• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds, The jerky movements are particularly noticeable in the file “Drone RTX3060Ti VDL316 591.86.mp4”.(Viewed, for example, with MPC-HC 2.6.2 and especially with Nvidia ICAT on a 60Hz UHD monitor)
• Photostory

  One answer, on 7/17/2025

  Cannot delete blank placeholders in movie templates
  In PhotoStory 2025, I am trying to use one of the basic movie templates (Boulevard of Dreams). There are 22 placeholders across 5 scenes, but I only want to display 9 photos across 3 scenes. The blank placeholders have a little X in the corner,
• Video Easy

  One answer, on 8/28/2025

  RE: Error 24
  Hi, Are you using the same email address as your account with Magix or the one with which you registered the software? Your email address is your username with Magix. You can check in your account on Magix.com to see if the program is registered
• Off topic

  One answer, on 4/13/2026

  RE: Magix Tickets Uncompleted
  @Time-Tree You can simply ask Boris FX support. They should respond within a day. Sadly, Magix support got extremely slow in 2025 because of complete restructuring. Before that, they responded relatively fast, but now it may take weeks or even
• Movie Studio

  5 answers, most recent on 6/5/2026

  RE: video deluxe - video export are setting stored anywhere ?
  John, final destination is youtube so my sister gets to view my holiday films   cheers   Brian.   i did take note settings but trying to find them and there not in my docs folder now p.s i have a 4k video camera and my phone is 4k i think my
• Movie Studio

  One answer, on 10/17/2025

  [Closed] Music videos uploaded to Youtube lose audio quality
  When I put a MP3 with proper LUTs to a video in Movie Studio 16.0 Platnium and then export to a video file, it sounds good on my cans and PC. As soon as it gets on YT the music loses quality. There is obviously a setting that YT prefers that is not
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi again, Rick. I found some deleted files in the recycle bin and restored one that I knew had glitches. I have taken a short excerpt here where two glitches appear: in the words "noob" and "mind you". Let me know if you can access the file. Many
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Rick, Should a squeaky-clean version of VPX16 burn DVD-DL discs okay? It "should", but "will" it? 😂 One thing before I risk turning another DVD-DL into a brick: Burn to the "Image Recorder"/ISO first. If that bit fails, you know it's the
• Other products

  9 answers, most recent on 9/29/2025

  RE: CD Architect 5.2 cannot register
  I figured it out. The htm link does not work, it is a dead link. Workaround: I chose to activate on another computer, the program saved a htm file, I renamed it to .txt and opened it in Notepad. A few lines from the bottom embedded in the html code
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  @Bill-Fike You might want to uninstall the Magix Low Latency audio driver included in Sound Forge Audio Studio. This is an old version of ASIO4ALL and it's known that it will create problems for some users, but not for everyone. Usually, you'll get
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood I did notice that in the the VST/ReWire section of System Preferences that the Plug In Buffer preset box was blank, and there is an option to select Default (Best peformance), so was wondering whether this might be part of the
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  Yes I do. When I select either of the 32 bit options in that pulldown, the volume of my wav file goes to 100% (see lower screen capture above containing large block of blue).
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Thanks, Rick. Yes, unfortunately, we can definitely eliminate the audio interface as the cause. Good point. @SP. mentioned the legacy encoder earlier in this thread, but I hadn't tried it yet as I was getting errors in other applications, too. Or so
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  I'm not sure for Sound Forge but Music Maker 2026 files work with Acid11. Followw SP. steps. You need to copy these files from Music Maker
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  Arrgh! I copied everything to another Movie, changed AI Sharpen everywhere to Pixelan Smartsharpen, exported and it worked. However, I forgot that I had put some audio effects (noise reduction, EQ and compression) in the Mixer, so I ended up with
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @johnebaker Hi John. I did notice that along with additional posts in the Important Posts section. Also answering some of the posts need the help of Google translate and additional signing in if trying to post to the translated page. Not an ideal
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @EDWIN-RIVERA You can find all registered serial numbers in your customer account at Magix.com. Simply log in with your e-mail and password and then look under 'My Products'. Last month Magix updated their customer support system to a newer one.
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hello @AAProds , is your Magix Video Deluxe 2026 up to date? If so, you might be experiencing problems with NVENC H264 (AVCHD). Exporting should be smooth with NVENC H265 (HEVC). The number of affected users is small. It seems only a small number of
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  I've been editing the same since SF 6 way back when. I have 10,000 or so files, that would not really work. And I had to start using 14 anyway since doubleclicking doesn't work in 18.
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @David-M-Turner Try the following: open the program settings and click on the button to clean up the in-app-store. The will delete the cache. You can also reset the program settings under the File > Settings menu. I recommend also, that you
• Movie Studio

  4 answers, most recent on 1/15/2026

  RE: Objects in timeline not playing back video but plays back sound
  Hey Thanks for the info. I will check this out in the next week or so. Sorry, I didn't respond sooner. I couldn't figure out how to find my post after submitting and just now found a way.
• Video Pro X

  3 answers, most recent on 11/8/2025

  VPX17 Dragging video clip from timeline to Project Temp Folder
  Hi, VPX17 23.0.1.269 New wrinkle in VPX17. Drag a video clip, trimmed or untrimmed, from the Timeline to the Project Temp Folder. The Type in the PTF should be Video, but now shows up incorrectly as Movie. As well, the two buttons for preview, play
• Movie Studio

  3 answers, most recent on 5/10/2026

  RE: Object Color
  @hdrechsel18 Hi Harry, Right-click on the object, Object color (near the bottom), select a standard colour from the fly-out list. The Object Properties allows more colours, that is all. You can also set track colours using the dropdown in the track
• Movie Studio

  11 answers, most recent on 10/27/2025

  RE: balance sound level to be equal from two cameras/sources on final edit
  @Bol Hi Rob, I almost always have unequal audio problems. As I pointed out, all you need is a louder noise in one clip to make normalizing a problem. Here is an example. Even though the two clips are taken in different seasons, the background noise