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@browj2 Hi John, I can't reproduce your first problem: "I cannot start VPX17 by double-clicking on the MVP file." I'll try to make a video. Your second problem: "If I put an audio file, .mxcogg, purchased from the Magix Store, that shows up under

Off topic

10 answers, most recent on 2/6/2026

RE: Geen valideringscode ontvangen

@Etienne-Verstuyf Thanks for the follow-up. I'm glad you were able to finally resolve the problem, and please don't apologise, we've all made mistakes like yours! Happy Video Editing! Jeff

SOUND FORGE

7 answers, most recent on 3/13/2026

RE: Sound Forge Audio Studio 17

@Rod-Devonshire But I think I might move over to Adobe Audition as my go-to audio editor now :) Slightly OT, but as someone who uses Audition v26 regularly (or at least tries to) do be aware there are a number of users, myself included, who are

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

Man, Thank you for that info SP. It really looks like that problem is entirely with WAVES, so I got a live agent scheduled to work on my PC remotely next week. Again, thanks for that info above man.

Movie Studio

8 answers, most recent on 5/8/2026

RE: Pixelan AnyFX is Free

@Reyfox Hi Tony, Thanks for that. I've tried it on VPX17, VDL2026, Photostory 2026 and so far, no problems. To get the video to show up in the interface, you first have to Load an FX. John CB

SOUND FORGE

One answer, on 11/22/2025

my soung forge not be activate

I have a problem with installing my version of Sound Forge 9, the program does not want to activate even though I have the appropriate key

Audio Cleaning Lab

5 answers, most recent on 3/4/2026

RE: Download fails for Audio Cleaning Lab MX

@Martin-Sauser Hi, I suggest that you try out Sound Forge Audio Cleaning Lab 4 first and review the problems that I have indicated in the following video. These problems don't cause much more than an annoyance. SpectraLayers Elements has to be used

Music Maker

15 answers, most recent on 4/7/2026

RE: installation failed

These two methods do not work. I uninstalled both versions of Magix Music Maker and reinstalled only version 32.1.0.18 and everything works perfectly without any problems. Later I tried to install version 34.0.0.6 again and I got the same result,

Movie Studio

6 answers, most recent on 11/6/2025

RE: Text-To-Speech Generating Preview/Full Audio stopped working

There are threads on the Vegas forum on both the Hub and text issues. The problem appears to not be Magix's but linked to Microsoft issues with the hosting.

Off topic

159 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

@Tom_Sp @Christiaan-Deliaert @emmrecs Hi Tom This is something that has to be looked into as there are still ongoing issues in sales and communication. Could you please have your team look into Christians problem? Thank you Stephen Forum Moderator

Other products

5 answers, most recent on 9/30/2025

[Solved] Independence Pro 3.5

I purchased Independence Pro when it was originally Yellow Tools. The software was originally 3.1 then you had to manually upgrade to version 3.3. Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

I am still loading up the information, but i believe you have solved this Holmes. If there is anymore problems, I will reach out and I really appreciate your patience with me,

SOUND FORGE

16 answers, most recent on 3/18/2026

RE: Registration issues with Sound Forge 11

Recently purchased Video Pro X17 and cannot access Magix Hub features because I cannot log in. My username and password has not changed. The error message is This page isn't working at the moment If the problem continues, contact the site owner.

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

Just too late, years of problems and tonight was the last straw.I've literally bought a new software and mentally moved off Sound Forge for good. It will have to be one hell of a fix and stability effort to even get me to look at it again.

SOUND FORGE

One answer, on 1/6/2026

Temporary block access

Hi.I was trying to upgrade to soundforge pro 18 and when I clicked the link to upgrade to proceed to payment I got this: "Unfortunately we had to temporarily block your access as a result of payment problems.To resolve the problem, please contact

Off topic

159 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

@SP. It's the same problem that you can't tag him. I think that may no longer be the case. In the post from @David-Stromski which @johnebaker has hidden the tag for Tom is visible and "active". JeffForum Moderator

Other products

20 answers, most recent on 5/27/2026

RE: Independence Pro 3.3

@AJenn Ok, interesting. Thanks for your follow-up response. 👍 Of course, I don't know what helped in your case. Could be the registry cleaning or the MIDI 2 service deactivation. If the problem occurs again, it is quite possible that automatic

Music Maker

6 answers, most recent on 11/16/2025

RE: The VST3 MT Power Drum Kit 2 plugin crashes the Magix Music Maker appl

thanks for your responds. The problem is about MMM and VST3 MT Power Drum Kit 2 64 bits. Only works ok with the vst2 for 32 bits version of the plugin.

SOUND FORGE

2 answers, most recent on 12/2/2025

[Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22

Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is

Photostory

17 answers, most recent 15 hours ago

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

Hi John, My OneDrive has around 30,000 files many of which I find useful when sharing data with friends and family. Yesterday I started transferring files from OneDrive with the intention of uninstalling OneDrive once empty.. Sometime late today I

Video Pro X

9 answers, most recent on 1/22/2026

RE: Access violation error n NTDLL,dll

Hi I have done the sfc check, no problems. RTX version is 591.59. I have put Onedrive on hold, no change and deleted the Videodeluxe ini file. No change. I have put my system specs in my profile.

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@emmrecs I agree with the experts Jeff, I have to as it's all gobbledygook to me. Snapdragon? I never even understood the Pentium 75 I started out with many moons ago. On very rare occasions when I've had a problem AVI, closing the Magix AVI Import

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell Some weeks ago there was a problem on the US store of Magix where PayPal kept the money and didn't transfer it over to Magix. This meant customers didn't get the programs they paid for. Maybe this is the same problem you

Movie Studio

5 answers, most recent on 2/23/2026

RE: Incorrect frame rate on AVI output, incorrect display of frame

@clement5 I don't understand why you're comparing clips. Wouldn't you work on a clip, export it, edit in in another program, then re-import it? Why are you comparing the original exported clip with one that has been re-edited, in potentially another