• Web Designer

  34 answers, most recent on 8/1/2025

  Publishing to OVH Cloud
  I have set up a hosting account at OVHcloud as recommended my Magix/Xara due to the discontinuation on the Xara online hosting service. I am struggling to publish my website at OVH (I have limited expertise ie a novice) I am trying to publish using
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  @THOMAS-LINNERTZ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  @Robert-Madison Please remember that Community Rules # 1 and 7 specifically do not allow users to post insulting language about other users! To describe another, very experienced and helpful user as an a** is totally unjustified and most definitely
• Movie Studio

  4 answers, most recent on 1/7/2025

  RE: Lost MAGIX Travel Maps App
  @roger-baker Hi, Help - Install extra content - Magix Travel maps PS, I already have it installed & so it's not allowing me to install it again, I'm not sure if you're going to see the same 🤷‍♂️
• SOUND FORGE

  9 answers, most recent on 12/18/2025

  RE: Licenses for songs used from Sound Forge
  @John-Couto What author? There are some bad actors who simply claim they are the rights holders. For example, they take the royalty free music and add their own vocals and upload it via a distribution service. Then other users, like you, get flagged
• SOUND FORGE

  7 answers, most recent on 1/5/2025

  RE: Renew the Update Service
  This thread is the top result in Google if you search “sound forge update service”. None of the replies were helpful for me and the bug still exists in 2025. I prevented the popup by navigating to C:\Program Files\SOUND FORGE\SOUND FORGE Audio
• SOUND FORGE

  No answers, created on 12/15/2025

  Plugins shows a same generic control panel instead of a dedicated GUI
  a new SF18 pro suite, built 21 installation.Windows 11, 32GB Ram.SF built in effects works perfectly.All other plugin effects are detected and listed correctly.The problem:When open any plugin effect, I get a generic single slide plugin window
• SOUND FORGE

  One answer, on 2/23/2025

  soundforge 18 doesn't want to reactivate after re-installation
  I have the last vegas post pro version and i need to reinstall in a new machine. Soundforge 18 contained in the installation pack doesn't activate using the serial number emailed me. It seems to be the serial number of the version 17, but in the
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker VPX 11 is old software and, due to its lack of modern GPU support and the PC not having an Intel CPU with integrated HD520 or better iGPU, should be considered obsolete with respect to modern GPU's such as the RTX 2060 which could lead
• Other products

  2 answers, most recent on 10/21/2025

  [Closed] Sony Vegas
  I have the software been holdin for years; Sony Vegas Pro HD Platinum 11.0; think it was free from something I bought from Newegg, and I would have had a different email address back then; I had it installed and working for a short time - way back
• SOUND FORGE

  5 answers, most recent on 1/1/2025

  My voice sounds Tinny
  Hello. I'm a Youtube video maker, but in a lot of my videos my voice sounds either fuzzy or tinny. Can anybody please help me with this? Is it possible to use either Sound Forge or Vegas pro 18 to clear up the audio and make my voice sound less like
• SOUND FORGE

  74 answers, most recent on 2/21/2025

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO I would update the Realtek High Definition Audio, Realtek ASIO Component, Realtek Audio Effects Component, Realtek Audio Universal Service, Realtek Hardware Support Application and Nvidia High Definition Audio. And then I would test
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland Hi . . . . I am keeping a list of those thing (multiple different subjects), when time comes, should I publish and if so where? . . . . Assuming you mean the tips and methods of editing, you will find that a great deal has already been
• Off topic

  One answer, on 4/5/2025

  RE: [Closed] Getting error code -24 when i try to render video in vegas pro 20?
  @Joni-Niemi Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
• Video Pro X

  2 answers, most recent on 3/12/2025

  RE: [Closed] Vegas Pro 22 Upscale
  @Sebastian-Biel Hi . Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum - click the link at the bottom of this page. There should also be a link to the correct forum under Help in the program. I
• Movie Studio

  One answer, on 5/24/2025

  [Closed] Help with video template
  HI, I have Studio Platinum 13. I would like to do a video slide show that has three horizontal rows with 5 photos per row that scroll across the screen. Top row scrolls photos to the right, middle to the left and bottom to the right. I can't figure
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson Absolutely take your time. I empathise because I was exactly in your shoes last year. In the end I purchased all three programs! All three are excellent, targeted to different market segments. So, I'm not biased for or against any of
• Movie Studio

  9 answers, most recent on 8/14/2025

  RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  @Bruce-Henderson Well, you've got yourself off to a fine start on the forum. You've obviously not read the forum rules especially this one https://www.magix.info/us/forum/please-do-the-following-before-posting-your-question--621831/ Note the
• Other products

  2 answers, most recent on 8/28/2025

  RE: URGENT Photo Manager Deluxe purchased - where are the Calendar folders
  @J-Sala Hi See this topic. . . . . Please help urgently . . . . To avoid delay in getting responses to your questions, the forum has a search facility, click your avatar image top right of the page to see the available options. In the case of the
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Hi Everyone, Thank You all so much for all your help and support with the problem I had with Magix Movie Studio activating the MPEG 4. I Have finally been able to Activate and all is well. I have been without the program for six weeks trying to
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @CubeAce, I took a look at the event viewer and learned more about the bug I found than why I can't open the Crash Log. @johnebaker, I tried your two suggestions but I still could not open the Crash Log from within the popup window. The problem with
• Movie Studio

  3 answers, most recent on 8/22/2025

  Movie Studio Platinum - how to download?
  Hello, I am having trouble installing Movie Studio Platinum on my new computer. I downloaded the exe file from My Products and also from the serial number search on your website. However, I purchased Movie Studio Platinum (quite i long ago but it
• SOUND FORGE

  6 answers, most recent on 10/8/2025

  RE: Non functioning Sound Forge / no response from support
  @Rod-Devonshire No Magix staff is active here. We are just users like you. The only recommendation I can make is that you should make sure you send a reminder to your latest open ticket every two or three days, don't wait a week without doing
• Xara Designer Pro

  3 answers, most recent on 3/3/2025

  RE: [Closed] Where can I download XARA designer pro app
  Please can you help me have I got the correct login details for my account - I can access all of this but cannot see my invoice let me know that you this is the link I have https://www.magix.com/us/support/my-service-center/   My account is up for