that report tells us the error is with Windows WindowsWcpOtherFailure3 would suggest the issue is with a Windows

Music Maker

4 answers, most recent on 4/14/2026

RE: Novità in Music Maker: si pianta

@GBSpower Di solito basta inviare un'e-mail a infoservice@magix.net o shop@magix.net. Non so quanto tempo ci vorrà prima che qualcuno risponda, ma è importante richiedere un aggiornamento ogni paio di giorni, indicando il numero del ticket. Magix ha

Other products

3 answers, most recent on 11/20/2025

RE: Can't load Independence samples

@fitzwizard Do you really only get 1 chance to activate the library and after that it's just impossible? That would be odd if the registration window would only appear once. Which Mac OS version do you have on your Mac and which one on your

Movie Studio

13 answers, most recent on 9/8/2025

RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it

Hello...Thankyou :: However I don't understand any of that technical-jargon sorry. *_*(Interlaced / Progressive... ect)I am just importing regular Mp4 footage | Colour-Grading it | And then exporting it (as MP4)I've had this laptop for 3-4 weeks

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

@stephen-logsdon Hi Thanks for the Reliability Monitor screen shots. Several screen shots, images 1,3,4,7 counting L to R suggest that you are running Webroot SecureAnywhere as your Antivirus progam and it is crashing. I would advise you to

Music Maker

7 answers, most recent on 3/29/2026

RE: Loops unlimited will not load

It is really frustrating when we're paying for a subscription like Loops Unlimited and we are basically out of options to make our music. The worst part is the company rarely posts anything including real-time status updates on social media or on

Movie Studio

3 answers, most recent on 5/13/2026

Nvidia and VDL2026+

Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I

Movie Studio

9 answers, most recent on 8/10/2025

RE: Is MS 2026 really any better?

Hi, I agree with Reyfox that working with a web-based app is far from ideal, but in this case I was looking for a free TTS/STT solution to combine with Pinnacle as there have not been any updates for the last 2 years of that app. I used WIN+H STT to

Music Maker

4 answers, most recent on 1/8/2026

RE: Probleme saisie n° de serie

@Philippe-LeBannier Welcome to the magix.info users forums. You say you purchased the 2025 update. From where did you purchase it? I ask, because the 2026 update is the current version; I don't believe the 2025 version can still be purchased

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Barry-Wiseman Please remember these are user to user forums, not any contact for Magix staff so no-one who can help you is likely to see your post, sorry. Moderators are NOT Magix employees and we have no direct access to any staff member. Also,

Rescue Your Videotapes!

One answer, on 1/30/2026

RE: USB Videowandler 2 – video jumps back and forth on Windows 11

@viller Make sure that USB selective suspend is disabled in your Windows Energy settings. Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium