• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: [Solved] Speech to text
  @JRH Hi, You'd think they'd include a few free minutes with the download to get you started and tell you you need to buy more and provide a link. I don't understand. All 3 versions of VDL2026 have TTS characters and STT time included. The minimum is
• Music Maker

  10 answers, most recent on 10/19/2025

  [Solved] File suddenly will not open!
  I had almost completed a song I've been working on using my Music Maker 2020 Plus Edition program, and after simply restarting my computer one day now I suddenly cannot open that file! I constantly get an error message saying "File C:// ... etc.
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RE: RX VST Plugin Issues
  No change in behavior. I've rebooted multiple time using both restart and shutdown in trying to solve this issue over the last couple days.
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  Sound Forge is like a lady that went through divorce 3 times. Now, she's at the 4th marriage, but her new husband doesn't really appreciate her either!  
• Photostory

  One answer, on 12/6/2025

  [Solved] PS2026 Fresh Install - Hangs on Initialising slideshow
  I have installed Photostory 2026 several times now (using revo uinstaller) and when the application starts, it just hangs on the initializing slideshow. I have left for an hour or so without success. Any ideas on how I can get it past this step and
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: [Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Hi Mike . . . . I've previously broadly separated media into separate folders . . . . I do something similar, this is the base folder structure I use. A complete project is stored withing its own named 'master' folder. The EDL
• Movie Studio

  11 answers, most recent on 5/2/2026

  [Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project
  Hello to all my old friends! Hope all is well ... I'm going on 78, and still using MEP 2016 Plus (for now). Fer the life of me still haven't been able to successfully copy media from one project into a NEW fresh project. Currently have a glitch that
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi What happens if you run Photostory (PS), both versions, in Administrator mode - right click the shortcut to select this option, each time to run PS John EB
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  I am now far too wary to pronounce, "... peace in our time." Therefore, I will only announce that started VPX16 after using that uninstaller and there was no popup. Thanks @AAProds
• Movie Studio

  One answer, on 1/17/2026

  [Closed] Stopped working. Reinstalled and now won't take Activation code
  Had for years Movie Studio Platinum. Used many times. New computer it was installed, but after one time it suddenly stopped. Even restarting computer did not fix so had to uninstall. In attempt to re-install it will take the S/N but authentication
• Movie Studio

  3 answers, most recent on 5/13/2026

  RE: Nvidia and VDL2026+
  @me_again According to the interview with Video Aktiv, an update is not expected until autumn. Autumn begins on Wednesday, September 23, 2026 at 02:04 - Northern Hemisphere · Central European Time.
• Movie Studio

  3 answers, most recent on 3/20/2026

  RE: [Solved] Ecxeption 0xc0000005 "Access violation"
  @OUPA_76 La première chose à faire est de redémarrer votre ordinateur. Veuillez sélectionner l'option « Redémarrer » et non « Arrêter ». Si le problème persiste, il se peut qu'il y ait un souci avec les paramètres du programme. Vous pouvez
• Photostory

  3 answers, most recent on 6/8/2026

  RE: can't find activation code
  I purchased this program quite a few years ago but only use it a few times every year or two. I am being asked for an activation code & I no longer have the box. what can I do?
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  I'm having the same problems. This will be my last time with Magix
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  RE: Clicks and pops playing audio and audio exported in Sound Forge 17
  Hello, thanks for the tip!, at first play it seems to sound correctly now. Strange thing is that it seems to be a tweak for slow computers that cant decompress in real time the compressed audio audio, but my pc is a 285k with 64gb, so would not have
• Movie Studio

  No answers, created on 2/18/2026

  Purchasing Credits
  Has anyone successfully purchased Credits recently. Paid for credits, money taken from credit card but no credits recieved. Emailed Magix multiple times but never a response.
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  Faulting application name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Faulting module name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Exception code: 0xc000041dFault offset: 0x000000000099016dFaulting process id:
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  Faulting application name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Faulting module name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Exception code: 0xc0000005Fault offset: 0x000000000099016dFaulting process id:
• SOUND FORGE

  4 answers, most recent on 5/11/2026

  RE: License for iZotope Plugins
  Thank you for the information. We checked several times our email, including spam/junk, but never saw email with those activation codes. We will pursue the avenues you mentioned to see if we can get resolution.
• Movie Studio

  10 answers, most recent on 5/23/2026

  Video Deluxe 2026 premium
  VD 2026 Premium keeps crashing. I've uninstalled and reinstalled 5 times and upon starting I get an error message: Error in module "videodeluxe.exe" "ACCESS VIOLATION" I'm using MS Windows 11 PRO
• Movie Studio

  One answer, on 12/25/2025

  RE: [Video Delxue 2026 premium] always crashes during export
  @FIA2008 Hi The export crashing for different formats would suggest there is an issue with a video/image object or an effect/transition applied. If the export crashes at the same movie time, if you did not note this then export again and watch the
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  At the finish of the install program (from the installation disk) I am asked to fill in my product key and my email associated at the time of purchase (2021). This I do to be told that the Product key is associated with another email address. I have
• Movie Studio

  3 answers, most recent on 2/17/2026

  RE: [Solved] .MVD Problem
  @Turkana I'd use that "Merge Movies" option with caution; it will delete the movie you are merging into the target movie and "Undo" will not retrieve it. I would be inclined to simply use one project, with multiple movies/timelines in that project
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi Good news, I received an email this morning (UK time) the issue has been replicated by Support and forwarded to Development. John EB