• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  Thanks for the posts everyone 🙂 I followed the link as provided by @PATIENT-X and a response was received from the BorisFX support team within an hour and provided another email address for Magix. I sent the email off and the response this time was
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  Arrgh! I copied everything to another Movie, changed AI Sharpen everywhere to Pixelan Smartsharpen, exported and it worked. However, I forgot that I had put some audio effects (noise reduction, EQ and compression) in the Mixer, so I ended up with
• Other products

  One answer, on 5/28/2026

  Photo Manager Delux and videos
  I have Photo Manager Delux and it is showing all videos on their side, how can I turn them right side up. Thank you.
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  @Paul-Fegan Another idea, you could try to check Windows system files for corruptions and repair them. For this, open the command prompt as administrator and type DISM.exe /Online /Cleanup-image /Restorehealth and press Enter. This downloads
• SOUND FORGE

  2 answers, most recent on 5/6/2026

  SF Audio Studio 10 won't finish install.
  I got a new computer and have had one hell of a time trying to get SF reinstalled in this new system. I've only today found out about the whole Sony to Magix swap, but was under the impression my software would still work. I tried installing as a
• Movie Studio

  3 answers, most recent on 5/28/2026

  RE: Seems to be a codec problem
  @james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Lack of familiarity with the Nvidia app and I finished up inadvertently uninstalling it altogether. I also stopped my Antivirus program Norton 360 temporarily and tested Photostory 2026. No luck: the error ntdll remains. Was it sufficient to
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  I have malwarebytes free version and firewall windows defender and I have only one win user accaount local account no limited privileges.
• ACID

  4 answers, most recent on 5/19/2026

  RE: Acid Pro 7.0
  @Shakirtheartist Go to Magix.com and log in with your old Sony e-mail address and password. You find all registered products in your customer account under 'My Products'.
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  These two methods do not work. I uninstalled both versions of Magix Music Maker and reinstalled only version 32.1.0.18 and everything works perfectly without any problems. Later I tried to install version 34.0.0.6 again and I got the same result,
• Movie Studio

  3 answers, most recent on 2/17/2026

  RE: .MVD Problem
  Hello John, and hello Airpods, thank you so much for your invaluable comments and advice. I haven't been here for a while, but knowing I can count on you is encouraging. Thanks and... until next time.
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  ACID has indeed been acquired by BORIS (along with SoundForge and Vegas), and Boris has confirmed via email to several US users that they are working on a whole host of major updates! ACID PRO 2026 is back!  That is good to read, i use it mainly and
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  RE: Sound forge pro 18_plugin chain issue
  @grig Having the same issue here myself. I'm running SF11 and plugin chain and SF remembering the last used setting of each plugin is working great. Recently started using SF18 and I'm having both of these issues and its driving me crazy. Have you
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Just too late, years of problems and tonight was the last straw.I've literally bought a new software and mentally moved off Sound Forge for good. It will have to be one hell of a fix and stability effort to even get me to look at it again.  
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @WhyB Look in the Windows Reliability Monitor for a detailed crash report and copy and paste it here.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . I cut DVDs to disc (single and double layer) and they do not play either on my video player or even back in the DVD Drive . . . . What procedure are you using to do this from start to burning to disc and what
• Movie Studio

  One answer, on 4/17/2026

  RE: Re-installing Magix video delux 2026
  @Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  It seemed to start when I updated Avid software and Eucon about a year ago. Avid was no help at all and blamed it on the VSTi.
• SOUND FORGE

  2 answers, most recent on 4/13/2026

  RE: Change Fontsize of Sound Forge Dialogue in C# script?
  Thanks SP your information and examples were very clear. I was even able to work out how to change the size and font for the buttons.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  I think AviDemux had a bad hair morning. I reconverted the MKV and the new MP4 loaded okay.I'll plod on and see how things go. Thanks @AAProds
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RE: RX VST Plugin Issues
  And now it is working in SF16. I have no idea how it is working now, but wasn't a second ago. My best guess is installing and trying SF18 fixed/changed something so it can work now. Anyway, thanks for the help and ideas.
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @px41 I had the same problem. Magix closed my tickets automatically over a period of three months until I got lucky and @Tom_SP (which sometimes writes here in the forum) saw my complaint and responded and forwarded my ticket to a human support
• Movie Studio

  3 answers, most recent on 5/15/2026

  Magix Hub Speech services
  thought i would ask in here before i go hunting elsewhere people in my family & friends group love my creations with MAGIX Video deluxe 2026 Premium but they do not like my a.i. voice choice 😒 is there any way i could digitise my own voice