Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Some additional information: It seems the trial serial number generation doesn't work at the moment, so you can't test the new version. Upgrading currently doesn't work. The shop doesn't recognize already owned licenses. Both problems will surely be

Rescue Your Videotapes!

7 answers, most recent on 12/19/2025

RE: Lines in digitized VHS

I doubt that it is the digitiser. You'll notice the yellow banding in the sky; that will be caused either by poor tape quality or the VCR, so I think the lines are probably caused by the same issue. I just tried another VCR by Samsung and the

SOUND FORGE

2 answers, most recent on 12/21/2025

Sonnox plugins error

I'm having a problem with the 2 Sonnox plugins I just purchased, they are only a problem in SF 18, they work fine in UA Luna and Cakewalk Sonar. The plugins are VST 3, 64-bit, but in SF 18 when I attempt to use one, I get error "An error occurred

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

I still see Movie Edit Pro listed here. Movie Studio is too "advanced" for my aging brain, and I miss the MEP interface (just don't miss the glitches). @KJS-LES Hi, just to add my bit, most of us here have had Movie studio for a long time, from back

Samplitude

One answer, on 6/28/2025

RE: VST Plugin Bypass Automation

@dennis-ferrer Suspending a plugin allows it to clear it's buffer, it's internal variables or update it's latency which can throw a DAW off and lead to CPU spikes. You need to do a workaround, for example using the plugin as an object effect, so it

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

Both Johns, again thankyou for the time you guys put in to help us out here 👏 this production starts to get to me if i have been at it to long I looked at (browj2) detailed advice and i have noted stuff i will investigate over time but will download

Off topic

161 answers, most recent one hour ago

RE: Magix support has not responded to support tickets for months

For what it's worth, this is what I suspect is going on: In a comment above, Tom stated that there are support staff - but that staff might have been just Tom. It is possible that for software development and updates he might have been contracting

Movie Studio

No answers, created on 2/3/2026

Video deluxe 2026 Text to Speech Box not opening

I am using subscription to Video deluxe 2026 Premium. Trying to use Text-to-Speech. Open the Magix Hub and login. I see Text-to Speech under My Hub benfits. I choose the get more and bought credits. But I can't open the dialogue box to enter the

Music Maker

2 answers, most recent on 10/7/2025

RE: [Closed] Start The LINUX support already. (Or quit hindering it)

@Draap_Tlapicka As @SP. writes, there are no Magix staff present or reading here so your post is really not going to be seen by anyone who has any sort of influence over future developments of any software. Also, just for clarification, all the

Movie Studio

11 answers, most recent on 1/20/2026

RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@AAProds, @CubeAce Hi Al, Ray . . . . trying to install the program on too many computers and that I had to deactivate one of them. I had the same, the good thing is you do not have to shutdown the program to log in to your account, the dialog takes

Movie Studio

9 answers, most recent on 8/10/2025

RE: Is MS 2026 really any better?

@Pete-Lowland and there are more features such as stock footage and music downloads that you do not get in the trial version. I don't have ClipChamp installed on my computer, so can't comment on the usage of TTS. And, I am not a fan of anything that

Music Maker

One answer, on 9/22/2025

Unlimited Loops Issue

I purchased an unlimited loops subscription but cannot access MusicMaker 2025. I get a window requesting that I enter a serial number, but I never received one. I did receive an email that provided something like a serial number, but it is a series

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

@spuddy13 Hi Brian How long a narration are you wanting to do? My method, for when I do add a voice-over (rare) is to complete the video editing so I have the final result for the video part. If I want a 'free wheeling' narration, I watch the video

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

Thanks for all your comments - still following them - all helps. @Can-Dive - cleaning head might be an idea, so long as no risk of damage. I have a bit under 60 hours of tape in total - does that count as a lot? Maybe not? However, over time I may

SOUND FORGE

One answer, on 6/15/2025

RE: Sound Forge Pro

Welcome to the Magix Sound Forge users community @Donald-Taylor,Login to the "Magix Service Center" and download your SF version(s) from 'My Products' ..or.. if you already have SF installed on another PC, You can copy /paste the unpacked

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

I'm stumped, Rick, because I've now used three PCs and not all even in the same location, and with different software: REAPER, Sound Forge 14 and VLC Player. Two with Windows 10 and the other with Windows 11. I have a new PC at home using an old

Movie Studio

6 answers, most recent on 11/6/2025

RE: Text-To-Speech Generating Preview/Full Audio stopped working

My problem is Speech-to-Text. It last worked properly for me using VP22 on 09/30/2025. I then went on vacation for a couple of weeks. Upon returning home I took advantage of a 25% discount for VP 23 and installed this newest app. Yesterday

ACID

One answer, on 11/4/2025

Neither Acid pro 10 nor 11 see my drives

windows 11, Acid pro 10 and 11 In both Acid pro10 and 11 in the explorer pane my three drives are listed, my OS drive :C, my Library drive :D (which has all of my drum loops etc), and my Audio drive :E (for backups). the OS drive has the usual plus

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

@clement5 Hi, SFACL4 is available at BestBuy, at least in Canada, for 99$. Too expensive when you consider that Magix was almost giving this away a year ago for about 25$. On the BestBuy site, for SFACL4, the show images of Audio Studio. To be

Movie Studio

15 answers, most recent on 6/9/2026

RE: Video Deluxe 2026 Plus

@AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)

Movie Studio

15 answers, most recent on 9/26/2025

RE: MAGIX Video deluxe 2026-encoding failed

?Over the course of the year I have used four different editions of Magix Edit software and almost always finished the project by selecting "Burn-DVD-Encode in folder" and there selecting a VIDEO_TS folder that I created on the computer's hard

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

@Mark_Stevenson I think this might also depend on when you created the tickets. Magix has new owners since the beginning of this year and they decided to do things differently. So they introduced an AI bot to answer support questions and filter out

Movie Studio

8 answers, most recent on 12/27/2025

RE: Error while downloading covers from the store ...

@Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

The thumbnail distortion I posted above was caused by me changing my Windows 11, over riding the Properties-Compatibility-Change high DPI settings, setting it to Override - System Enhanced for this Photostory 2026. I did it because the burn screen