• ACID

  3 answers, most recent on 12/27/2025

  RE: Music Studio Error 24
  @Akosua-Plessi Hi Error -24 means the serial number has already been registered to another email address. This can be caused by: Entering an email address, that is not the same as you purchased the software with, or there is a typo in the
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Hold CTRL and SHIFT on your computer keyboard. Then double click on the Sound Forge desktop shortcut to start the app. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Ross-Abas Your posts have been hidden since this is the forum for Magix Video products and you are asking about Sound Forge! Please create a post in the Audio area of the forums in order to receive help from other users. Also, please specify
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @john-m33 Hi . . . . jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU . . . . much better using the Intel UHD Graphics option . . . This difference between the 2 GPU's performance and the jerkiness would suggest that Interlaced video
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  RE: Sound forge pro 11
  The password is incorrect and I need access to the old email to retrieve a new password @Angela-Prosser, in that case you will have to contact Magix support. Sorry to say, a response may take 'a while' due to the restructuring of Magix and the
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  Can't register SF-7b even with the key
  I sent the text below to Magix Support 2 weeks ago and have not received a reply. Meanwhile, I found out that my product is registered with Magix. Why should my new registration not work? Thanks for any help! ================= I have been using SF-7
• SOUND FORGE

  4 answers, most recent on 5/11/2026

  RE: License for iZotope Plugins
  Hi @fbc.dunn. the iZotope activation codes should be in the same email as the Sound Forge activation serial code. The iZ plug-ins need to be activated though iZotope. It you did not get any email from Magix, check your spam/junk folders. Otherwise,
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  Source ACID Pro 11.0 Résumé : Ne répond plus et a été fermé Date 12/12/2025 11:22 Statut Rapport envoyé Description Un problème a empêché ce programme d'interagir avec Windows. Chemin d'accès de l'application défaillante : C:\Program Files\ACID\ACID
• Movie Studio

  3 answers, most recent on 4/28/2026

  RE: cannot burn dvd+R
  @George-Thomas4145 Welcome to the Magix user to user forums. Assuming you are using a version of Movie Studio (which one and which edition, by the way?) to burn a video to DVD it would be very useful if you were able to show a screenshot of any
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  Thanks CubeAce, but that's not the problem. 1. It's not the effect of a third-party provider. 2. My computer performance is perfectly sufficient with a Ryzen 7 and 32GB of RAM. Especially since version 2025 on an old PC with an Intel i5 and 16GB of
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @Djronrella There was a comment from a Vegas developer some months ago that they never maintained Sound Forge and Acid after they went from Sony to Magix. All new versions were apparently made by the Samplitude team (which now works for Boris FX).
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Hello again JohnEB - Very pleased with your last hopeful comments, as I do very simple transitions etc., nothing fancy. For some background, please read last two paragraphs of my very first post at the top of this thread "Serial Number Problem with
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  @John-Couto What author? There are some bad actors who simply claim they are the rights holders. For example, they take the royalty free music and add their own vocals and upload it via a distribution service. Then other users, like you, get flagged
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Update.......in case anyone has encountered a similar issue.   It seems that the latest update of windows seemed to make this program extremely unstable, literally crashing everytime I changed or removed any 3rd party VST from a project. I have
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  Hello @zdenekrsa, You're welcome. However, you cannot and should not confuse the standard MPEG-2 codec with the MPEG-2 codec (MainConcept). I know that in previous versions you could download and use the MPEG-4 codec (MainConcept) and MPEG-2 codec
• ACID

  6 answers, most recent on 8/8/2025

  Error Saving
  Just installed the latest version of ACID on a new PC. I have been a user for decades so I'm familiar. But among the weird things I'm noticing, I can't seem to save my projects. I have a combination of loops and live tracks and I can save the .acd
• Music Maker

  One answer, on 6/24/2025

  RE: which new version includes add-ons for commercial use?
  @Sebastian-Biel If I remember it correctly, the 14 GB Soundpool bundle available in Ultimate and Premium Editions could be used commercially. Of course it is possible this changed in version 2026. Usually, it's mentioned in the fine print of the
• Movie Studio

  3 answers, most recent on 10/21/2025

  RE: The program Magix Video de luxe 2026 will not start
  @JanErik-Berg Hi The software appears to be freezing at the creation of the media pool. Are you using One Drive with your Documents folder syncing/uploading to the cloud? If so this is known to cause issues and is not recommended. Ensure that One
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  Thanks for the tip SP. I went into the registry and deleted the Magix Low Latency 2016 ASIO key and rebooted. I removed the command to run in compatibility mode and my crashing problem immediately returned. Turned the run in compatibility mode
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hi sorry for long delay - just back from travels. I updated my signature. I have two systems, a desktop and a laptop. Both VPX16 and Studio fail on my desktop with the same message. Studio 2026 fails on laptop but VPX16 runs fine on it - both same
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  I recently upgraded to SF17 from SF10 because I bought a new computer with Windows 11. SF10 would not install on the new PC because the license server for that old version no longer exists. I installed SF17 then launched it. Everything looked good
• Video Pro X

  7 answers, most recent on 12/8/2025

  Ripple Delete shortcut not working
  I'm using Video Pro X17. I'm pretty sure in previous versions I could highlight an object(s) and press Ctrl+Delete and the selected objects would be deleted and the gap would be closed (rippled) meaning the objects to the right would move and close
• SOUND FORGE

  2 answers, most recent on 6/20/2025

  RE: SoundForge Pro 18 and Mac Sequoia 15.1?
  @Jim-Goodman Hi . . . . Have they figured how to make Soundforge compatible with Mac/Sequoia 15.1 now . . . . All Magix software is Windows based, it is unlikely a MAC version will be developed, the last MAC OS compatible software was dropped
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  There are differences between the software as pointed out in the above posts. While all editing software can cut video, some can not load different file/codec formats. Also, if plugins are your thing, such as using VST for audio and other more