• SOUND FORGE

  8 answers, most recent on 12/15/2025

  [Solved] sound forge 17 wont open
  I purchased sound forge 17 as I bought a new computer and needed to update my program that was ancient on my old computer. I have deleted and reinstalled the program, cleared the cache, I have yet to get the program to open and I need to edit music
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Update: Paypal processed my claim and refunded the payment.
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  I've been having this issue since yesterday after I updated my Intel Drivers. It was working absolutely fine before the driver updates but now I'm unable to get it to launch at all. I've tried basically everything, rolling back driver updates, clean
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  I just saw there is an update to TM so @Apollo89x can "not to install" it also.
• Movie Studio

  4 answers, most recent on 3/16/2026

  RE: Updating / Upgrading present and future concerns
  @me_again , you need to have the latest and greatest ? ... having said that, if MS or NVIDIA updates F***d MEP/VDL older versions, for the $50, how long Magix need to address them? If it works, no need to update anything... until a very good deal
• Movie Studio

  2 answers, most recent on 9/22/2025

  RE: Updates to Video Deluxe 2026
  Thanks Jeff, I will check in every once in a while to see if VideoDeluxe 2026 is updated and exactly what the updates are. Barry
• Video Pro X

  3 answers, most recent on 4/24/2026

  Video Pro X vs. Vegas
  I was wondering if Video Pro X will receive any updates similar to Vegas Pro
• Video Pro X

  No answers, created on 8/14/2025

  Help to download update 17.0.1.128
  I click in the link of the update 17.0.1.128 for Movie Edit Pro Premier, but it doesn´t download it or guide me easily to it. Could you be so kind to guide me to download this update?
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  @tolkachovaa Yes, but I think SF 18 wasn't updated over the last two years.
• Movie Studio

  4 answers, most recent on 3/16/2026

  Updating / Upgrading present and future concerns
  Greetings, I'm constantly being bombarded with emails to update or upgrade my MS2025 Premium to VDL2026, even more so over the past couple of weeks. I'm sure the same applies to all their other video and audio users. If "new" Magix still runs true
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  Paul, move on from this software, sadly, it's a dead program and has NO hope of being updated or fixed.
• Movie Studio

  11 answers, most recent on 1/20/2026

  VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  A heads-up: after installation of the 316 patch (fixing the NVidia driver issue), VDL told me that I was trying to install the program on too many computers and that I had to deactivate one of them. I went to my account and only two computers were
• Video Pro X

  One answer, on 7/14/2025

  [Closed] Want to update to Sony Vegas 22 - but download it on to a new computer
  update download to new computer
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  According to my previous tests, the jerky Nvidia H.264 output also occurs with default presets and different source material, as well as different frame rates. I still believe that this is a problem caused by or related to the .316 update. As far as
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  ACID has indeed been acquired by BORIS (along with SoundForge and Vegas), and Boris has confirmed via email to several US users that they are working on a whole host of major updates! ACID PRO 2026 is back!  That is good to read, i use it mainly and
• Music Maker

  3 answers, most recent on 1/20/2026

  RE: How do I update My Music Maker 14?
  How do I update My Music Maker 14? cause the code it gave me is not working
• Other products

  One answer, on 4/21/2026

  Do yoy have an upgrade to Magix MP3 Marker Deluxe 19? I have ver. 14
  I can't update webradio database, does anyone have any solution?
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  It seemed to start when I updated Avid software and Eucon about a year ago. Avid was no help at all and blamed it on the VSTi.
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi Please provide an update once issue is sorted. Stephen Forum Moderator
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  I have just installed the latest Photostory update and would you believe it? The  "RC String 8875 not found" message has been fixed.
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Update: The announced change took place yesterday.Today we'll do another change on systems which may affect Loops Unlimited for a few moments.
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @johnebaker do you have both activation slots used, and/or recent updates/upgrades to Windows? John, yes, one for my desktop and one for my laptop. The update on my desktop threw up the error. There was a Windows update at the same time. Will check
• Movie Studio

  3 answers, most recent on 10/29/2025

  RE: Unocking/activation IgniteColorCine
  Thanks for the update! Glad everything is working now for you.
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @emmrecs Hi Jeff I have both VPX and VDL on my laptop and PC, and this is not the first time I have been asked to de-activate/reactivate by a patch, which may have been triggered by the update to Win 25H2. I suspect that significant Windows updates