• Music Maker

  10 answers, most recent on 10/19/2025

  RE: [Solved] File suddenly will not open!
  @Alex-Belobraydich Hi The auto save backup files should be in the same folder as the project file that is corrupt. The backup files have the project name with _BAK0.MM_  suffix. Depending on how many auto saves have occurred while working on a
• Video Pro X

  4 answers, most recent on 5/28/2026

  [Solved] Video Pro X17 stuck at "Initializing movie"
  Hello, I have a problem with Video Pro X17. I live in France so my windows 11 is in french, however I installed Video Pro X17 in  "International English" (Do not know if this makes a difference). If I modify the windows layout, in my case I just
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hi @johnebaker I upgraded to VPX17 trial, as just easier and you are right - it starts without the error message and works just fine. What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working without the error...
• MAGIX

  No answers, created on 4/15/2026

  Maintenance ProducerPlanet.com, InAppShop & LoopsUnlimited
  On April 15, 2026, maintenance work is being carried out to migrate the database behind the mentioned services. As a result, there will be limitations in service availability. Edit: Maintenance work finished
• Music Maker

  4 answers, most recent on 5/27/2026

  [Solved] Unable to Access Loops Despite Having a Yearly Subscription
  I had a monthly subscription for unlimited loops for years, but a few months ago I purchased Music Maker 2026 Premium, which comes with unlimited loops for a year. I downloaded the 2026 version (I had been using the 2024 version), and entered the
• ACID

  13 answers, most recent on 2/20/2026

  RE: [Solved] Acid Music Studio 11 Fails to run.
  @stuart-cassie Some other idea. These steps are for Acid Pro 10, not maybe they work also for Acid Music Studio 11. This will prevent Acid from doing a VST scan at startup. If you can start the program, you can open the VST Manager and remove a
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  I tested Sound Forge 2026 and didn't find any difference. But...plugins like the free Reapper package, for example, only work on SF 12. From 13 to 19 (2026) they don't. And there are plugins that worked on 18 but not on 12.
• Movie Studio

  One answer, on 4/17/2026

  Re-installing Magix video delux 2026
  Hello Madam, Sir, At a certain moment, my (new) laptop worked not well. Windows and magix did not work anymore, like other programs. Windows works again, so now I try to fix the Magix problem, but I don't know how to re-install the Magix video delux
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  So exhausted from this. SF 15 stopped working. I finally was able to download a test copy of the only SoundForge they have available for testing (18pro). It worked. I thought, this indicates that SF15 no longer works on windows 11 so I'll upgrade.I
• Other products

  One answer, on 11/7/2025

  [Closed] My Xara 3D Maker 7 has stopped working and i cannot download it as the
  My Xara 3D Maker 7 has stopped working and i cannot download it as the page is not working
• Other products

  2 answers, most recent on 6/9/2026

  RE: MP3 Deluxe 19
  i just went to open my program and i'm getting an error "magix mp3 deluxe 19 doesn't work anymore". any help to get this to work would be appreciated. i already switched to windows 7 compatibility, but still did nothing
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  I have just checked both SF Pro 18 and SFAS 17 with the scan files from SF Pro.My conclusions are as follows.My old SFAS 14 worked better with VST3 plugins than the new versions of SF. I found the same errors. Also, some of the plugins that worked
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: [Solved] Programme freezes
  If anyone ever reads this, I thought you may like to know the conclusion for me. As I previously said "in desperation I have "reset" the computer and given it away, yes, I really did, I got so frustrated with it/your software." (But as in most
• Photostory

  2 answers, most recent on 2/26/2026

  RE: [Solved] PS 2026 Uprade freezing
  Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC
• Movie Studio

  2 answers, most recent on 3/12/2026

  RE: [Closed] I have Video Deluxe Ultimate (2026) :: But ProDAD plug-ins won't work!
  Update, I rebooted and they worked.
• Other products

  One answer, on 3/21/2026

  RE: proDAD VitaScene V5 PRO
  I have managed a work around. Sorted.
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: [Solved] Text to Speech conversion
  Hi, I found it.... More or less by accident I saw that on the VDL 26 invoice there was a €0,00 entry for a HUB voucher. That made me look through all the other paperwork and I found on the order confirmation another page with a code for the HUB. I
• Movie Studio

  3 answers, most recent on 6/4/2026

  RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
  Can I get a newer version that will work on my windows 10 computer?
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  i got it working again. quantize for frames was off. happened as i was turning settings and off go get it to work. thank you so much. jim a.
• Movie Studio

  8 answers, most recent on 12/27/2025

  [Solved] Error while downloading covers from the store ...
  My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please
• Samplitude

  2 answers, most recent on 7/21/2025

  [Solved] Soundcard Options
  I'm about to replace my old laptop (because it will not support Windows 11) on which I use Samplitude X8. Currently I have an onboard soundcard. My question - does the replacement (either laptop or mini PC) need to include an onboard soundcard, or
• Movie Studio

  4 answers, most recent on 7/17/2025

  [Solved] Video Deluxe 2026 Plus: Import of some videos trim the last 2 minutes
  I just purchased the product after experimenting with the trial version. I did not see this problem in the trial. When I import some MP4 videos (not all), the last 2 minutes of the video are trimmed. So instead of a video that is 45:30 in length, it
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  These two methods do not work. I uninstalled both versions of Magix Music Maker and reinstalled only version 32.1.0.18 and everything works perfectly without any problems. Later I tried to install version 34.0.0.6 again and I got the same result,
• SOUND FORGE

  4 answers, most recent on 8/12/2025

  [Solved] Glitches
  I used Sound Forge 12 (Sony) for years on an I7 with 24GB of RAM, and it worked flawlessly. Since Windows 10 is being kicked to the curb by Microsoft, and my PC was not capable of running Windows 11, I bit the bullet and bought a Geekom mini PC with