• SOUND FORGE

  One answer, on 4/20/2026

  SFP 18 b21: Waves plug-ins have started crashing SFP
  I have a request in to Waves about this, also a query on the BorisFX forum, but I thought I'd check here as well to see if anyone has any ideas on this issue. I've been using SFP 18 b21 since Oct 2025. I use Waves v16 plug-ins with the program.
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  @THOMAS-LINNERTZ Please check the Windows Reliability Monitor for crash logs and copy and paste them here. There is no phone support. We might be able to solve this faster than creating a support ticket. To do this, press the Windows key and R on
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  OK, I put everything back the way it was and was able to get rid of this pop up crash warning window...
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  After 2 months still couldn't solve this.Magix support is extremely disappointing. So, sorry to insist but I bought this program because I really need it and still not working.Did follow your every suggestion, nothing changed.Just to clarify SF
• Movie Studio

  One answer, on 7/23/2025

  Magix Movie Studio 2025 Suit
  External audio, video recording function crashing all the time. Any solutions please ? Kind regards Tom
• Music Maker

  One answer, on 12/29/2025

  Installation failed
  Downloaded fine and crashed half way through stage 2. When I restarted the installation it would not let me continue as said earlier version needed removing, which I agreed to but this failed. What do I do now please?
• ACID

  13 answers, most recent on 2/20/2026

  RE: [Solved] Acid Music Studio 11 Fails to run.
  @stuart-cassie Some other idea. These steps are for Acid Pro 10, not maybe they work also for Acid Music Studio 11. This will prevent Acid from doing a VST scan at startup. If you can start the program, you can open the VST Manager and remove a
• Movie Studio

  One answer, on 10/12/2025

  My old PC crash, can I have a copy.
  Old PC broken so I can not run Magic Movie Studio 2025. Can I have a copy I had it serial number?
• Other products

  One answer, on 1/24/2026

  RE: photomanager deluxe crashing
  I was able to get past the crashing by deleting the database. Since this was a new istall, I did not have much to lose. However, after a day, I got more of the same. My solution has been to ask for a refund. Adios.
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  soundforge 17 error
  while downloading a mp3 file got an error message ,prompting a send notification to Magix but no response on a correction or fix. The software is crashed ,can`t close the program or use. do i uninstall,reinstall need help or would like to buy
• Video Pro X

  7 answers, most recent on 3/19/2026

  RE: $39 VPX16 on HB
  Hi John The update was a Windows 11 25H2 feature update, I cannot remember the KB number, IIRC it became available early Dec 2025. Various problems with odd mouse behaviour, lagging and some crashing of VPX 17, and other programs, eg PaintShop
• Movie Studio

  11 answers, most recent on 1/12/2026

  Video Deluxe 2026 - Access Violation Code - Program Crashes
  Hi everyone. I have just purchased Video Deluxe 2026 and when trying to start a project I open a drive on my PC where my videos are and I get this Access Violation message pop up and once closed the program crashes. I run Windows 11 and my GPU is
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  nah - if I would work for Magix I would force them to make Acid and Vegas great again ;)Glad it works for you! Also remember to hit "save" as often as possible because Acid is a wild animal and likes to crash without a single warning ;)
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Once again, thanks to everyone who took some time to try and help me with the issue I was having.   I have the programme functioning completely normally now .... I found that my graphics card hadn't updated properly. Searched for the latest driver
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  @GregoryP-Lewis Interesting. Can you check the Windows Reliability Monitor for a detailed crash description and copy and paste it here? To open the Reliability Monitor press the Windows key and R on your keyboard. In the Run window type perfmon /rel
• Other products

  One answer, on 2/12/2026

  [Closed] VEGAS PRO 22.0 crashes when opening some tabs
  Hello! VEGAS PRO 22.0 keeps crashing, over and over again, whenever I click on the following tabs: "Video FX", "Media Generator", and "Transitions". I have already tried uninstalling it twice, wiping it completely from my PC everywhere, even as far
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood I did notice that in the the VST/ReWire section of System Preferences that the Plug In Buffer preset box was blank, and there is an option to select Default (Best peformance), so was wondering whether this might be part of the
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I am having a terrible problem now for almost a year.And I can find no help. I originally bought years ago, yellow tools, ndependence pro library, which later was acquired by magix. Each time I replaced a hard driver, had a computer crash. It would
• Movie Studio

  7 answers, most recent on 7/26/2025

  RE: VDL 2026 Crashing on Analogue Recording Stop
  @AAProds Hi Al. It might be useful to copy the crash log and post it (or the last bits if it is a large crash log) the next time it happens. Also have you looked at the new MXV files and compared them to MXV files produced by MEP 2021? Over the
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
      Movie Studio keeps crashing CrashDump 20260209_202242_v22.0.3.167.dmp successfully written Error in module "ntdll.dll" (Load address: 0x00007FFEBF850000) to address 0x00007FFEBF87A9C0 (Exception 0xc0000005 "ACCESS_VIOLATION")  
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Have you tried to set the Windows compatibility mode for the registration utility to Windows 7? I tried running SF on compatibility mode, the authorisation still crashes.  
• SOUND FORGE

  No answers, created on 2/3/2026

  Ikmultimedia
  Hi, If anyone has TR6 Master Match, are you able to scan it into Sound Forge Pro 18 as a 64 bit plugin? I am only able to scan it in as 32 bits, and when I try to use it, Sound Forge crashes. Thank you, BJ
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  i haven't changed my email in seven years and I still have to re-sign in, re-register, reload the whole thing every single time I open it, usually after it crashes. 2019 took me far, but this is all but useless. I don't want to do ANYTHING online