• Movie Studio

  5 answers, most recent on 5/19/2026

  RE: That old chestnut - Quicktime
  @johnebaker What does MediaInfo say the encoding format used in the original MOV files is I was conitnuing an edit with the alleged Cineform movs I discussed in an earlier topic on here. I thought I'd persevere with them rather than convert
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  @Bimbus Ergänzend zu den Ausführungen von @SP. möchten wir Sie darauf hinweisen, dass die Testversionen aller Magix-Produkte im Vergleich zu den Kaufversionen bewusst einen eingeschränkten Funktionsumfang bieten. Ihre Videodateien benötigen
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Hi In addition to the Internet settings @SP. gave you, there is a second Internet setting(s) which require turning on for some older software: . . . . I'm shocked that there's no support at all (at least here I did got some
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  Back in the days, there was a "secret" MS document about XML's for WMM so I did my tries to unlock or custom stuff, few even worked... it was much simpler then then now 25 years later...
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT HI Thanks for the feedback, pleased to hear it is now working. I would suggest you put the specification of your computer system including Windows version and program version, see this topic for what is required and please quote
• Off topic

  4 answers, most recent on 5/18/2026

  RE: I just tried to submit a support request on your website-- cannot save
  @murrayatuptown Hello! This is a user forum and no Magix support staff is active here. Since we are all users, we cannot do anything in case there are server problems, but you can ask us, if you want some recommendations.
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . Instead, it always just displayed the file's name as "whatever the file's name was". . . . . In your images above, what is being changed is the Movie (Timeline) name, which is displayed in the timeline tab and above the
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  Thanks for your reply Jeff. Apologies for the parallel post. My previous post appeared to be a dead end, so I decided to try a different tack to get the specific file I need. As for support, I did 'reply to the reply' as prompted by the AI bot, but
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Welcome to the Magix (note: not Magic) user to user forums. First, please don't post all in CAPITALS!  Forum Etiquette defines that as SHOUTING and is likely to lead to other users ignoring your posts! Second, please don't post the same
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  It has always been suggested that if you have a dedicated GPU, that you disable AMD's iGPU. This can only be done in the BIOS (the same with Intel's iGPU), so you have to have some skill and confidence in working in the BIOS. The question for our
• Movie Studio

  15 answers, most recent on 9/26/2025

  RE: MAGIX Video deluxe 2026-encoding failed
  @AAProds Hi Al, the files for DVD burns aren't arranged in a VIDEO_TS folder, they are just plopped in a folder of the project's name. I agree! That's what I meant when I wrote about VdL automatically creating a folder...  Jeff
• SOUND FORGE

  8 answers, most recent on 2/28/2026

  RE: Sampler tool not working in SF 18
  @rraud Thanks for trying it out. @ROBERTO-FERNANDEZ5645 That's unfortunate. Sounds like a bug in Sound Forge 17 and 18. I wouldn't get my hopes up for a bugfix in the near future. Maybe it happens if we're very lucky.
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I'm sure this is just Another Vote for updating addressing of storage in Acid so that multiTB drives don't make it complain.
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Well, it's strange because I'm using Reaper for 15 years without a hitch. I have encoded to 128 kbps on the new PC and didn't hear of any problems from clients (I tend to batch the files and send them off in a fire and forget sort of way). The
• Photostory

  12 answers, most recent on 8/9/2025

  RE: where is music in deluxe 2021
  @Robert-Madison Hi, Definitely the wrong place. This is a thread about where the music is in PhotoStory 2021. Please start your own topic (New Post) with an appropriate subject line, and indicate which version of PhotoStory you are using. BTW, the
• SOUND FORGE

  5 answers, most recent on 11/30/2025

  Lost trust in SF.
  I keep wanting to upgrade, but I've paid for the upgrade 3 times in a row and the same bugs persist, I've stopped supporting the software, I would actually prefer they provide a upgrade of good will this time. Been using it since Sound Forge 3 and
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @johnebaker, Thank you for your efforts to reproduce it.I will try again later to reproduce the jerkiness and image shaking.I haven't compared the different Nvidia drivers, but I did notice that with the Video deluxe version prior to .316, there
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x Hi . . . . tick all the boxes, and so install all then delete the shortcut icon for Travel Map off your computer . . . . That is a fudge, the correct solution, if you originally installed all the Extra Content, is to uninstall the Travels
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael @SP. My understanding is we should be using the "game-ready" drivers. They are referred-to in this Support
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 60 FPS means the filesize is 3 times larger than it needs to be by tripling each frame Not so, these lossy codecs use a comparison system between each frame and only save what's changed. At regular intervals, there's a full frame to
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I been looking at buying video upgrade , in the video upgrade I own Acid and sound forge, I just cannot speak to anyone it is so hard to make contact
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  That picture is from Photostory 2023. I have the effects that you are showing, but I don't need to use the rotation ones for what I do, and the other ones are all zooming out not in.