• Music Maker

  2 answers, most recent on 12/29/2025

  RE: [Solved] Which Soundpools are included in MM2026 Ultimate
  I was able to find the answer, it is the "Bestseller Bundle". The page doesn't currently list what is in it but from the picture it is possible to get a pretty good guess https://producerplanet.com/us/article/soundpool-bundle-bestseller-23764/
• ACID

  2 answers, most recent on 9/1/2025

  RE: [Solved] Zukunft von Acid
  Thanks for your reply. Meanwhile I have found some threads that deal with the same subject and it seems to be the case that Acid is dead. The good news are that Acid Music Studio deals very well with modern vsti such as Izotope Ozone 11 and RX.
• Off topic

  5 answers, most recent on 6/3/2026

  RE: Is it worth continuing to invest in Magix Software
  Good lord I have never clicked on that "Store" tab....extraordinary - thank you so much!
• Music Maker

  2 answers, most recent on 12/29/2025

  [Solved] Which Soundpools are included in MM2026 Ultimate
  The Magix Music Maker 2026 page indicates that the Ultimate version includes New: 14 GB Soundpool bundle I have been unable to find a list of which soundpools are included in this bundle. I am always interested in additional soundpools for a good
• Movie Studio

  One answer, on 4/22/2026

  RE: Neat Video Update
  Always good to have somebody with their finger on the pulse around here. 👍
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @emmrecs Hmm,, I wonder if 2025 is a good year for VDL (MS)? AndyW Ps - It's not looking good so far though. edit - out of curiosity, do the new Nvidia drivers actually work correctly with this patch?
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  @John-Baggott HI Thanks for the feedback on the good result. John EB
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi Good news, I received an email this morning (UK time) the issue has been replicated by Support and forwarded to Development. John EB Thank goodness for that, although its not affecting me in a huge way an acknowledgement is
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  @Endre-Nagy Classic 😂😂😂 - good job I was not drinking a coffee. John EB
• Off topic

  160 answers, most recent 9 hours ago

  RE: Magix support has not responded to support tickets for months
  @Christiaan-Deliaert Hi hopefully your issue will be resolved, good luck. Stephen Forum Moderator
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  @john_barr They even have a page for Acid Pro. So all its bugs might get fixed as well. Very good news.
• Movie Studio

  9 answers, most recent on 7/31/2025

  [Solved] How long does it take for customer support to respond?
  Greetings. On July 12, I opened a ticket with customer service because I am having problems activating the Boris FX BCC Chroma Key Studio plugin, but after 18 days I have not received any response, only an email with the ticket number. On the 23rd,
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: [Solved] Text to Speech conversion
  Hi, I found it.... More or less by accident I saw that on the VDL 26 invoice there was a €0,00 entry for a HUB voucher. That made me look through all the other paperwork and I found on the order confirmation another page with a code for the HUB. I
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  GOOD NEWS! Hi Cirque d'humour (https://www.youtube.com/@Cirquedhumour), Good news! After reviewing your dispute, HAAWK Publishing has decided to release their copyright claim on your YouTube video. Video title: Le coup de foudre est réciproque !
• Samplitude

  2 answers, most recent on 7/21/2025

  RE: [Solved] Soundcard Options
  @Peter-Pomroy An external USB audio interface with ASIO drivers will always be the better option compared to onboard audio. And they don't need to be expensive. Beginner interface usually go from $50-200. They often have 2 inputs, 2-4 outputs +
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  I finally escalated it to a PayPal claim. Hopefully I get my money back. Good luck everyone!
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  Also good info, thanks again johnebaker!
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  That's good to know! Thanks, CubeAce!
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  My order was placed 27th of March. MAGIX told me to wait to the end of April as delivery can take some time. Still I have not received my ordered goods. I asked for a delivery tracking code, but I never got one. MAGIX just refuses to provide me with
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  Thanks @johnebaker No grey bears. But there is some good news ... @SP. wanted to see the "Hide News" pane and it is set to hide the news.The good news is that I have started VPX16 twice this morning and have been free of the curse. I haven't
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 That was the case in the past when they still had good customer support. They had an insolvency in 2023, that's why they now have a new parent company. They are currently trimming everything that doesn't generate enough revenue Good to
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Could be! From the post on the top of the forum list re DVD blanks, Ritek seems to be the go: https://www.digitalfaq.com/forum/media/14939-ritek-good-modern.html  
• Music Maker

  3 answers, most recent on 6/8/2026

  RE: how can i remove the voice from song in music maker?
  @Jayaprakash-Panoli No, Sound Forge cannot do this. Simply utilize UVR, if you already have it. UVR creates extremely good results, especially if you combine a couple of BS or MelBand Roformer models in ensemble mode. It's much better than any other
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi Good news, I received an email this morning (UK time) the issue has been replicated by Support and forwarded to Development. John EB