• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Both the 2025 and trial 2026 versions resulted in Error in module ntdll.dll when run in Administrator mode. Regards, Baska
• Movie Studio

  2 answers, most recent on 8/8/2025

  [Solved] Video export no longer follows Start & End markers!?
  my video export to MPEG4 no longer follows Start & End markers!? it does the whole length if any thing is on the tracks past the end marker. the only things I did recently is disable the ads and increased the buffer due to the can't open
• Web Designer

  2 answers, most recent on 10/3/2025

  Error No.6
  Hi I have Xara Web Designer MX Premium and it is coming up with an error code No.6. It's not opening at all. Any suggestions would be much appreciated. Thanks
• Music Maker

  2 answers, most recent on 3/15/2026

  I installed Music Maker 2014 in new computer.
  my passwords for the program will not work states error 10 what can I do.
• Movie Studio

  One answer, on 11/24/2025

  Activation Code Error When Rendering Video
  Hello, I am experiencing an issue with my MAGIX software. Whenever I try to render a video, I receive the following error message: “The activation code is incorrect. Please make sure it has been entered correctly or contact the MAGIX customer
• Off topic

  160 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. The last time I looked, they said they fixed the issue with
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I am sorry to paste like this but I keep getting a 403 Forbidden error and I can't contact support or make my own thread  
• SOUND FORGE

  One answer, on 12/29/2025

  RE: 1618
  @Mr_Gosh Welcome to the Magix user to user forums. This Google Search page will answer your question about error 1618. Please follow its advice carefully! HTH JeffForum Moderator
• SOUND FORGE

  7 answers, most recent on 1/2/2026

  RE: Forge seriel number not registering
  Thanks for your reply, it comes up with "Unable to connect error 12002" never had this before.
• Off topic

  One answer, on 2/21/2026

  [Closed] Vegas pro 23.0 Error code 14 help pls
  I’ve been getting Error Code -14 for a while now. I submitted a support ticket and received an automated response suggesting I fully delete all Vegas and Magix files, but that didn’t fix the issue. Everything is correct the installation location and
• Video Easy

  One answer, on 8/28/2025

  Error 24
  After downloading the software this afternoon I cannot get passed ERROR 24 this is driving me mad saying that my brand new to me software as been used by another email account HELP What should I do ?
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  Welcome to the Magix Sound Forge users community @Ninian,What version of Sound Forge do you have and what is the specific error message. 
• Movie Studio

  6 answers, most recent on 4/6/2026

  RE: Nvidia GeForce RTX 5060 Mixdown message
  I installed driver version 595.79 today 4/5/26 because of the Mixdown error message. Everything worked fine on March 29, 2026. So something changed in the Magix software.
• Video Pro X

  10 answers, most recent on 10/23/2025

  App failure to load
  error in module "Access Violation" . Windows 11, App begins to start but seems to be getting stuck as soon as it tries to load and I am getting that error pop up. I think it happened after a GCC update and I reverted back to the older update but
• Music Maker

  7 answers, most recent on 3/29/2026

  Loops unlimited will not load
  Loops do not load in to programme at start up and get a error ServerError, Critical: Error transferring https://api.magix-iap.com/codo/crest - server replied: Service Unavailable
• SOUND FORGE

  7 answers, most recent on 4/2/2026

  RE: soundforge 17 error
  mp3 or .wav doesn`t matter the program won`t open,not even as administrator ,this error prevents opening the program. should i reinstall the program to start fresh?
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Hi . . . . an error message appears saying that it is not my product . . . . What is the full error message, a screenshot of the message would help. John EBForum Moderator
• SOUND FORGE

  6 answers, most recent on 10/13/2025

  RE: [Solved] Can anyone help me make a Sound Forge script?
  Thanks for chiming in! Yes, that's what I wanted the script to do. I ended up asking chatgpt to write me a script, and after about 2 hours of back and forth, getting one script error message after another, it finally "determined" that it's not
• Music Maker

  4 answers, most recent on 3/12/2026

  RE: Loops Unlimited
  @Kristina-Pakhomova Which error? Generally, if you want to pay with a credit card you need to have a payment provider that offers multi factor authentication (3-D Secure).
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  @Ben-Brunsson Where did you buy the software? If you got it from another vendor and did not buy it at Magix.com it could be that the vendor sold you a copy that was already used or returned from a previous owner. In that case, the error message with
• Movie Studio

  6 answers, most recent on 2/1/2026

  Video Deluxe 2026 Could Not Find a Part of the Program
  Team: I get an error message on program start: "Could not find a part of the program. Please install the program again." The problem is that I've already done a clean install of the program. While the program does load after this, any attempt to
• SOUND FORGE

  One answer, on 12/29/2025

  1618
  Trying to install SOUND FORGE Audio Studio 17 and this error code appears. 1618. Any help would be appreciated, thank you.
• Movie Studio

  One answer, on 11/26/2025

  [Closed] Error Code: -14
  Up until monday of last week Vegas pro 22 was working absolutely fine. Now it wants me to activate my software on boot up, but then gives me an error code. I have now tried to update to Vegas Pro 23, and still the same thing. I have emailed, but
• Movie Studio

  4 answers, most recent on 1/22/2026

  Terrible website
  Jiayi-Xu wrote on 1/12/2026, 8:07 PM I paid by Paypal and it went through properly. My credit card in Paypal was charged. But, I got an error message saying some error and I didn't get anything. Not an email or anything. The products are still in my