• Music Maker

  16 answers, most recent on 3/30/2026

  RE: Loops Unlimited
  I got billed for an annual subscription "renewal" that I never signed up for...I contacted support via email and requested a cancel but get no response...I never use the product, do not want the product and want a cancel and a refund...I tried
• SOUND FORGE

  2 answers, most recent on 12/22/2025

  RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters
  @JTJack27 Hi In addition to @rraud suggestions, ensure that Windows system sounds is turned off/disabled and any connected or internal microphone is not 'live' when not recording. John EB  
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  @Tom-Essex Hi, I'm still not sure about what your problem is. Do you have multiple streams as indicated by @johnebaker? If so, it would have been helpful to have indicated that at the beginning as this is not something that most users have or do. If
• Samplitude

  3 answers, most recent on 5/3/2026

  RE: independent sampler
  @cory-holtz Welcome to the Magix user to user forums. If you search for Independence Pro from Magix you will find various links to the product. BUT, it has not been updated for several years and reports suggest it is not really compatible with any
• Music Maker

  One answer, on 1/28/2026

  RE: I had purchased the Magix Music Maker 2026 and never got the code
  @Jon-Jefferys  Since January 7th, 2026, there has been an issue affecting a small number of purchases made through our US shop when paying via PayPal. In these cases, the payment is successfully debited by PayPal, but the funds are not released to
• Movie Studio

  6 answers, most recent on 3/28/2026

  RE: How to export MP3s & MP4 with 320kbs audio bitrate??
  @Apollo89x What are you actually trying to do? MP3 Export has 320 in the bitrate droplist. MP3 in MP4 is not common and as far as I can see, not offered with VDL (perhaps it is in VPX?). AAC in MP4 is very common and that is why it's offered in VDL.
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  I am using the freeware Dive color corrector, which allows batch processing. It does not allow changing codecs, so I am not sure, if this will work. But your comment led to another solution: I can import the original GoPro files into the Photostory
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @beck3157 They are definitely present in PS Deluxe 2026! (I've just checked on my installation.) I have the latest version, 25.0.1.318, can you check under Help>About... exactly which one you have, please? Also, I note you say you updated to the
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @johnebaker Hi John. The headphone jack being used may be motherboard dependant. I have all inputs and outputs connected all the time on my machine and I am not suffering audio not being recorded but, then again I'm not using the latest version of
• Other products

  One answer, on 5/15/2026

  Unlimited Loops on Magix music 2025
  Why is it that nearly every time i go on to magix music my unlimited do not come on, i have done every thing to try and get it back on but it still do not come on. i pay good money every month really for nothing. i also cannot finish the music i
• SOUND FORGE

  5 answers, most recent on 2/12/2026

  RE: Version 14 Missing VST Plug in Rack Missing inter alia
  Sorry did not realize it but your statement about profile is the problem I have. My old profile email address is not longer valid. I also saw that another email that I used in 2021 was chnaged by the ISP from .com to .net. So any emails to thatb
• Music Maker

  One answer, on 3/19/2026

  unlimited loop subscription
  I paid for the whole year and my subscription is not working?
• Movie Studio

  8 answers, most recent on 5/8/2026

  RE: Pixelan AnyFX is Free
  I don't have VDL 2026, but MMS 2024 does not display the source video. In VPX16, no problem.
• ACID

  7 answers, most recent on 4/25/2026

  RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  Didn't work. It said the "plugins are not installed on this system". I'll keep working on this.
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  @Endre-Nagy Classic 😂😂😂 - good job I was not drinking a coffee. John EB
• Off topic

  159 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  It seemed to start when I updated Avid software and Eucon about a year ago. Avid was no help at all and blamed it on the VSTi. This would not be a problem if I could use MAGIX engine to run the VSTi. In fact the Independence Library and the Candy
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @AAProds Hi Al, Are you sure that you put the LUTPresets directly under VideoEffects and not under ...VideoEffects\MovieLooks? And you have the correct set of folders for the program - Premium not Plus? Here is what I have: John CB
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  I just saw there is an update to TM so @Apollo89x can "not to install" it also.
• Other products

  One answer, on 10/1/2025

  [Closed] Where is Vegas Pro specifically in the Forums-Not in drop down
  Where is Vegas Pro specifically in the Forums. It is Not in New Post Drop Down
• Off topic

  8 answers, most recent on 3/20/2026

  RE: Scam Emails
  @jamesglynn Hi Your comment has been hidden as it does not relate to this thread which is about scam emails. This is considered as hijacking of a topic and is not good forum etiquette. Please create a new topic in the Audio, Audio Cleaning lab
• Movie Studio

  3 answers, most recent on 5/15/2026

  Magix Hub Speech services
  thought i would ask in here before i go hunting elsewhere people in my family & friends group love my creations with MAGIX Video deluxe 2026 Premium but they do not like my a.i. voice choice 😒 is there any way i could digitise my own voice
• SOUND FORGE

  5 answers, most recent on 2/12/2026

  RE: Version 14 Missing VST Plug in Rack Missing inter alia
  Hi @Gr8fuldan, firstly, this is a 'users' forum. Other users and moderators on this and other Magix discussion groups do not have access to activation serials and other personal info. When activating Sound Forge, your old email address does not need
• Music Maker

  3 answers, most recent on 4/27/2026

  RE: How to Change Tempo/BPM
  It does not work. Berfore We could have the BPM authomatic, and now with the new version of MMM, nothing work