• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  @DesertSweeper Hi On the Store tab open the Themepacks category and select The Ultimate Travellers Pack, there you will find what is included. John EB
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Hi Jeff, Further to my reply, I have a Serial Key beginning with P3 and a Voucher code. Sadly it appears that this program will not work for me.
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker Hi John. Thanks for the reminder. I had VPX11 and loved it but forgot how the newer versions have changed their setup menus. Ray.
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Hi, Did you download and install the file from your account?And, did you use the same email address as the one for your account with MAGIX when you tried to activate the program after installing it? John CB
• Music Maker

  6 answers, most recent on 8/24/2025

  RE: Buffer Crackle
  Hi Frank go in to the program settings and see how many ASIO drivers you have. Then report back.  
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again Hi Andy Interesting article, the majority of the posts that provide the GPU model would suggest the predominant failures occur with the RTX 5000 series GPU's. John EB
• Movie Studio

  8 answers, most recent on 5/8/2026

  RE: Pixelan AnyFX is Free
  @Reyfox Hi Tony, Thanks for that. I've tried it on VPX17, VDL2026, Photostory 2026 and so far, no problems. To get the video to show up in the interface, you first have to Load an FX. John CB
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
  @ericlnz Hi I just googled "Video Pro X pc specifications" and the top page link in search took me to the page, yes your right, it's not easy to find at the spring sale page. Stephen Forum Moderator
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  @Claude-Dijuste Hi Your question has been hidden as it is does not relate to the issue in this post. John EBForum Moderator    
• SOUND FORGE

  One answer, on 3/15/2026

  RE: Unable to reregister Sound Forge Pro 10.0
  @David-Kimmel Hi See this article on activation the older Sony versions of products acquired by Magix from Sony John EBForum Moderator
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @MegaMooer Hi Thanks for the update. A bit of a long shot, are you using OneDrive and is it syncing to the 'cloud'? John EB
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @Christiaan-Deliaert @emmrecs Hi Tom This is something that has to be looked into as there are still ongoing issues in sales and communication. Could you please have your team look into Christians problem? Thank you Stephen Forum Moderator
• Samplitude

  3 answers, most recent on 5/3/2026

  RE: independent sampler
  @cory-holtz Hi To add to @emmrecs comment. The MAC version of Independence is 32 bit only and will not run natively on macOS 10.15, Catalina, and later versions, which can only run 64 bit software natively. John EBForum Moderator
• Movie Studio

  5 answers, most recent on 5/19/2026

  RE: That old chestnut - Quicktime
  @me_again Hi Andy What does MediaInfo say the encoding format used in the original MOV files is? Shutter Encoder was the first one I tried to convert the Alpha channel files - there appears to be no setting for the Alpha channel encoding to
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi, Did you click on the colour square to open the interface? John CB
• Movie Studio

  5 answers, most recent on 6/27/2025

  RE: [Closed] Can't down load Movie Studio 14
  Hi, I was actually able to download ti and open it. Thanks for your replies.
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  Hi, The CPU is Ryzen 7 3700X8 and the graphics card is NVIDIA GeForce GTX 1600 Super
• Movie Studio

  3 answers, most recent on 5/10/2026

  RE: Object Color
  @hdrechsel18 Hi Harry, Right-click on the object, Object color (near the bottom), select a standard colour from the fly-out list. The Object Properties allows more colours, that is all. You can also set track colours using the dropdown in the track
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @SP. Hi, In trying to raise a ticket, I have to put in the version. I can't get to About to see the version. What is the latest version number for MM2026 Premium? Thanks, John CB
• Photostory

  2 answers, most recent on 1/13/2026

  RE: photostory Deluxe 2026 - audio - missing codex
  @czechwarmblood Hi In addition to @emmrecs comment, which player, eg Films&TV, Windows Media Player, VLC etc, are you using to playback the exported MP4 video? John EBForum Moderator
• Movie Studio

  8 answers, most recent on 5/8/2026

  RE: Pixelan AnyFX is Free
  @Reyfox Hi Tony Thanks for the headsup. Installed and tested some effects, all appears OK with VPX 17, however VDL 2026 is not happy with it, closes both effect (Spice) and VDL windows a few seconds after selecting an effect - need to do more
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Hi Al, Peter Try running the program as Administrator - right click the shortcut and select Run as Administrator. Then try the activation again. This will run the program with higher privileges than your 'Administrator' account. John EB Hi John I
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2, @emmrecs, @SP. Hi Everyone Have you seen this M-Audio article regarding the MS MIDI update. John EB
• Movie Studio

  3 answers, most recent on 2/27/2026

  RE: MPEG4
  @David-Thompson2175 Hi Your duplicate posts, on what is the same issue, have been hidden, duplicate posting does not get you an answer any quicker. Without the information requested above we cannot help you. John EBForum Moderator