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All, I've uploaded a folder to Google Drive containing two files showing the issue. It's not really noticeable on my 60Hz monitor but on my TV (2019 LG LED, 200Hz refresh rate) the jerkiness problem is obvious. Another thing I've noticed: when I

Other products

20 answers, most recent on 5/27/2026

RE: Independence Pro 3.3

Independence keeps crashing when clicking project button. (this video I recorded accurately shows what has been happening). My Independence software has suddenly stopped working in it's fullest. The program has been working great for over a year,

Movie Studio

13 answers, most recent on 3/21/2026

RE: MAGIX Video deluxe 2026 Premium - time line list

@browj2 Hi John . . . . can export to an EDL file which is a text file that can be opened in Notepad. It contains a listing of the video, photo and audio files used in the Movie, . . . Which options are you using for the EDL export? The EDL export

Movie Studio

No answers, created on 2/3/2026

Video deluxe 2026 Text to Speech Box not opening

I am using subscription to Video deluxe 2026 Premium. Trying to use Text-to-Speech. Open the Magix Hub and login. I see Text-to Speech under My Hub benfits. I choose the get more and bought credits. But I can't open the dialogue box to enter the

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

Order send and paid, no response

I ordered the 'Bewaar je videos' software (and some hardware) over a week ago.I already have an account because I already use photo software.The order was paid for and accepted correctly, but I still haven't received a response.I have sent a request

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

@Alfns Hi Thanks for the images, everything looks OK. Where is the audio for the video clip, is it still attached to the video? A bit of a long shot, try the following: Deselect the track 2 header, it should normally be grey Move all the media

Movie Studio

22 answers, most recent on 8/13/2025

Support and TICKETS

Can anyone tell me why I get no response from support when I issue a TICKET. I have sent them a number of tickets and emails over the past month regarding an activation problem with MAGIX Video Deluxe 2026 Premium and the add ons you get with the

Movie Studio

13 answers, most recent on 5/15/2026

RE: MMS 2025: New AI Effects

@browj2 Hi John The error messages I am getting are the same as those you posted above. After further testing I get the following results with the 3 Device options set to: all iGPU: No errors all RTX - errors as above. Import set to RTX ,

Movie Studio

5 answers, most recent on 11/22/2025

Image playback freezes after a couple seconds

I am using Movie Studio 2024 Platinum. Recently, the image of the video playback will freeze after a couple seconds. While playback isn't always the smoothest anyway, especially when there are many objects in the timeline playing at once, it's

Movie Studio

7 answers, most recent on 9/11/2025

RE: Upgrade path from Movie Edit Pro Plus

@FF22 Hi Movie Edit Pro 2020 it should run OK on the new PC and Windows 11, with the performance, mainly hardware Acceleration of decoding/encoding video, depending on the following: Intel CPU with an integrated iGPU, the Intel iGPU can be used for

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Hi Rick . . . . Blu-Ray. I thought it had gone the way of VHS . . . . Not yet, it is still quite popular, however there are fewer BD Burner and disc manufacturers. DVD's are nearly on the extinction list, the low resolution of 720 x 576

Video Pro X

9 answers, most recent on 1/20/2026

RE: No output option at 100fps for 4k-100fps video

Thanks for that info. I'll have to see if that WMV file can be re-compiled back to an .mp4 clip at 100 fps with AVC or HEVC codec with a different video editor without much loss of detail of a 4K video. But I have to wonder why VPX is not setup to

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Ross-Abas Your posts have been hidden since this is the forum for Magix Video products and you are asking about Sound Forge! Please create a post in the Audio area of the forums in order to receive help from other users. Also, please specify

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Hi everyone I cannot reproduce any difference in the 'jerkiness' between the older NV driver 581.80 and the latest 591.86.. Test conditions:- Source video 50 fps HEVC (h.265) 4K UHD 3840 x 2160 px Video has a fast pan, right to left. Exporting as

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

So, an industry standard then... 😉 @AAProds, No, In this video @Betovalle is restoring the clip to it's orig length by dragged the end of the object. If this was done in VMS those keyframes would not reappear. In this Video he is using the Undo

Music Maker

9 answers, most recent on 12/29/2025

RE: Music Maker Loops Unlimited Subscription

@David-M-Turner the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time OneDrive is rather notorious for causing this type of error! The general advice for users

Movie Studio

10 answers, most recent on 5/23/2026

RE: Video Deluxe 2026 premium

I get the following: "installation source for this product is not available" Error 1612"File Path C:\Users\Dai\App\Data\Local\Temp\mgxd4z10aoz\product\Video_deluxe_2026_Plus_setup_x64.ms_I can't find this on my C:Also have "code execution could

Movie Studio

One answer, on 7/13/2025

Alteração e-mail

Adqueri a licença nº Removed by Moderator e por lapso no registo registei o endereço e-mail Removed by Moderator quando deveria ser Removed by Moderator onde já tenho outro produto MAGIX Video Easy 3HD com a licença nº Removed by Moderator. Agora no

Video Pro X

9 answers, most recent on 6/26/2025

RE: Difficulty Downloading Content Pack- Video Pro X17

That's a good one, Ray. I was looking for more of an atomization of the image with no jagged edges- similar to people disappearing in a Star Trek transporter. Don't worry about it. The video's done and I used another effect that's different but

Movie Studio

13 answers, most recent on 9/8/2025

RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it

@Apollo89x Hi . . . . I have now un-ticked the box in settings of "Allow Interlacing". (Thus interlacing is disabled) . . . . Afraid not, that turns on/off a filter which reduces flickering and an effect called 'Combing' which can occur when

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

Travel Maps. I know people who use it, and those that don't. Me? I installed it to see what it could do, and since I do travel videos (like my South African editing friend), he too uses it. Takes up only 187MB on the disk. It seems that @CubeAce has

Photostory

7 answers, most recent on 3/19/2026

RE: Manual slide advance

@Steve-Cramer Hi, It seems that you still don't understand what PhotoStory does. It's a workshop (project) to build a video file, using photos, videos and audio files, all edited as desired, and to which you can add text and effects. Again, the end

Movie Studio

5 answers, most recent on 7/20/2025

MP4 problems

All of a sudden I am having problems with mp4s. I load the videos I want to edit and, after about a minute, the video goes black and Im unable to see it. It will also render black....on others, the audio disappears, I hear a quick blip of audio at

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@Gra_Ham @johnebaker A quick DV capture from a Video8 tape of 1993 I just did. Captured via Firewire by Magix Video Deluxe 2026. No processing except movie frame rate set to 50fps to take advantage of the deinterlacing process of VDL. Please excuse