• Movie Studio

  7 answers, most recent on 3/24/2026

  RE: proDAD VitaScene V5 PRO
  @browj2 @johnebaker Thanks for your replies both and yes John CB, Vitascene did show under Effects, proDAD Vitascene but nowhere else.. Yesterday I must have rebooted the computer at least a dozen times; both by restart and shutdown/start with no
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  I did have an issue with a different 'older' TTF font which showed the same behaviour as you are getting, the only solution was to convert it to an OpenType Font format. Solution: I downloaded the same font from Dafont:
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  How do i ask for refund its been 16 days now - i promise i can show prove that we are able to edit on fly while plaiying the video in video deluxe which was movie edit pro earlier 2022/23
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  RE: Sound forge pro 11
  The password is incorrect and I need access to the old email to retrieve a new password @Angela-Prosser, in that case you will have to contact Magix support. Sorry to say, a response may take 'a while' due to the restructuring of Magix and the
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  For Magix Vegas Pro same procedure however login https://www.vegascreativesoftware.com There's no need to do this as your Magix account should under 'My products" show all your products, both Magix and Vegas. At least mine does and I've just checked.
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @Vincent-OBrien Please follow the advice which @johnebaker gave earlier and show us the data that MediaInfo gives about your video files! JeffForum Moderator
• ACID

  One answer, on 9/12/2025

  RE: FADER groups
  assign the trax's to a bus, to hide the trax tell the mixer to show only bus's. ONLY in the mixer can you hide trax's
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  Thank you, however The activation code for Music Maker is not there. It show my activation code for other apps but not Music Maker
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  @John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Yoshinori-Tokuda Thanks, got it now. The audio imports OK on my laptop (no extra codecs installed; I do have VLC Player installed). MediaInfo shows the audio is AC-3. Exactly what program do you have, and what version is it? Help>About will show
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava These are user to user forums so not any contact for Magix Support, sorry. You need to email infoservice@magix.net with your query. But your included screenshot shows you purchased Loops Unlimited in April 2025 so I would expect
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  Apologies for wasting everyone's time. I had an epiphany moment this morning and looked on Google Password Manager. This showed the actual email address I used at the time. In mitigation, I have changed ISP's since then. Anyway, all's working now
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  @Latitude231 Welcome to the Magix user to user forums. Inevitable question: login to what? What, if any, error message do you see? Please quote its wording in full or show a screenshot of it. JeffForum Moderator
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @Gid So I opened MediaInfo to see it's properties & my MediaInfo will open one of those OSV's. Interesting. I normally "open" MediaInfo using the right-click context menu. It doesn't show up for OSVs. But if I open the program and the use
• Video Pro X

  One answer, on 1/4/2026

  [Closed] Render Output Options Missing in Vegas Pro 23
  I previously have used Vegas Pro versions 15 and 19 and there are multiple render options including (among many others) MainConcept MPEG-1, Sony AVC/MVC, and many more render formats including 720p and 1080p. Considering upgrading to version 23 and
• SOUND FORGE

  3 answers, most recent on 9/21/2025

  SF17 will not completely load
  Installed the SF17 and it will not load. It starts. The picture shows up. The initializer bar begins to fill, and then POOF! It's gone. Any suggestions?
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi There is some confusion with which graphics cards you have installed and the latest Task Manager charts posted.. The Task Manager charts posted above show the integrated AMD Radeon and a Nvidia RTX 5070 Ti, however according to your
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @johnebakerI am aware that a gaming rig might not be the best video editing rig. In my testing I was hoping to use one project, mixed media etc., and see if I could see any trend that matches published benchmarking of CPU and GPU or other factors.
• Movie Studio

  7 answers, most recent on 9/29/2025

  RE: in Movie studio 2025, how can I combine audio tracks from wmv
  Yeah, when I first asked, google was telling me that it was Ctrl H....I was searching again and it shows up as G so I could have seen something else and was too tired to think it through.
• Movie Studio

  One answer, on 10/3/2025

  How can I insert a BRAND in the video
  I am trying to insert my Brand/Logo on the top right corner of the video and I just can not find how to do it. Can you show me please?
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi again Kami, I assume you mean that your account shows only MMS 2023 Platinum? If so, that is because it is the only Magix software you currently own, apparently. Your account will not show any potential upgrades (i.e. "new" versions).
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds, @me_again Hi Al, Andy I have tested one of my 4K UHD 50 fps video clips exporting as 4K UHD, changing only the framerate to 59.94 fps, before and after updating the RTX driver from 581.80 to 591.86 and the Magix patch to fix the issue with
• SOUND FORGE

  6 answers, most recent on 10/1/2025

  RE: Vinyl record and restore
  @Greg-Gordon Looks good so far. Stereo audio with 16 Bit, 44.1 kHz. In which directory are you trying to save your MP3? What are your MP3 settings? Can you show us also a screenshot of your export dialog?
• Movie Studio

  10 answers, most recent on 12/13/2025

  RE: 2025 products with Travel Maps
  @Reyfox Hi . . . . Strange though it is listed under Platinum, Premium and Suite 365 . . . . Looks like your browser is showing an old, cached? version of the comparison page. Try a forced reload Ctrl + F5 to see if you get the current page. John EB