Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Rescue Your Videotapes!
20 answers, most recent on 11/23/2025
RE: Windows does not find drivers for the video grabber usb device

i did the uninstall with that app, it said there was 5 files no need anymore. anyway now in download it didnt ask me to put the usb device at anytime, and still same problem @emmrecs

Video Pro X
7 answers, most recent on 3/19/2026
RE: $39 VPX16 on HB

Hi John The update was a Windows 11 25H2 feature update, I cannot remember the KB number, IIRC it became available early Dec 2025. Various problems with odd mouse behaviour, lagging and some crashing of VPX 17, and other programs, eg PaintShop

SOUND FORGE
3 answers, most recent on 9/21/2025
RE: SF17 will not completely load

Here's what it says: Problem signatureProblem Event Name: APPCRASHApplication Name: Audiostudio150.exeApplication Version: 15.0.0.121Application Timestamp: 61bb7210Fault Module Name: mgxasio4_x64.dllFault Module Version:

Video Pro X
25 answers, most recent on 2/11/2026
RE: Cannot start VPX17 by double-clicking on MVP file

The problem also occurred in the German forum and could not be solved. https://www.magix.info/de/forum/kein-programmstart-nach-doppelclick-auf-mvp-datei--1347329/#ca1983784

Music Maker
16 answers, most recent on 4/5/2026
RE: Unlimited loops

I have exactly the same problem. Says my subscription ends January 2027, but not renewed. In December I purchased upgrade $99 including loops unlimited. Can't do anything as flag is "stuck" on payment required. Lost count of the number of messages I

Movie Studio
One answer, on 1/17/2026
RE: [Closed] Getting a new authorization code for Vegas 12 for a new computer

You need to go to the Vegas forum. The top thread on the News page addresses your problem as you have a version released years ago by Sony Creative Software. https://www.vegascreativesoftware.info/us/news-forum/

SOUND FORGE
15 answers, most recent on 5/8/2026
RE: Unable to Activate SF18 Pro after a reformat of my computer

@px41 I had the same problem. Magix closed my tickets automatically over a period of three months until I got lucky and @Tom_SP (which sometimes writes here in the forum) saw my complaint and responded and forwarded my ticket to a human support

Music Maker
7 answers, most recent on 12/16/2025
RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did

@Claude-Dijuste Hi, You have the right forum, but you have replied to someone else's thread that has nothing to do with your problem. Please create a new post, not a new comment. John CB

SOUND FORGE
15 answers, most recent on 7/27/2025
RE: Scripting question

@PaulieT No problem, you created a .NET Core project. Basically, Microsoft had .NET only for Windows in the past. They developed a new version (called Core) which superseded .NET also works on other operating systems like Linux or Mac. The problem

Movie Studio
13 answers, most recent on 9/13/2025
RE: Wich graphic card is better for Chroma Key effect ?

@dan_lachance Hi Dan. When you last posted a similar problem you were using an nvidia 1030 I think and trying to use the effect on HD video. If you are now trying to render 4K video I think you are running into similar problems as before as the 3050

Off topic
3 answers, most recent on 5/21/2026
RE: VIDEOAKTIV YT no more?

@idd-2016 They just uploaded a couple of Sony Alpha 7R VI videos three days ago, so it definitely doesn't look like they planned this. Maybe it's a legal problem (three strikes by a malicious third party) or their account was compromised and

Video Pro X
7 answers, most recent on 3/19/2026
RE: $39 VPX16 on HB

@AAProds Hi Al, I hope that you got VPX16. A year from now you'll wonder why you didn't make the move to VPX sooner. @johnebaker Hi John EB, What was the Windows update and what was the problem? John CB

SOUND FORGE
10 answers, most recent on 10/11/2025
RE: MP3 files skipping / glitching when opened ...

@Bill-Fike You might try experimenting with the playback buffer setting. as SP stated, the Magix low latency driver has been known to to cause problems., sometimes, system wide

Movie Studio
6 answers, most recent on 11/6/2025
RE: Text-To-Speech Generating Preview/Full Audio stopped working

I have quite a similar problem, but speech to text doesn't work. Analyzing starts and some word is coming to the one "box", but then it stops and nothing happen. Functionality has been worked very well earlier.

Movie Studio
11 answers, most recent on 1/20/2026
RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@AAProds @browj2 @johnebaker Hi Al, John and John, Having updated both VPX and VdL, no reactivation was needed, so this problem seems to be entirely random! And I've checked my account, only one activation used for both softwares. Jeff

Movie Studio
5 answers, most recent on 2/23/2026
Incorrect frame rate on AVI output, incorrect display of frame

The AVI output uses a lossless compressed codec by default. I have videos in the standard US format 23.976 (24000/1001) But on output I can only coerce it to (23976/1000) which causes problems when matching videos after using other programs on the

ACID
13 answers, most recent on 2/20/2026
RE: Acid Music Studio 11 Fails to run.

Heres what the last report states:- SourceACID Music Studio 11.0 SummaryStopped working Date‎19/‎02/‎2026 14:39 StatusReport sent DescriptionFaulting Application Path: D:\Music\ACID11\musicstudio110.exe Problem signatureProblem Event Name:

Video Pro X
3 answers, most recent on 3/17/2026
add-ons

Hi, I've encountered some issues and uninstalled and reinstalled MAGIX Video Pro X17. Unfortunately, when I try to reinstall the proDAD add-ons, it says they're already installed. How can I fix the problem of reinstalling the add-ons?

Movie Studio
8 answers, most recent on 4/10/2026
RE: -14 error

@lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering

Movie Studio
11 answers, most recent on 3/22/2026
RE: Cleaning a really poor quality video

@me_again Hi Andy. Assuming the CD's resolution is at best 640x480 and you have upscaled that to 1920 x 1080, I think that in itself would introduce problems with jaggies as well as moire. Maybe Al will have better insight to this when he comes