• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  @DesertSweeper As @SP. writes, the standard update cycle for Magix products seems to still be "active". At least, nothing has been said to suggest otherwise. However, in direct answer to your question, the current latest version of VPX is 17, not
• Off topic

  5 answers, most recent on 6/3/2026

  Is it worth continuing to invest in Magix Software
  I have various Magix products and usually upgrade every two iterations to keep up with things but with all the recent financial woes and tickets rarely being resolved, is it perhaps time to find new replacements for video and audio apps? Why should
• Video Pro X

  One answer, on 6/5/2026

  RE: Email change
  Until you can get Magix support to change the email address to which your product is registered you need to activate it with your old email address to which it is registered. It doesn't matter that you don't use the address any more. My
• Xara Designer Pro

  4 answers, most recent on 9/7/2025

  RE: FlipBook
  @Melati Hi For Xara products, you need to be posting in the Xara TalkGraphics forum here. John EBForum Moderator
• Samplitude

  3 answers, most recent on 5/3/2026

  RE: independent sampler
  @cory-holtz Welcome to the Magix user to user forums. If you search for Independence Pro from Magix you will find various links to the product. BUT, it has not been updated for several years and reports suggest it is not really compatible with any
• SOUND FORGE

  3 answers, most recent on 7/2/2025

  RE: [Solved] How to transfer to a new lap top
  You need to have a Sound Forge 9 Audio Studio installation file to install on another PC. If it was registered with Sony when you initially get it, log into the Magix Service Center> My Products to download. SF-9 AS is also available to download
• SOUND FORGE

  One answer, on 7/1/2025

  RE: Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
  @Harold-Ash Hi A voucher code is one time use only. When you redeemed the code the first time, you will have received your serial number for product activation. The download and serial number will be available in your account, at magix.com, under My
• ACID

  One answer, on 5/28/2026

  RE: Serial number
  @ronie-d Welcome to the Magix user to user forums, so not any contact for Magix staff.. ACID Pro is now produced by BorisFX so is no longer a Magix product. Where did you buy the software? The seller should have provided you with either a serial key
• Movie Studio

  One answer, on 7/13/2025

  [Closed] Registration Site Down?
  I've sent ticket requests to support twice in two weeks and have yet to get an answer, and I really need this product to work on my new machine. I've installed Movie Studio Platinum 12 and now it wants me to register the product before I can use
• Off topic

  3 answers, most recent on 5/1/2026

  If Vegas was sold why was I offered an "upgrade/Update" to my Vegas 17
  I sit down at my computer and those endless Magix popups does it usual thing in the lower-right corner...but surprise surprise - this morning I get offered a "Magix Vegas 17 Redesign." But when I click on it, the "specials" does not list this
• Movie Studio

  2 answers, most recent on 4/20/2026

  RE: Preview Monitor
  @Horace-Morse Your post has been hidden because: It is irrelevant to this thread and so is considered to be hijacking behaviour MS 17 Platinum was not a Magix product. Had you raised a post specifically about the problems you were experiencing you
• Other products

  One answer, on 4/16/2026

  RE: [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  @gamjaevawoo Hi and welcome to the forum - albeit the wrong one. Vegas products are now owned by BorisFX and have their own forum here. I would suggest you register and post your question there This topic will be closed. John EBForum Moderator
• Video Pro X

  One answer, on 4/15/2026

  RE: [Closed] composite mode is completely stuck on Alpha
  @Mike-Erskine-Kellie Hi and welcome to the forum - albeit the wrong one. Vegas products are now owned by BorisFX and have their own forum here. I would suggest you register and post your question there This topic will be closed. John EBForum
• Off topic

  159 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @Michael-Lockyear I don't understand what you mean with "certain products" from Vegas. Technically, you buy a license for Vegas and additional software is just a free bonus. It doesn't matter if the same bonus software is included in Vegas 23. It
• SOUND FORGE

  5 answers, most recent on 2/6/2026

  RE: Sound Forge 18 voice for test to voice question
  @Iris-Willis You've posted to a thread about Sound Forge with a question relating to Movie Studio. This is regarded as hijacking another user's thread and so your post has been hidden. Please repost your question in the Video Products area of the
• Movie Studio

  3 answers, most recent on 8/22/2025

  Movie Studio Platinum - how to download?
  Hello, I am having trouble installing Movie Studio Platinum on my new computer. I downloaded the exe file from My Products and also from the serial number search on your website. However, I purchased Movie Studio Platinum (quite i long ago but it
• Off topic

  5 answers, most recent on 10/28/2025

  RE: Education Purchase - Still waiting!@!#
  Yes (twice), I've even tried again. I've opened a support ticket, emailed the US Shop, and verification at least 3 times. No Response, however, they accepted my payment and I have no licenses for the products I purchased. What's going on here? Very
• Movie Studio

  7 answers, most recent on 1/14/2026

  RE: [Closed] why does FABS.exe need to run
  @rolf-oosting Hi Please do not resurrect old topics, this one is over 12 years old. Magix, is the company, not a product name and is not BorisFX. BorisFX only purchased Samplitude, Sequoia, and Music Studio from Magix, and some of their plugin
• Movie Studio

  8 answers, most recent on 7/15/2025

  RE: Movie Studio --> TO --> Video Delux
  @Arlene-Allen Hi, Yes, it's called Video Deluxe 2026. On Magix.com for your region, go to Products, Video and select Video deluxe. John CB
• Movie Studio

  One answer, on 1/23/2026

  RE: [Closed] Unable to Register - Problem
  @Doug-Pauley You have a Vegas product so need to go the Vegas forum and the following link which provides the solution to your problem https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/
• SOUND FORGE

  17 answers, most recent on 2/10/2026

  RE: serial number
  @Jana-McAlpin You are asking about a different version of Sound Forge Audio Studio to the one listed by the original questioner so should really have been placed in a new thread. However, since you are asking about a version produced before Magix
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Welcome to the Magix user to user forums, so not any contact for Magix staff and no-one who posts here can directly answer your question, sorry. However, which Magix product(s) do you own? With this information we may be able to
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @RealymanLP WIll we also get a fix for older versions? I use Video Deluxe Premium 2024 and didn't got any fix. I very much doubt it, sorry! VdL 2024 is now two full versions behind the latest release so it is considered a Legacy product. JeffForum
• Rescue Your Videotapes!

  One answer, on 4/8/2026

  RE: Unable to Activate Product – Error -24 (New Purchase)
  @konstantinos-georgakis Welcome to the Magix user to user forums, so not a contact for any Magix Support staff and no-one who posts here can offer any help to you, other than the following: The only person who can resolve this for you is the